{"id":4071013,"url":"https://alion.io/job/servicenow-partner-technical-architect-6","title":"Partner Technical Architect","company":{"id":97,"name":"ServiceNow","domain":"servicenow.com","url":"https://alion.io/company/servicenow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":37,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":134250,"max":221550,"currency":"USD","period":"year","gross":null,"usd_annual":221550},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-21T21:12:35Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-11-11T13:27:37Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\nJoin us to put AI to work for people.\nServiceNow is seeking a Partner Technology Architect to serve as the primary strategic interface for our Global and Strategic Regional partners. In this role, you will drive holistic partner growth through pre-sales technical excellence, business development, solution strategy, and AI-first technology adoption. You will combine trusted advisory relationships with partner executives, industry-aligned solution architecture, and go-to-market leadership into a single accountable role - translating platform capabilities, AI innovation, and industry context into repeatable, outcome-driven offerings that partners can build, scale, and monetize.\nWhile this role expands into strategic business development and co-innovation, pre-sales technical excellence remains the primary operational foundation - including technical discovery, solution demonstrations, proof-of-concept leadership, and architectural validation that accelerates partner-led customer engagements.\nWhat You’ll Do\nAs a Partner Technology Architect, you will serve as the dedicated strategic counterpart for assigned partner organizations, owning the full spectrum from pre-sales technical engagement through strategic co-innovation and business growth advisory.\nPartner Strategy & Business Development\nServe as the primary strategic interface for assigned partners, building trusted relationships with partner executives and practice leaders.\nLead joint business planning to align partner investments, industry focus, and go-to-market priorities across all routes to market.\nAdvise partners on practice growth, specialization strategy, and readiness for AI-enabled offerings.\nInfluence partner-sourced and partner-influenced pipeline through offer-led strategy and solution differentiation.\nPre-Sales Excellence & Solution Strategy\nLead and support technical discovery sessions, executive briefings, and solution demonstrations that articulate platform value and accelerate partner-led deal velocity.\nDrive solution strategy, helping partners align offerings to high-value industry workflows and customer outcomes.\nTranslate platform and AI capabilities into partner-differentiated, scalable solutions at the conceptual and architectural level.\nMaintain strong workflow fluency across enterprise domains including CRM, IT, Security, and Business Services.\nDesign and execute partner-led proofs of concept and co-demonstrations that prove business value, technical feasibility, and competitive differentiation.\nProvide technical escalation support for critical partner-led opportunities, ensuring partners have access to deep expertise at key deal milestones.\nAI-First Innovation & Co-Creation\nChampion AI-first solution design, including intelligent workflows, automation, and agent-based use cases.\nOrchestrate partner engagement with Partner Solution Architects and domain-specialist advisors (AI, CRM, Security & Risk) to accelerate solution development.\nEnsure partner offerings progress from concept through validation to scalable commercialization.\nPromote responsible, enterprise-ready AI adoption aligned to governance and trust standards.\nValue Engineering & Orchestration\nConnect solution strategy to measurable business outcomes including efficiency, growth, ROI, and time-to-value.\nSupport executive-level conversations with clear value narratives and outcome-based storytelling.\nCoordinate across internal specialist teams to deliver a unified partner experience, not fragmented touchpoints.\n What you need to be successful in this role:\n8+ years of experience in pre-sales solution consulting, partner strategy, enterprise technology advisory, or related roles with proven success leading technical discovery, demonstrations, and partner engagements.\nProven experience working directly with partners, system integrators, hyperscalers, or technology alliances.\nStrong executive presence with the ability to influence senior partner stakeholders at VP+ level.\nDemonstrated ability to connect business strategy, industry context, and technology solutions into actionable partner growth plans.\nExperience shaping or scaling partner practices, offerings, or go-to-market motions.\nSolid understanding of enterprise platforms and workflow-based solutions at the conceptual and architectural level.\nWorking knowledge of AI-enabled use cases, automation patterns, and data-driven workflows.\nDeep familiarity with at least one industry vertical (e.g., Financial Services, Healthcare, Manufacturing, Public Sector).\nExperience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.\nPreferred & Standout Experience:\nExperience with ServiceNow platform and AI capabilities (Now Assist, AI Agents).\nBackground in management consulting, strategy advisory, or partner business development.\nServiceNow certifications (e.g., CSA, CIS, or architectural certifications).\nExperience across multiple partner routes to market (C&I, MSP, Reseller, Hyperscaler, Build).\nFamiliarity with competitive platforms and ability to articulate ServiceNow differentiation.\nWhat This Role Does Not Do\nPerform platform configuration, development, or solution delivery.\nManage commercial contracts, pricing, or financial program management.\nReplace deep technical or implementation specialist roles (leverages domain-specialist advisors and Partner Solution Architects for depth).\nOwn day-to-day partner relationship management (coordinates with Partner Management).\nTravel for partner, customer, and organizational activities up to 50%.\nFD21\nFor positions in this location, we offer a base pay of $134,250 - $221,550, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.\n Work Personas\nWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\nEqual Opportunity Employer\nServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.\nAccommodations\nWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact  for assistance.\nExport Control Regulations\nFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.\nFrom Fortune. ©2026 Fortune Media IP Limited. All rights reserved. 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Docs: https://alion.io/developers"}}