{"id":2614627,"url":"https://alion.io/job/service-trade-business-development-representative","title":"Business Development Representative","company":{"id":2794467,"name":"Service Trade","domain":"servicetrade.com","url":"https://alion.io/company/servicetrade","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Durham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Telegram","optional":true},{"name":"WhatsApp","optional":true}],"status":"live","first_seen_at":"2026-09-15T14:50:38Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-20T07:23:57Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":34},"description":"Position Description:\nAt ServiceTrade, you’ll build technology that matters - for your career, your team, and the thousands of commercial contractors who rely on our platform every day. We’re on a mission to partner with commercial trades to deliver technology that enhances technician productivity, improves customer experiences, and drives scalable growth.\nWe’re looking for a Business Development Representative who’s excited to make an impact. In this role, you will be responsible for engaging with prospects to introduce ServiceTrade’s solution. You will learn how to prospect, qualify business problems, communicate value, and create opportunities for our sales team-all while selling a product built specifically for commercial service contractors.\nWhy ServiceTrade:\nYou’ll belong here from the start.\nWe bring together kind, curious people with diverse perspectives and trust them with meaningful work. You’ll have ownership, clarity, and support to solve real problems, make a visible impact for our customers, and continue growing as your role evolves.\nOn the Revenue team, you’ll have the opportunity to work with a company that is selling a category-leading product to a customer base that really enjoys using it. \nThe easiest way to be successful in a sales career is to sell a product that you believe truly helps your customer increase the value of their business. That is what we do at ServiceTrade. \nThis role is designed as an entry point into a SaaS sales career. Successful BDRs can build toward Senior BDR, Account Executive, or other GTM opportunities based on performance and business need.\nAbout You:\nWe are looking for smart, competitive, career-oriented professionals who want to impact the growth of our business and of our customers. A natural curiosity, intelligence, grit and focus on learning and improving day over day is required.\nWhile previous sales experience can be helpful, we’re more interested in your potential, drive, and willingness to learn. We’ll provide training and continuous professional development tomake sales your career. This is a great introduction to the initial steps of a full sales cycle. \nOffice Environment:\nThis is a hybrid position, with our BDR team working together in-office Tuesday through Thursday for live coaching, call reviews, prospecting sessions, and collaboration with sales leadership.\nKey Responsibilities and Activities:\nSource, identify and develop new opportunities through outbound calls, emails, and social media\nEffectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology and approved messaging\nEducate and inform potential customers of the value and ROI that our platform provides by demonstrating a strong understanding of our target market, industry knowledge, and value proposition\nQualify potential leads and book appointments for software demonstrations for our Account Executives\nEnsure successful handoffs to our Sales teams\nMeet monthly activity goals for calls and bookings as defined by sales leadership\nKnowledge and Skills:\nExperience: Previous sales, customer-facing, or goal-oriented experience is a plus, but not required. We’re looking for candidates who are motivated to learn, comfortable working toward measurable goals, and excited to build a career in sales.\nCommunication Skills: Strong communication and interpersonal skills include positive and energetic phone skills, excellent written and oral communication\nSales Acumen: Demonstrated experience in a sales or goal-oriented environment, with a track record of working toward measurable goals, meeting performance metrics, and being motivated by results.\nProblem-Solving: Excellent problem-solving and decision-making abilities.\nWork Ethic: Proven history of showing up, being dedicated, hitting deadlines, and continuous improvement.\nA few things you’ll want to know:\nWhat does ServiceTrade do?\nServiceTrade is a best-in-class field service management platform that helps commercial fire protection and mechanical service contractors build efficient and growing businesses. With more than a decade of innovation and 1500 customers, ServiceTrade streamlines operations from the field to the office, boosts technician productivity, and enhances the end-customer experience.\nOk, so why should I care about that?\nOur customers do essential work - often behind the scenes - and our software helps them do it better. They’re smart, hardworking people, and we take pride in helping them grow their businesses, earn more revenue, employ more skilled workers, and deliver greater value to their own customers. When you work at ServiceTrade, your impact extends beyond our walls, supporting communities and markets you might never have thought about - and making work that truly matters every day.\nWhat kind of working environment do you have?\nWe’re a growing business focused on building with intention and operating with purpose. You’ll have meaningful responsibility and the trust to do your best work from the start. We encourage calculated risks and bold experimentation, while providing opportunities to learn, grow, and turn today’s lessons into tomorrow’s breakthroughs-all in service of big ambitions and real customer impact.\nLearn more about our culture and values on our About Us page.\nWhat kind of benefits do you offer?\nMedical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions Dental and Vision through Unum\nFlexible Spending Account and Dependant Care Account \nCompany-paid Life insurance, STD and LTD \nVoluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance \n401(k) with up to 3% employer match and NO vesting period\nFlexible PTO policy\n10 company holidays\nParental Leave \nPaid Time Off for Volunteering \nEmployee Reimbursement Program to use for well-being, technology and/or professional development \nWant to know more? \nGo ahead and apply! Let’s get to know each other.\nServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered. \n(AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, LA, MD, ME, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA)\nEEO Statement:\nServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\nThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.\nPlease Be Aware of Recruiting Scams\nTo protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @ servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.","description_format":"text","description_chars":7770,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T11:53:17Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.526,"p_room":0.55,"age_days":34,"expected_fill_days":32,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/service-trade-business-development-representative","json_url":"https://alion.io/job/service-trade-business-development-representative.json","meta":{"generated_at":"2026-10-20T10:32:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11464,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2794467},"rest":"https://alion.io/mcp/rest/get_company?id=2794467"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fservice-trade-business-development-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fservice-trade-business-development-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fservice-trade-business-development-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/service-trade-business-development-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fservice-trade-business-development-representative"}]}