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Salary
$172k – $301k per year
Location
In office (Minneapolis)
Seniority
Staff · 7+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
ServiceNow is an American enterprise software company founded in 2004 by Fred Luddy and headquartered in Santa Clara, California. It began by replacing clumsy IT ticketing systems with a configurable workflow platform, then extended the same engine across employee, customer, security, risk and supply chain processes, so a single system routes work between people and systems across departments. Listed on the New York Stock Exchange, the company now builds AI agents into every workflow through its Now Assist and AI Platform products, and it counts most of the Fortune 500 among its customers.

Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources, providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications.

Veza is now part of the ServiceNow family. Together, Veza's Access Graph and ServiceNow's platform enable organizations to enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents.

We are looking for a passionate Senior Staff Software Engineer to provide technical leadership for Access Review, a key capability within Veza's Identity and Access Management platform.

In this role, you will drive the technical direction and architecture of Access Review, working closely with Product Management, UX, security experts, and engineering teams to build scalable, reliable, and secure solutions for complex enterprise access-governance needs.

You will take on some of the most challenging technical problems in the product, guide architectural decisions and engineering best practices, and mentor other engineers while remaining deeply involved in the design and development of the system.

What you will do

  • Own and drive the technical direction and architecture of the Access Review product area, ensuring solutions are scalable, reliable, secure, and maintainable.
  • Lead the design and development of backend services and APIs supporting Access Review and related IAM capabilities.
  • Drive architecture, design patterns, and engineering best practices for complex Access Review initiatives. • Lead technically challenging and high-impact projects from requirements and design through implementation, deployment, and operation.
  • Partner closely with Product Management, UX, security experts, and other engineering teams to translate customer and business requirements into well-designed technical solutions.
  • Provide technical leadership and mentorship to backend software engineers, helping them make sound design decisions and grow their technical expertise.
  • Design and evolve capabilities supporting identity governance and lifecycle management, including access reviews, access control policies, provisioning, and de-provisioning.
  • Drive improvements in the performance, scalability, security, and reliability of Access Review as the product grows in usage and complexity.
  • Establish strong logging, monitoring, and auditing capabilities to provide operational visibility and support security and compliance requirements.
  • Identify architectural and technical risks early, drive solutions to complex problems, and help the team make appropriate trade-offs across product requirements, scalability, reliability, and engineering complexity. • Stay current with developments in identity and access management, security, and emerging technologies, and apply them where they can meaningfully improve the product.

What you bring to the table:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 7+ years of proven experience in backend software development, with experience in identity and access management, security, data management, or related areas.
  • Strong proficiency in one or more backend programming languages, such as Golang or Java. • Strong experience designing and implementing RESTful APIs and microservices architectures.
  • Demonstrated experience driving architecture and technical design for complex, scalable backend systems. • Strong understanding of authentication, authorization, access control, and related security principles and best practices.
  • Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform and familiarity with cloud IAM concepts and services.
  • Deep understanding of database technologies, including SQL and NoSQL systems, caching mechanisms, data modeling, and distributed systems.
  • Experience designing systems for high performance, scalability, reliability, and operational maintainability. • Strong problem-solving skills and the ability to independently drive difficult and ambiguous technical problems to resolution.
  • Demonstrated ability to provide technical leadership, mentor engineers, and raise engineering standards across a team.
  • Excellent communication and interpersonal skills, with the ability to communicate complex technical concepts and architectural decisions effectively to both technical and non-technical stakeholders.

Nice to have:

  • Experience building enterprise Identity Governance and Administration (IGA), IAM, access review, access certification, or authorization products.
  • Experience with containerization and orchestration technologies such as Docker and Kubernetes. • Experience building and operating large-scale distributed systems in production.

For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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