{"id":3028043,"url":"https://alion.io/job/service-experts-principal-architect","title":"Principal Architect","company":{"id":2741391,"name":"Service Experts","domain":"serviceexperts.com","url":"https://alion.io/company/serviceexperts-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":22,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-24T06:02:35Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richardson, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":120000,"max_usd":246000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":546},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Azure Data Factory","optional":false},{"name":"CI/CD","optional":false},{"name":"Databricks","optional":false},{"name":"Delta Lake","optional":false},{"name":"Incident Management","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-05-01T00:00:00Z","employer_posted_date":"2026-05-01","last_verified_at":"2026-10-22T02:45:48Z","board_verified":false,"closed_at":null,"days_open":176,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":176},"description":"Welcome!\n\nService Experts is seeking a Principal Architect to lead the architectural strategy, operating model, and technical governance of the enterprise Operational Data Platform (ODP) and Data-as-a-Product (DaaP) transformation. This role serves as the single-threaded owner of the data platform architecture and is accountable for platform stability, scalability, governance, vendor performance, and long-term modernization.\nKey Responsibilities\nArchitectural & Platform Leadership\nOwn the enterprise architecture for the Azure-based data platform, including Databricks, Azure Data Factory, Delta Lake, and Power BI.\nDefine and maintain platform architecture standards, reference patterns, and future-state roadmaps aligned to business strategy.\nEnsure the platform enables analytics, reporting, and AI/ML workloads at enterprise scale.\nData-as-a-Product Operating Model\nEstablish and govern Data-as-a-Product standards including ownership, SLAs, documentation, metadata, lineage, and quality requirements.\nPartner with Product Owners and domain teams to enable scalable data product delivery.\nTeam & Vendor Leadership\nLead and coordinate all onsite and offshore resources supporting the Operational Data Platform, including L1-L3 support, data engineering, analytics, and platform operations teams.\nAct as the single architectural and operational authority for a hybrid delivery model spanning onshore leadership and offshore execution teams.\nDefine clear roles, responsibilities, escalation paths, and RACI frameworks across vendors and internal teams.\nHold managed service providers accountable for SLAs, security standards, architectural compliance, and operational excellence.\nData Operations & Reliability\nOwn the Data Ops operating model including incident management, change governance, release coordination, and production support.\nEstablish severity-based support coverage and on-call models.\nLead root cause analysis initiatives and drive continuous platform reliability improvements.\nGovernance, Security & Compliance\nDefine and enforce governance standards for RBAC, data masking, CI/CD, Infrastructure as Code, and audit readiness.\nEnsure SOX and privacy controls are embedded in platform architecture and operations.\nServe as technical authority during audits by providing architectural artifacts and operational evidence.\nObservability & Continuous Improvement\nDefine the observability strategy for pipeline health, data quality, platform metrics, cost telemetry, and SLA enforcement.\nChampion Data Reliability Engineering practices and proactive monitoring.\nQualifications\n10+ years of experience in data, platform, or enterprise architecture roles.\n3+ years designing and operating cloud-native data platforms (Azure strongly preferred).\nDeep expertise in Azure Databricks, Spark, Delta Lake, Power BI, and Data Ops practices.\nExperience leading onsite and offshore teams within managed services or hybrid delivery models.\nStrong background in governance, security, and regulated environments (SOX).\nBachelor’s degree in Computer Science, Engineering, or related field; Master’s degree preferred.\nWhy This Role Matters\nThis Principal Architect role is foundational to Service Experts’ data strategy and long-term digital modernization. The position combines architectural authority with operational accountability and team leadership, ensuring the data platform is treated as a reliable, governed, enterprise product.\n\nMinimum Experience: 10+\nYears Minimum Education: Bachelor's Degree\n\n\nService Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.\nThe job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.\nService Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. 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