{"id":2342289,"url":"https://alion.io/job/servicenow-senior-software-engineer-10","title":"Senior Software Engineer","company":{"id":97,"name":"ServiceNow","domain":"servicenow.com","url":"https://alion.io/company/servicenow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":40,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Clara, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":143200,"max":243400,"currency":"USD","period":"year","gross":null,"usd_annual":243400},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Hibernate","optional":false},{"name":"JavaScript","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"Java","optional":true}],"status":"closed","first_seen_at":"2026-09-28T16:32:26Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-11-02T23:57:51Z","board_verified":false,"closed_at":"2026-11-02T23:57:51Z","days_open":35,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":35},"description":"It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\nJoin us to put AI to work for people.\nWhat we are looking for:\nAn experienced engineer that is passionate about building enterprise grade systems and applying AIML concepts while implementing the solutions. You're passionate about new technologies and ready to push the boundaries of what is achievable. You're enthusiastic about working in the latest technologies and/or passionate about developing large scale server-side technologies for collaboration platforms supporting rich conversational experiences blended with Artificial Intelligence.\nYou are looking for challenges and opportunities. You have the ability and desire to bring new ideas. You are a team player and will work with other experienced co-workers to help us evolve the technology stack to build modern and awesome conversational experience for our customers. You must possess a solid understanding of building amazing, performant and scalable user interfaces/servers with large scale data, an obsession with design aesthetics, and engineering excellence.\nWhat you get to do in this role:\nBuild highly interactive applications that can scale with application complexity.\nCreate tools, libraries, and frameworks for other developers to build upon. Apply new technology and innovation to improve platform functionality with AIML.\nWrite high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes including Code Reviews and Unit testing.\nCollaborate with product owners to understand requirements and own the code from design to delivery.\nDesign software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs.\nContribute to the design and implementation of new products and features while also enhancing the existing product suite.\nMentor colleagues and promote knowledge-sharing.\n In order to be successful in this role, we need someone who has:\nExperience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.\nBachelor's/Master's degree in Computer Science or a related discipline with 5+ years of software industry experience for bachelors.\nSignificant experience designing and implementing highly interactive and high-volume applications.\nExpertise in backend technologies: Java, Junit, REST, JSON, AIML and associated concepts. Relational databases, SQL and frameworks like Spring, Hibernate and frontend technologies. Solid JavaScript experience along with python and AIML concepts. Competent in aspects of design, usability, and scalability.\nExperience in ML/Natural Language systems and Large Language Models, including their applications in conversational AI and natural language processing.\nStrong written and verbal communication.\nFor positions in this location, we offer a base pay of $143,200 - $243,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.\n Work Personas\nWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\nEqual Opportunity Employer\nServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.\nAccommodations\nWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact  for assistance.\nExport Control Regulations\nFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.\nFrom Fortune. ©2026 Fortune Media IP Limited. All rights reserved. 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