{"id":1719905,"url":"https://alion.io/job/servicenow-partner-manager-8","title":"Partner Manager","company":{"id":97,"name":"ServiceNow","domain":"servicenow.com","url":"https://alion.io/company/servicenow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":31,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":112000,"max_usd":231000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2271},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-02T16:34:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-02T20:14:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.\n Role Summary\nThe Partner Manager owns the health, performance, and strategy of the assigned partners within their territory, with a focus on pipeline development, market expansion, and sales execution. This role translates partner strategy into measurable business outcomes by aligning ServiceNow priorities with field and partner execution.\nWorking closely with Field Sales, Partners, Marketing, Enablement, Sales Operations, and Technical Partner Advisors (TPAs), the Partner Manager drives co-sell motions, identifies new buying centers, expands into new markets and net new logos, and ensures partners deliver successful customer engagements. This role is not solution- or product-specific and focuses on partner growth, sales effectiveness, and scalable execution across ServiceNow Routes to Market.\nWhat You Get to Do in This Role\nOwn end-to-end partner lifecycle management, including strategic partner planning and GTM business plans to drive sales pipeline and growth\n\nDrive partner pipeline development, inspection, and assist with deal progression in partnership with field sales\n\nWork with partners to generate new business in existing accounts, new markets, and net new logos while ensuring partners deliver successful projects\n\nDevelop joint GTM plans with Marketing to drive co-sell and demand generation leading to pipeline and revenue\n\nAdvise partners on market, geographic, and route-to-market expansion, including identification of new buying centers and customer sales motions\n\nCollaborate with Technical Partner Advisors (TPAs) and the to align sales plays to Routes to Market and guide partners on how to sell ServiceNow\n\nConduct quarterly and bi-annual business reviews, governance forums, and milestone tracking\n\nCoach and enable partners both remotely and face-to-face, building senior-level relationships and managing partner risk\n\nTrack performance metrics, readiness indicators, and reduce friction by escalating risks as needed\n\nSuccess Measures\nPartner pipeline growth, and revenue contribution\n\nExpansion into new markets, buying centers, and net new logos\n\nConsistency of partner execution, governance, and project delivery\n\nField and stakeholder satisfaction\n\nPartner maturity, scalability, and enablement effectiveness\n\n 5-10+ years in partner management, alliances, or ecosystem roles\n\nStrong understanding of partner-led and co-sell sales motions\n\nExperience developing and executing GTM strategies through partner ecosystems\n\nExperience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, or analyzing AI-driven insights\n\nAbility to influence and operate in a matrixed organization\n\nExecutive communication and relationship management skills\n\nComfort operating in ambiguity with a bias toward action\n\nWhy This Role Matters\nThis role strengthens partner-led growth by ensuring partners are equipped to generate pipeline, expand into new markets, and execute effective sales motions. Through strategic partner planning, joint GTM execution, and close collaboration with TPAs and field sales, the Partner Manager translates strategy into consistent, scalable outcomes that drive ServiceNow revenue growth.\n Work Personas\nWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\nEqual Opportunity Employer\nServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.\nAccommodations\nWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact  for assistance.\nExport Control Regulations\nFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.\nFrom Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.","description_format":"text","description_chars":5707,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","IT Service & Asset Management","AI Agents","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-02T20:14:37Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:7","win:early","comp:brand"],"computed_at":"2026-10-03T03:37:40Z"},"pay":null,"html_url":"https://alion.io/job/servicenow-partner-manager-8","json_url":"https://alion.io/job/servicenow-partner-manager-8.json","meta":{"generated_at":"2026-10-03T03:37:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3622,"day_limit":5000,"remaining_today":1378,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}