{"id":1664136,"url":"https://alion.io/job/servco-sales-support-associate","title":"Sales Support Associate","company":{"id":2121821,"name":"Servco","domain":"servco.com","url":"https://alion.io/company/servco-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":13,"ghost_share":0,"stale_share":0.615,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Honolulu, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":21,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-30T00:00:00Z","employer_posted_date":"2026-05-30","last_verified_at":"2026-10-22T17:49:47Z","board_verified":false,"closed_at":null,"days_open":148,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":148},"description":"The Sales Support Associate plays a key role assisting Sales Consultants with answering phone calls, scheduling loaners and delivery appointments, preparing required documents and greeting Sales Consultant’s guests that visit the dealership. This person will also schedule port installed options, perform product demonstrations, vehicle test drive and selection, service and parts overview, inspect vehicles prior to delivery for quality control, and assist with vehicle delivery to customer including handling of delivery paperwork.\nResponsibilities:\nAnswer and retrieve telephone message for assigned sales consultant\nAssist sales customers with service appointments\nSchedule loaners for sales & service customers\nManage vehicle loaners (check availability, reserve vehicles, and obtains proper paperwork)\nMeet and greet sales customers in absence of sales consultant\nSchedule port installed options, echomaster, and tint installation with VPC and outside vendors\nUpdate of DealerTrack reports, prospects, pending deals and sold units \nAssist sales with picking up vehicle for deliveries, as needed\nManage key inventory by sorting and pulling keys for other locations when car is sold\nCheck that all accessories are installed per customer’s specifications\nQuality inspect vehicle before delivery to ensure vehicle is in excellent delivery condition with all options installed and gas tank fueled\nPrepare VPC vehicle transfer sheets for the car carrier\nMaintain sales consultant ‘s office and monitor loaner/sold unit keys\nCall customers when license plates arrive and assist with license plate installation\nAssist with parts, get ready forms and purchase orders\nRequirements:\nHigh school graduate or equivalent\nMinimum six months of customer service work experience\nAutomotive sales or service experience preferred\nExcellent customer relations skills\nStrong verbal and written communication skills\nBasic proficiency with Microsoft Word and Excel\nDealerTrack knowledge preferred\nValid driver’s license and good driving record\nAbility to operate standard and automatic transmission for a variety of sizes of vehicles\nMust be customer focused and practice active listening skills\nDetail oriented, organized, with good follow-through\nMust be a self-started and able to multi-task\nAt Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.\nInterested?\nVisit www.servco.com/careers to apply online or email us at .\nEqual Opportunity Employer and Drug-Free Workplace\nPay Range: $17.41 - $21.73 per hour","description_format":"text","description_chars":2964,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T05:11:40Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.237,"p_room":0.28,"age_days":148,"expected_fill_days":47,"reasons":["conf:59","stale_co","win:tail","crowd:"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/servco-sales-support-associate","json_url":"https://alion.io/job/servco-sales-support-associate.json","meta":{"generated_at":"2026-10-25T13:53:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19848,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2121821},"rest":"https://alion.io/mcp/rest/get_company?id=2121821"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fservco-sales-support-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fservco-sales-support-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fservco-sales-support-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/servco-sales-support-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fservco-sales-support-associate"}]}