{"id":3376589,"url":"https://alion.io/job/servicenow-sr-advisory-solution-consultant-mrd","title":"Sr Advisory Solution Consultant - MRD","company":{"id":97,"name":"ServiceNow","domain":"servicenow.com","url":"https://alion.io/company/servicenow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":37,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":54000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":15},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-27T08:01:58Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-28T12:33:59Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\nJoin us to put AI to work for people.\nWhat you get to do in this role:\nSupport product sales as a technical, solution, and industry domain expert within a client-facing sales team pursuing strategic enterprise customers and prospects.\nBring industry-specific expertise across Manufacturing, Retail, IT/ITES, and/or Telecommunications, with the ability to understand industry operating models, customer journeys, service operations, business processes, technology landscapes, and transformation priorities.\nTranslate industry challenges into compelling solution narratives by connecting business outcomes, customer experience, workflow transformation, automation, data, and AI with ServiceNow capabilities.\nLead executive and technical discovery workshops to uncover customer priorities, operational challenges, transformation opportunities, and desired business outcomes.\nDevelop and deliver compelling product demonstrations and solution experiences that reflect real industry scenarios and end-to-end business processes, rather than feature-led demonstrations.\nEngage credibly with senior business stakeholders, CIO/CTO/CBO organizations, enterprise architects, operations leaders, and transformation teams.\nDevelop strong client and partner relationships and establish yourself as a trusted advisor throughout the sales cycle.\nDevelop solution architectures that demonstrate how ServiceNow integrates with a customer's broader enterprise technology ecosystem, including CRM, ERP, contact center, data, integration, and AI platforms.\nArticulate the role of AI, Agentic AI, automation, workflow orchestration, and data in transforming industry-specific processes and customer experiences.\nStay current on competitive positioning, industry trends, emerging technology, AI developments, and market differentiation.\nRepresent ServiceNow at executive briefings, customer workshops, conferences, industry forums, user groups, partner events, and trade shows.\n To be successful in this role you have:\nExperience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.\n10+ years of experience in pre-sales Solution Consulting, Sales Engineering, Enterprise Architecture, Technology Consulting, or a comparable customer-facing technology role.\nStrong domain expertise in at least one, preferably more, of the following industries: Manufacturing, Retail, IT/ITES, or Telecommunications.\nDemonstrated ability to understand and articulate industry business processes, customer journeys, operational challenges, transformation priorities, and technology landscapes.\nExperience converting complex business requirements into solution architectures, demonstrations, transformation roadmaps, and compelling executive narratives.\nExperience engaging both business and technical stakeholders, ranging from operational teams to senior executives and enterprise architects.\nProficiency with the ServiceNow platform or strong technical expertise with enterprise cloud software platforms and architectures.\nStrong understanding of enterprise integrations and the role of platforms such as CRM, ERP, contact center, data platforms, APIs, integration technologies, and AI services within an enterprise architecture.\nExperience working collaboratively with Product Management, Product Marketing, Sales, Partners, Professional Services, and customer technology teams.\nStrong discovery, storytelling, presentation, demonstration, and executive communication skills.\nAbility to operate strategically within complex enterprise accounts while remaining hands-on with solution development and demonstrations.\nAbility and willingness to travel as necessary.\n Work Personas\nWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\nEqual Opportunity Employer\nServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.\nAccommodations\nWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact  for assistance.\nExport Control Regulations\nFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.\nFrom Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.","description_format":"text","description_chars":6248,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","IT Service & Asset Management","AI Agents","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-28T02:58:27Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/servicenow-sr-advisory-solution-consultant-mrd","json_url":"https://alion.io/job/servicenow-sr-advisory-solution-consultant-mrd.json","meta":{"generated_at":"2026-10-28T12:38:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16754,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":97},"rest":"https://alion.io/mcp/rest/get_company?id=97"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fservicenow-sr-advisory-solution-consultant-mrd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fservicenow-sr-advisory-solution-consultant-mrd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fservicenow-sr-advisory-solution-consultant-mrd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/servicenow-sr-advisory-solution-consultant-mrd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fservicenow-sr-advisory-solution-consultant-mrd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3376589}},{"tool":"search_jobs","arguments":{"company":"servicenow.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3376589},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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