{"id":867460,"url":"https://alion.io/job/serveri-ry-senior-product-manager-platform-experiences","title":"Senior Product Manager — Platform Experiences","company":{"id":542475,"name":"Serveri ry","domain":"serveriry.fi","url":"https://alion.io/company/serveriry","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"C","score":65,"open_postings":17,"ghost_share":0.588,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Germany"],"countries":["DE"],"hiring_countries":["DE"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":114000,"max_usd":224000,"period":"year","method":"global_role_seniority_cell","sample_n":3625},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-07-31T12:20:30Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-10-13T05:41:06Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":73},"description":"Your mission\nOwn the vision, strategy, and roadmap for Matrix42's platform experiences - the foundation that powers every Matrix42 product across Service management, Asset management, Endpoint management, and more. This is a high-ownership role that shapes how admins configure, developers extend, and end users interact with the platform, and how AI agents operate inside it.Your profile\nWhat you'll doOwn the platform toolkit end-to-end: dashboards, reports, layouts, components, service desk experiences, and the workflow designer that powers connected workflows across products\nSharpen the connected workflows concept - how workflows span multiple products, systems, and personas, and how they compose into reusable, packaged solutions\nDrive the extensibility model: APIs, integrations, and how partners and customers extend the platform to fit their environment\nShape AI as an active layer in the platform - agentic workflows that configure, orchestrate, and reason across the environment, not just assist users at the edges\nServe three distinct personas well:End users consuming self-service experiences and interacting with services\nAdmins and configurators building workflows, dashboards, and services without specialist support\nDevelopers and builders extending the platform through APIs, integrations, and custom logic\n\nEnable the platform to power all Matrix42 product lines with a coherent, opinionated experience\nPartner with product experience, engineering, and adjacent product teams that consume the platform\nDefine success metrics around adoption, configurability, time-to-value, and platform stickiness across all persona layers\nEngage directly with enterprise customers, partners, and internal stakeholders to shape the roadmap\nWhat we're looking forProduct management experience in enterprise SaaS, ideally on a platform or horizontal capability team\nTrack record designing for multiple personas - end user, admin, and developer - as distinct users with distinct needs\nStrong understanding of configurable platforms, low-code/no-code patterns, workflow designers, and component-based product design\nExperience with platform extensibility: APIs, integrations, and third-party ecosystems\nPractical exposure to agentic AI or AI-driven workflow orchestration - how AI agents can operate inside a platform, not just alongside it\nUX-oriented mindset with a track record of close collaboration with design\nAbility to communicate across C-level, sales, and engineering stakeholders\nComfort balancing needs of multiple internal product teams and external customers\nWhy us?\nBy using our platform, customers can manage IT and business processes, assets, endpoints, and identities for improved productivity, agility, security, and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes, we digitalize and automate our customers’ everyday tasks. Join our diverse team of 600 professionals spread across Europe.Our culture is built on strong values, with customer success as our top priority. We support your personal and professional growth, helping you reach your full potential through personalized goals. Join us on a journey where you can thrive in both your career and personal life.\nOur Benefits\nWe could start by mentioning the fundamentals - 30 vacation days, flexible self-managed working hours, and a hybrid setup that supports remote work. But what truly sets this role apart is the opportunity to be part of a distinct European growth journey - shaping the European choice in Service Management that is a trusted and loved player in the market, while contributing to a company that is scaling with clear purpose, ambition, and customer focus.Your contact person\nSend us your application IN ENGLISH, including your salary requirements and earliest possible starting date, directly through our online portal via the \"APPLY NOW\" button. If you have any questions, please do not hesitate to contact Yuliia Borodatova .We would like to inform you that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system because of the currently valid EU data protection regulations.\nWe are an equal opportunity employer. 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