{"id":3363910,"url":"https://alion.io/job/servicenow-software-engineer-federal-2","title":"Software Engineer - Federal","company":{"id":97,"name":"ServiceNow","domain":"servicenow.com","url":"https://alion.io/company/servicenow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":81,"open_postings":37,"ghost_share":0,"stale_share":0.973,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Clara, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":125700,"max":160300,"currency":"USD","period":"year","gross":null,"usd_annual":160300},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"JavaScript","optional":false},{"name":"LLM","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-10-27T18:09:39Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-01T05:34:52Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\nJoin us to put AI to work for people.\nJob Summary\nThe Software Engineer designs, builds, and ships features for the Strategic Portfolio Management (SPM) suite of products, which helps organizations align work with business objectives, manage demand, resources, and projects, and accelerate product and service delivery. This role combines strong engineering execution with product judgment. The engineer works closely with product managers to understand customer problems, shape solutions, and deliver them end to end. The role also builds AI-native features and uses AI tools to accelerate design, development, testing, and delivery.\nKey Responsibilities\nDesign, develop, and deliver features for the Portfolio Management suite.\nBuild AI-native features that use generative and agentic capabilities to improve planning workflows, insights, and user experience.\nApply AI tools effectively across the development lifecycle, including code generation, test creation, debugging, documentation, and code review, while validating output for correctness, security, and maintainability.\nPartner with product managers to translate customer needs into well-scoped technical solutions and to weigh trade-offs between user value, complexity, and delivery timelines.\nWrite clean, tested, and maintainable code with automation and participate in code reviews, design reviews, and release activities, and contribute to team engineering practices.\nInvestigate and resolve production issues, including P1 escalations during US business hours, and drive root cause analysis and preventive fixes.\nContribute to platform security, accessibility (WCAG), and quality improvements.\n Qualifications\n* This position is not eligible for employment-based sponsorship*\nU.S. citizen or Green card (lawful permanent resident) holder only. This requirement is due to federal contract eligibility.\nBachelor's degree in Computer Science, Engineering, or a related field, with 3-5 years of professional software engineering experience, or a Master's degree in a related field with 2-3 years of professional software engineering experience.\nExperience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.\nDemonstrated experience building applications full stack applications using modern UX frameworks, JavaScript/TypeScript and a server-side language (for example, Java or Python).\nBuilder mindset: thinks like a product manager, designer, engineer, and tester at the same time, weighing user value, usability, technical design, and quality risk before committing to a solution.\nDemonstrated effective use of AI tools (such as coding assistants, LLM-based tools, or AI-enabled testing) to improve engineering productivity, and sound judgment about when to rely on AI output and when to verify it.\nStrong communication skills and the ability to work with product, QE, and platform partners.\nFamiliarity with developing products that are accessibility compliant (WCAG).\nFor positions in this location, we offer a base pay of $125,700 - $160,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.\n Work Personas\nWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\nEqual Opportunity Employer\nServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.\nAccommodations\nWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact  for assistance.\nExport Control Regulations\nFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.\nFrom Fortune. ©2026 Fortune Media IP Limited. All rights reserved. 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