{"id":4006692,"url":"https://alion.io/job/service-experts-manager-field-operations-3","title":"Manager, Field Operations","company":{"id":2741391,"name":"Service Experts","domain":"serviceexperts.com","url":"https://alion.io/company/serviceexperts-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":29,"ghost_share":0,"stale_share":0.793,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Duluth, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T07:32:46Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T07:32:46Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Welcome!\n\nThe Plumbing Manager supervises the day-to-day activities and performance of all Plumbers. Under direction of the General Manager, the Plumbing Manager ensures that employees are assigned to perform work in keeping with their position as required.\nKey Responsibilities:\nDirect and manage the Plumbing business in operating area and focus on gross margin goals.\nGenerate revenue opportunities for the Plumbing team.\nProvide a superior level of service to ensure long term business growth and the ability to seek new ventures.\nSupervise the installations, repairs, and maintenances of the plumbing department.\nProvide day to day supervisory support to direct reports and focus on team leadership.\nMaintain records/files. Prepare and analyze reports and charts concerning worker utilization and job time rates\nPlan, schedule, supervise and assign the activities of the Plumbing team.\nEstablish work standards, production control, and job priorities.\nMaintain a safe work environment and enforce the safety culture.\nAssist with determining time and cost estimates for plumbing jobs.\nPerform related work as required\nQualifications/Skills:\nHigh School Diploma\nGeneral HVAC/Plumbing experience/training\n3+ years of Supervisory Experience\nPlumbing knowledge (Commercial & Residential)\nKnowledge of company operating procedures and township codes.\nMechanical/electrical knowledge\nAbility to properly bid and estimate jobs\nWhat Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:\nCompetitive Pay with incentive opportunities\nPaid Time Off and Company Holiday Pay\nMedical, Dental, and Vision Insurance programs\n401(k) Retirement Savings Plan with company matching contributions\nLife Insurance and disability insurance options\nSupplemental benefit programs\nWorld Class Training opportunities through our Experts University\nCareer Development opportunities\n\n• Minimum Experience: 6+ yearsMinimum Education: Bachelor's Degree\nEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.\n\n\nThe job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.\nService Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email ","description_format":"text","description_chars":2983,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["HVAC & Refrigeration","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-11-10T07:32:46Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":1,"median_offered_wage_usd":190000,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-11-10T10:34:22Z"},"pay":null,"html_url":"https://alion.io/job/service-experts-manager-field-operations-3","json_url":"https://alion.io/job/service-experts-manager-field-operations-3.json","meta":{"generated_at":"2026-11-10T10:34:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24605,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2741391},"rest":"https://alion.io/mcp/rest/get_company?id=2741391"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fservice-experts-manager-field-operations-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fservice-experts-manager-field-operations-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fservice-experts-manager-field-operations-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/service-experts-manager-field-operations-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fservice-experts-manager-field-operations-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4006692}},{"tool":"search_jobs","arguments":{"company":"serviceexperts.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4006692},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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