{"id":4034136,"url":"https://alion.io/job/service-experts-manager-hris","title":"Manager, HRIS","company":{"id":2741391,"name":"Service Experts","domain":"serviceexperts.com","url":"https://alion.io/company/serviceexperts-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":29,"ghost_share":0,"stale_share":0.793,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richardson, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T19:36:35Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T18:03:59Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Welcome!\n\nWe are seeking an experienced Manager, HRIS to lead the delivery and ongoing support of our HR systems, with a primary focus on Workday. This role manages the HRIS team, establishes priorities and deadlines, and ensures HR technology solutions are delivered accurately, securely, and efficiently.The Manager, HRIS serves as a key partner to HR and business stakeholders, translating operational needs into effective system configurations, workflows, integrations, and process improvements. This position also provides hands-on technical support for complex system issues while developing the capabilities and performance of the HRIS team.\n\nEssential Duties & Responsibilities\nHRIS Operations and System Support\nLead the operational delivery of HRIS requests and ensure assigned workstreams are completed from intake through implementation.\nPerform complex system configuration and troubleshoot advanced technical and functional issues.\nServe as a Workday subject matter expert, configuring and supporting HCM functionality such as business processes, condition rules, notifications, and calculated fields.\nEstablish team priorities, coordinate workloads, and monitor delivery against established deadlines.\nIdentify and resolve day-to-day operational and technical challenges.\nProvide peer review of analyst work and promote consistent configuration and documentation standards.\nSecurity, Compliance, and Data Integrity\nManage Workday and other HR system security role assignments and support regular security audits.\nMaintain appropriate system access and segregation-of-duties practices.\nValidate HR data integrity and reconcile discrepancies across HR platforms and downstream systems.\nApply established policies, procedures, and standards to HRIS operations and system changes.\nSystem Changes, Testing, and Integrations\nCoordinate testing, deployment, and post-implementation support for small-to-medium system changes and releases.\nManage Workday release readiness, including reviewing semiannual feature releases, regression testing, and communicating impacts to stakeholders.\nMaintain HR data extracts, interfaces, and downstream feeds.\nValidate file outputs and troubleshoot interface or integration failures.\nBuild and support Workday integrations and reports, including Enterprise Interface Builders (EIBs), custom reports, and scheduled outbound files.\nTranslate business requirements into system updates, workflows, and practical technology solutions.\nBusiness Partnership and Process Improvement\nPartner with key stakeholders to understand business priorities, process requirements, and system needs.\nCommunicate technical or complex information clearly to technical and non-technical audiences.\nEvaluate non-standard requests, coordinate investigations, and recommend appropriate solutions.\nDevelop job aids, knowledge articles, and self-service resources to improve the user experience and reduce repeat support requests.\nTeam Leadership and Development\nLead, coach, and develop a team of HRIS professionals.\nAssign work, maintain workflow, and ensure team deliverables meet established expectations.\nTrain and mentor analysts and coordinators on HRIS processes, tools, configuration standards, and troubleshooting techniques.\nSupport personnel decisions and other supervisory responsibilities, including hiring, performance management, and corrective action when necessary.\nPerform other duties as assigned.\nJob Qualifications\nRequired Knowledge, Skills, and Experience\nHands-on experience configuring and supporting Workday HCM, including business processes, security, reporting, and integrations.\nProfessional experience supporting HR system configuration, testing, data validation, security, integrations, or technical troubleshooting.\nExperience leading employees, coordinating team priorities, or managing technical and operational workflows.\nAbility to translate business requirements into effective system configurations and process solutions.\nStrong analytical, problem-solving, communication, and stakeholder-management skills.\nPreferred Qualifications\nWorkday certification or experience with Workday implementations, upgrades, or release management.\nPrevious experience managing an HRIS or HR technology team.\nExperience supporting interconnected HR platforms, interfaces, extracts, and downstream data feeds.\nExperience developing system documentation, knowledge articles, training materials, or self-service resources.\nCompetencies\nOwn the work: Own outcomes, follow through on commitments, and do the right thing.\nSolve increasingly complex problems: Analyze issues and implement practical solutions.\nWork well with others: Build productive relationships and communicate effectively.\nImprove how work gets done: Adapt to change and seek opportunities to improve results.\n Serve the customer: Deliver value and positive experiences for internal and external customers.\n\n• Minimum Experience: 6+ yearsMinimum Education: Bachelor's Degree\nEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.\n\n\nThe job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.\nService Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email ","description_format":"text","description_chars":5880,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["HVAC & Refrigeration","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-11-10T19:36:35Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":1,"median_offered_wage_usd":190000,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:4","stale_co","win:early","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/service-experts-manager-hris","json_url":"https://alion.io/job/service-experts-manager-hris.json","meta":{"generated_at":"2026-11-12T01:33:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3589,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2741391},"rest":"https://alion.io/mcp/rest/get_company?id=2741391"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fservice-experts-manager-hris"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fservice-experts-manager-hris"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fservice-experts-manager-hris"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/service-experts-manager-hris\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fservice-experts-manager-hris"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4034136}},{"tool":"search_jobs","arguments":{"company":"serviceexperts.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4034136},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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