{"id":1560976,"url":"https://alion.io/job/servicenow-global-partner-manager-autonomous-workforcegbs-deloitte","title":"Global Partner Manager – Autonomous Workforce/GBS, Deloitte","company":{"id":97,"name":"ServiceNow","domain":"servicenow.com","url":"https://alion.io/company/servicenow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":81,"open_postings":36,"ghost_share":0,"stale_share":0.972,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-03T05:54:40Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Silver Spring, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":126060,"max":208020,"currency":"USD","period":"year","gross":null,"usd_annual":208020},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-30T21:09:42Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-11-03T04:00:56Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\nJoin us to put AI to work for people.\nGlobal Partner Manager - Autonomous Workforce/GBS\nRole Summary\nStrategic partners win when they are deeply aligned to and rooted in ServiceNow products and technologies. The Global Partner Manager, Autonomous Workforce is a senior role responsible for activating and expanding a Deloitte's defined practice area. Working in close partnership with the Global Partner strategy and team to bring new GTM solutions and services to market. Deeply fluent in ServiceNow technologies, this GPM role translates the practice area partnership vision into customer outcomes, balancing joint global opportunities with the unique market dynamics. As the global owner of the practice area, the GPM is accountable for driving alignment with the partner's practice area counterparts and expanding the partner's capabilities with ServiceNow-aligned products to create pipeline and consistent execution.\nThe GPM, Autonomous Workforce, partners directly with the partner's practice area leaders to bring the ServiceNow value proposition Autonomous Workforce/GBS: ( AI that works for IT. Self-managing IT operations that predict issues before they happen, automate routine tasks, and let your team focus on strategic initiatives-reducing MTTR, cutting incident volume, and freeing up skilled resources.) into new solutions for the market, engaging Technical Partner Advisors (TPAs) to co-innovate solutions.\nStrong understanding of agentic workflows, AI specialists, and orchestration models, including how AI evolves from assistive capabilities to fully autonomous execution. Ability to position AI as delivering end-to-end work completion-beyond task automation-combined with a solid grasp of the ServiceNow AI platform and its differentiated Data + AI + Workflow + Security architecture.\nWorking alongside Geo Partner Managers, the GPM ensures all geo-based teams are aligned and actively driving the joint geo strategy forward.\nWhat you get to do in this role:\nStrategy\nLead the global go-to-market alignment and co-innovation initiatives for a specific Functional Area\nOwn and execute the Global Functional Area partner account plan\nDrive cross-geo alignment to ensure a consistent global partner experience across all partner routes to market\nDevelop and maintain Partner Executive relationship(s) to align strategies, offerings, priorities, and own peer-to-peer relationships with NOW counterparts\nAdvise partners on market, geographic, and route-to-market expansion, BU GTM, Product Roadmap\nGovernance & Reporting\nAlign with the Global Governance Framework\nFacilitate QBRs for priority countries & milestone tracking\nOwn revenue success measures: Sourced NNACV, Sell-Through NNACV\nInfluence Partner Program KPI tracking and success measures: Certifications, PLAs, etc.\nGTM Execution\nCoordinate joint go-to-market motions across product launches, industry plays, and competitive displacement campaigns; ensure consistent messaging globally\nDrive Autonomous Workforce product/solution education and enablement to increase practice and business growth\nLead joint demand generation strategy with partner marketing teams; orchestrate global campaigns, executive events that drive pipeline\nDrive in-market execution playbooks with partner & NOW stakeholders to accelerate adoption across all regions & support field sales activation\nCollaborate with Partner Technical Advisors to assess product expansion, route-to-market opportunities, and co-innovation of new technical offerings\nOperations (sales & partner)\nDrive operational consistency across Regional Partner Manager teams by developing and maintaining playbooks, templates, toolkits, and repeatable processes\nSupport Regional Partner Sales with field sales to support partner-led customer pursuits, pipeline development, and deal progression\nSupport regions with domain-specific GTM Assets and thought leadership to accelerate the growth of solutions adoption and sales\nIdentify gaps in the GTM process; raise and solve for process improvements that reduce friction across the alliance\nDeliverables\nExecution of the Global GTM Plan to expand the joint growth in a specific functional area\nQuarterly & executive governance cadence - strategic reviews, monthly scorecard, pipeline review\nGeo adoption of global strategy\nPartner maturity, scalability, and enablement effectiveness\nSuccess Measures\nGlobal Partner pipeline growth, and revenue contribution across all routes to market for the Autonomous Workforce area\nExecution of the Global Partner Account Plan and joint GTM strategy to expand the partner’s ServiceNow practice\nExpansion into new markets, buying centers, and net new logos\nConsistency of global partner execution, governance, and operational rigor\nField and stakeholder satisfaction\nPartner maturity, scalability, and enablement effectiveness\nTo be successful in this role you will have:\n12+ years of global alliances and partner sales experience, including business development in Enterprise Software (SaaS, CRM, AI etc…) driving partner revenue and accelerated growth with and through SI partners in collaboration with an enterprise sales force. Proven ability to build go-to-market plans for Channel, SI, and partner organizations\nServiceNow ITSM, ITOM, SAM and SPM product knowledge is a strong plus\nDemonstrable track record of achieving and exceeding targets by managing a small number of large accounts or alliance partners, ideally with a next-generation AI/SaaS company\nEstablished relationships with major SIs, ISVs, Managed Service Providers, and Value-Added Resellers, with experience in leading software, Cloud, and SaaS organizations\nStrong understanding of partner-led and co-sell sales motions\nAbility to influence and operate in a matrixed organization\nExecutive communication and relationship management skills\nComfort operating in ambiguity with a bias toward action\nExperience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, or analyzing AI-driven insights\nWhy This Role Matters\nThis role strengthens global partner-led growth by ensuring alliance operations are governed, measured, and continuously improved. Through strategic relationship ownership, operational rigor, and close collaboration with Regional Partner Managers, Technical Partner Advisors, and field sales, the Global Partner Manager enables scalable and predictable outcomes that drive ServiceNow revenue growth.\nFor positions this area, we offer a base pay of $126,060 - 208,020, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.\n Work Personas\nWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\nEqual Opportunity Employer\nServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.\nAccommodations\nWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact  for assistance.\nExport Control Regulations\nFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.\nFrom Fortune. ©2026 Fortune Media IP Limited. All rights reserved. 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