{"id":1982434,"url":"https://alion.io/job/servicenow-director-mobile-platform-engineering-2","title":"Director, Mobile Platform Engineering","company":{"id":97,"name":"ServiceNow","domain":"servicenow.com","url":"https://alion.io/company/servicenow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":35,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Diego, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":199900,"max":348400,"currency":"USD","period":"year","gross":null,"usd_annual":348400},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"Anthropic","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Edge AI","optional":false},{"name":"Function Calling","optional":false},{"name":"Gemini","optional":false},{"name":"LangChain","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Offline-First","optional":false},{"name":"OpenAI","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"RAG","optional":false},{"name":"Semantic Kernel","optional":false},{"name":"ServiceNow","optional":false},{"name":"Tool Use","optional":false}],"status":"live","first_seen_at":"2026-10-06T23:12:12Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-13T14:41:02Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\nJoin us to put AI to work for people.\n About the role:\nLead a world-class Mobile Platform Engineering organization at ServiceNow that powers AI-native enterprise experiences across iOS and Android. This leader will hire exceptional mobile and AI talent, establish an AI-forward engineering culture, and deliver scalable mobile platform capabilities for purpose-built enterprise applications.\nLead Mobile Platform Strategy and Execution\nOwn the technical roadmap for enterprise mobile platform capabilities across Android and iOS. \nEstablish and run on-call rotations, incident response processes, and a blameless postmortem culture that drives reliability improvements.\nDefine reusable frameworks, SDKs, and platform patterns that accelerate application development across multiple product teams. \nPartner with Product, Design, AI, Infrastructure, and Business leaders to deliver differentiated mobile experiences. \nDrive excellence in performance, reliability, security, scalability, and operational rigor across the mobile platform. \nArchitect Enterprise Mobile Experiences\nDesign mobile platform capabilities for purpose-built enterprise applications across customer service, field service, operations, and productivity workflows. \nLead architecture for synchronization, offline-first experiences, notifications, inbox experiences, real-time interactions, and workflow execution. \nEnsure applications perform reliably in low-connectivity and offline environments while meeting enterprise-grade security, privacy, and compliance requirements. \nCreate seamless experiences across mobile clients, AI services, platform capabilities, and enterprise workflows. \nProvide Technical Leadership\nLead critical architecture reviews and complex technical decisions across mobile, platform integration, and application layers. \nOwn the mobile build and delivery pipeline, including CI/CD reliability, build speed and test infrastructure.\nEstablish standards for observability, telemetry, mobile performance benchmarking, release quality, and production readiness. \nMentor Engineering Managers, Staff Engineers, Principal Engineers, and senior technical contributors. \nAdvance mobile innovation through AI-enabled workflows, modern development practices, and strong engineering fundamentals. \n 12+ years of software engineering experience with significant experience leading mobile engineering organizations (Android and iOS). \n3+ years leading engineering managers or multi-team organizations. \nStrong technical depth in mobile architecture, APIs, distributed systems, cloud-native services, networking, security, data synchronization, and MAM/MDM enterprise integrations.\nTrack record building and scaling enterprise-grade mobile applications or mobile platforms used at large scale. \nExperience managing Engineering Managers and senior technical leaders.\nSpecific AI skills we value\nExperience building or integrating generative AI, LLM-powered experiences, AI agents, or copilots into mobile or enterprise applications. \nWorking knowledge of RAG, prompt engineering, agent orchestration, tool use, evaluation frameworks, guardrails, and AI safety principles. \nFamiliarity with AI platforms and frameworks such as Azure AI, OpenAI, Anthropic, Gemini, LangChain, Semantic Kernel, or comparable ecosystems. \nUnderstanding of on-device AI patterns, small language models, speech or vision models, real-time inference constraints, and mobile latency tradeoffs. \nExperience applying AI to engineering productivity, including code generation, test generation, automated review, incident analysis, or quality automation. \nAbility to translate emerging AI capabilities into practical, secure, enterprise-grade mobile workflows. \nFor positions in this location, we offer a base pay of $199,900-$348,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.\nCompensation is based on the geographic location in which the role is located and is subject to change based on work location.\nWork Personas\nWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\nEqual Opportunity Employer\nServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.\nAccommodations\nWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact  for assistance.\nExport Control Regulations\nFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.\nFrom Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.","description_format":"text","description_chars":6856,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","IT Service & Asset Management","AI Agents","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-07T00:29:54Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 664 · green card filings: 278","filings_12m":664,"filings_prev_12m":942,"green_card_filings_12m":278,"median_offered_wage_usd":163402,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":57}],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.622,"p_room":0.9,"age_days":6,"expected_fill_days":17,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":348400,"is_top_pay":true},"html_url":"https://alion.io/job/servicenow-director-mobile-platform-engineering-2","json_url":"https://alion.io/job/servicenow-director-mobile-platform-engineering-2.json","meta":{"generated_at":"2026-10-13T18:07:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27665,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":97},"rest":"https://alion.io/mcp/rest/get_company?id=97"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fservicenow-director-mobile-platform-engineering-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fservicenow-director-mobile-platform-engineering-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fservicenow-director-mobile-platform-engineering-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/servicenow-director-mobile-platform-engineering-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fservicenow-director-mobile-platform-engineering-2"}]}