{"id":3898446,"url":"https://alion.io/job/servexo-security-operations-manager","title":"Security Operations Manager","company":{"id":694158,"name":"Servexo","domain":"servexousa.com","url":"https://alion.io/company/servexousa","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hanover, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-06T23:50:27Z","employer_posted_date":"2026-11-08","last_verified_at":"2026-11-09T05:17:43Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":2},"description":"Job Title: Security Operations Manager\nLocation: Maryland (Must be willing to travel as required)\nPosition Summary\nThe Security Operations Manager is responsible for the overall leadership, coordination, and execution of daily security operations. This position oversees personnel, site management, operational readiness, regulatory compliance, client relations, and contract performance.\nThe Security Operations Manager ensures that all security operations are conducted in accordance with state contract requirements, applicable laws and regulations, established security protocols, and company policies. This role requires a strong operational leader with extensive experience managing armed security personnel, multiple locations, and complex state and or federal security contracts.\nKey Responsibilities\nDirect and oversee daily security operations across multiple federal sites, ensuring operational readiness, staffing coverage, and compliance with contractual obligations.\nServe as the primary operational liaison with federal client representatives, government personnel, subcontractors, and corporate leadership.\nProvide leadership, direction, and oversight to Site Managers, Supervisors, and administrative personnel.\nLead contract start-up, transition, and ongoing operational performance, including staffing, onboarding, training, and quality assurance.\nEnsure all assigned personnel maintain required certifications and training in accordance with applicable federal, state, and client requirements.\nMonitor security post-performance, conduct operational inspections, respond to incidents, manage escalations, and implement corrective action plans.\nCoordinate the procurement and distribution of equipment, uniforms, firearms-related resources, and other operational supplies.\nMonitor staffing levels, scheduling, training compliance, certifications, and personnel performance across all locations.\nReview and approve daily activity reports, incident reports, operational logs, payroll documentation, and invoices.\nConduct routine site inspections, compliance audits, and performance assessments to identify operational deficiencies and implement improvements.\nSupport budgeting, workforce planning, resource allocation, and contract profitability objectives.\nIdentify operational risks, evaluate security vulnerabilities, and implement strategies to improve service delivery and operational effectiveness.\nMaintain consistent communication with corporate leadership regarding operational challenges, personnel matters, client concerns, and contract performance.\nRequired Qualifications\nU.S. Citizen with valid state-issued identification.\nMust meet eligibility requirements to carry a firearm under applicable federal and state laws, including no disqualifying felony or domestic violence convictions.\nMinimum of 7 years of leadership experience in armed state security, law enforcement, military command, security operations, or contract management.\nDemonstrated experience managing armed security operations involving 50 or more officers across multiple locations.\nCurrent certifications in CPR, First Aid, Firearms, and TASER, or the ability to obtain required certifications immediately upon hire.\nHigh school diploma or GED required.\nDemonstrated ability to manage supervisors, site managers, and large security teams.\nProficiency in Microsoft Office, workforce scheduling platforms, and operational reporting systems.\nExcellent leadership, organizational, communication, problem-solving, and crisis management skills.\nWorking knowledge of Maryland armed security regulations, state security requirements, and applicable use-of-force policies.\nAbility to manage competing priorities while maintaining operational accountability and client satisfaction.\nMust be willing and able to travel to assigned locations as needed to oversee security operations.\nBackground Clearance Process\nAll candidates must successfully complete the applicable federal background clearance process as a condition of employment. This process may include:\nFingerprinting through a federally approved agency or authorized channel.\nState and federal criminal history checks, including FBI/NCIC checks as applicable.\nVerification of employment history, residency, and educational credentials.\nReview of firearm possession eligibility under the Lautenberg Amendment and other applicable federal and state laws.\nPre-employment drug screening and physical fitness evaluation, where required.\nOngoing eligibility for federal facility access, including periodic reinvestigations or updated clearances as required by the client.\nCandidates who do not meet applicable federal background and security eligibility standards will not be eligible for assignment.\nPreferred Qualifications\nPrior experience serving as a Security Operations Manager, Project Manager, Program Manager, or Operations Director on a state armed security contract.\nFormer law enforcement supervisor, military command officer, or senior security management professional.\nExperience overseeing multiple state facilities or geographically dispersed security operations.\nFamiliarity with union environments, labor relations, and collective bargaining agreements (CBAs).\nExperience conducting security assessments, incident investigations, contract audits, and performance evaluations.\nExperience developing operational procedures, improving workforce performance, and implementing corrective action programs.\nDemonstrated success managing client relationships and maintaining high levels of contract performance.\nTravel & Physical Requirements\nMust be willing and able to travel throughout Maryland and to other assigned locations as required.\nMust be able to conduct site inspections, operational audits, personnel assessments, and emergency response activities.\nMust be available for on-call, after-hours, weekend, and emergency operational response as required.\nMust be capable of performing the essential functions of the position, including periodic visits to active security posts.\nEqual Employment Opportunity\nWe are an Equal Opportunity Employer. Veterans, former federal contractors, retired law enforcement professionals, and qualified military personnel are strongly encouraged to apply.","description_format":"text","description_chars":6250,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":7,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Services"],"lifecycle":[{"event":"open","at":"2026-11-06T23:50:27Z"},{"event":"close","at":"2026-11-07T04:25:20Z"},{"event":"reopen","at":"2026-11-08T23:01:49Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":36,"reasons":["conf:0","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/servexo-security-operations-manager","json_url":"https://alion.io/job/servexo-security-operations-manager.json","meta":{"generated_at":"2026-11-09T10:24:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11077,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":694158},"rest":"https://alion.io/mcp/rest/get_company?id=694158"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fservexo-security-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fservexo-security-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fservexo-security-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/servexo-security-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fservexo-security-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3898446}},{"tool":"search_jobs","arguments":{"company":"servexousa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3898446},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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