{"id":1982433,"url":"https://alion.io/job/servicenow-senior-staff-software-engineer-developer-experience-moveworks-2","title":"Senior Staff Software Engineer, Developer Experience — Moveworks","company":{"id":97,"name":"ServiceNow","domain":"servicenow.com","url":"https://alion.io/company/servicenow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":37,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mountain View, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":190900,"max":334100,"currency":"USD","period":"year","gross":null,"usd_annual":334100},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"ServiceNow","optional":false},{"name":"AI Agents","optional":true},{"name":"LLM","optional":true},{"name":"Platform Engineering","optional":true}],"status":"live","first_seen_at":"2026-10-06T23:20:36Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-27T05:03:27Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\nJoin us to put AI to work for people.\n**This role requires in-office presence in Mountain View, CA 5x/week**\nAbout the Team\nThe Developer Experience team builds platforms that enable developers building on the Moveworks Agentic AI platform. We own the flywheel: more builders → more integrations shipped → better assistant → more demand. We build scalable infrastructure first, then the products on top of it. Platform engineering discipline meets developer-facing product thinking.\nThe Role\nYou own the technical foundation the team ships on. You design and build the hardest platform problems - generality, scalability, extensibility - while keeping developer experience as the measure. You think in systems. You ship. You bring others along.\nWhat You'll Do\nDesign and build core developer platforms: SDKs, APIs, runtime abstractions, tooling infrastructure, developer-facing services\nOwn end-to-end delivery of products that increase developer productivity: faster time-to-market, higher-quality artifacts, lower friction\nDefine platform primitives other products build on - bias toward generality, reliability, clean abstractions\nDrive measurable supply metrics: developer activation, integration velocity, artifact quality, ecosystem breadth\nLead technical strategy for your platform areas: roadmap, API design, cross-team alignment\nSet the engineering bar: architecture, design standards, observability, operational excellence\nMentor senior engineers; raise the team's technical depth\nWhat We Look For at Senior Staff Level\nYou're a multiplier. You trace developer pain to platform gaps, design general solutions, ship them in ways that unlock categories of use cases. You raise the abstraction level of everything you touch. You shape product decisions from the technical side. Your mentees have gone on to senior roles or owned critical systems.\n Required:\n12+ years designing, building, operating production systems; significant platform or infrastructure team experience\nExperience leading design and multi-year operation of developer platforms that reached 100+ external teams; can point to instances where the platform unlocked new use cases or accelerated velocity by order of magnitude\nDeep expertise in distributed systems: reliability, API design, performance, fault tolerance, observability\nStrong systems engineer with fluency in production microservices environments at scale\nBuilt general-purpose platforms other engineers depend on; understand what makes an abstraction good vs. leaky\nEnd-to-end ownership: you design, code, debug in production, iterate based on real feedback - not handing off at the design doc\nNavigate tradeoffs with incomplete data: know when to generalize vs. specialize, when to build vs. integrate, when to move fast vs. lock in design\nUnderstand developer activation funnels and feedback loops that turn builders into core contributors\nNice to Have:\nFamiliarity with LLM-based architectures or agent orchestration patterns\nExperience with enterprise developer environments: auth, sandboxing, compliance, multi-tenancy constraints\nFor positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.\nCompensation is based on the geographic location in which the role is located and is subject to change based on work location.\n Work Personas\nWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\nEqual Opportunity Employer\nServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.\nAccommodations\nWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact  for assistance.\nExport Control Regulations\nFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.\nFrom Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.","description_format":"text","description_chars":6222,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","IT Service & Asset Management","AI Agents","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-07T00:29:54Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 664 · green card filings: 278","filings_12m":664,"filings_prev_12m":942,"green_card_filings_12m":278,"median_offered_wage_usd":163402,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":304}],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.583,"p_room":0.55,"age_days":20,"expected_fill_days":18,"reasons":["conf:0","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":334100,"is_top_pay":true},"html_url":"https://alion.io/job/servicenow-senior-staff-software-engineer-developer-experience-moveworks-2","json_url":"https://alion.io/job/servicenow-senior-staff-software-engineer-developer-experience-moveworks-2.json","meta":{"generated_at":"2026-10-27T06:05:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6112,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":97},"rest":"https://alion.io/mcp/rest/get_company?id=97"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fservicenow-senior-staff-software-engineer-developer-experience-moveworks-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fservicenow-senior-staff-software-engineer-developer-experience-moveworks-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fservicenow-senior-staff-software-engineer-developer-experience-moveworks-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/servicenow-senior-staff-software-engineer-developer-experience-moveworks-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fservicenow-senior-staff-software-engineer-developer-experience-moveworks-2"}]}