{"id":3176051,"url":"https://alion.io/job/servicenow-staff-frontend-engineer","title":"Staff Frontend Engineer","company":{"id":97,"name":"ServiceNow","domain":"servicenow.com","url":"https://alion.io/company/servicenow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":38,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Frontend","role_family":"Frontend","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tel Aviv, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":146000,"max_usd":328000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":99},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Cursor","optional":false},{"name":"i18next","optional":false},{"name":"Kubernetes","optional":false},{"name":"Playwright","optional":false},{"name":"React Hook Form","optional":false},{"name":"React.js","optional":false},{"name":"Sass","optional":false},{"name":"Sentry","optional":false},{"name":"ServiceNow","optional":false},{"name":"Socket.IO","optional":false},{"name":"Structured Outputs","optional":false},{"name":"TypeScript","optional":false},{"name":"Vite","optional":false},{"name":"Vitest","optional":false},{"name":"Web Components","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-10-23T18:18:02Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-24T07:52:03Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\nJoin us to put AI to work for people.\nServiceNow's Advanced Technology Group is a customer-focused innovation team building intelligent software and AI-powered work experiences. We combine AI workers, workflows, chat, knowledge, and integrations to make complex enterprise operations accessible to everyday users.\nOur researchers, applied scientists, engineers, designers, and product managers have a dual mission: build end-to-end products for customers while experimenting with and de-risking the technologies that will shape how people work.\nThe role\nWe are looking for an experienced frontend engineer who cares deeply about product quality. You will turn complex, nondeterministic AI behavior into fast, clear, and trustworthy user experiences across our web application and embedded enterprise surfaces.\nYou will help shape what we build and take features from idea to production. We look for people who move fast, ask good questions, care about users, and take pride in their work.\nWhat you will do\nBuild AI-native experiences for chat, workflows, integrations, approvals, and knowledge.\n\nOwn customer-facing features from product definition through implementation, testing, release, and iteration.\n\nCreate scalable components and shared product capabilities across our main application and ServiceNow experience.\n\nDesign reliable realtime and asynchronous interfaces, including streaming, partial results, retries, interruptions, and failures.\n\nOwn frontend foundations such as shared packages, build tooling, dependency upgrades, and CI.\n\nKeep the frontend healthy over time by improving architecture, performance, developer experience, and maintainability.\n\nImprove accessibility, responsiveness, performance, observability, and product polish.\n\nWork closely with product, design, backend, and AI engineers while independently driving execution.\n\nHelp evolve our engineering practices as AI changes how software is designed and built.\n\n To be successful in this role you have:\nStrong React and TypeScript fundamentals with experience building high-quality customer-facing products.\n\nA track record of driving meaningful features end to end, not only incremental changes.\n\nStrong product judgment: you care about clarity, speed, accessibility, and details, and speak up when an experience is not good enough.\n\nExperience with asynchronous server state, typed APIs, complex forms, realtime events, and failure handling.\n\nAbility to design maintainable boundaries between applications, shared features, UI primitives, and API clients.\n\nExperience maintaining frontend infrastructure, package ecosystems, build pipelines, and large codebases.\n\nExperience with automated testing and confidence in owning production outcomes.\n\nComfort working with autonomy in a fast-moving environment with limited process overhead.\n\nAI Development Lifecycle\nHands-on ADLC experience is mandatory. You must have shipped software using AI across discovery, design, implementation, testing, review, documentation, and production debugging-not only used a coding assistant occasionally.\nYou know how to validate AI-generated work, define evaluations and regression criteria, manage context, and account for nondeterminism, hallucinations, latency, cost, privacy, and security. You retain human ownership of the architecture, code, and customer outcome.\nFor product development, you understand prompts, tool calls, structured outputs, approvals, and model failure modes well enough to design trustworthy AI user experiences.\nOur technology\nReact, TypeScript, Vite, Nx, TanStack Query, React Hook Form, Socket.IO, TipTap, SCSS Modules, i18next, Vitest, Playwright, Sentry, JSON Schema, Cursor, and Linear.\nOur platform runs on AWS and Kubernetes. You do not need to be an infrastructure expert, but you should be comfortable working with cloud-based systems.\nExperience with every technology is not required. Experience with rich-text editors, design systems, Web Components, Shadow DOM, ServiceNow, or AI automation products is a plus.\nWork Personas\nWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\nEqual Opportunity Employer\nServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.\nAccommodations\nWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact  for assistance.\nExport Control Regulations\nFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.\nFrom Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.","description_format":"text","description_chars":6418,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Israel","iso":"IL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","IT Service & Asset Management","AI Agents","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-23T20:03:48Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/servicenow-staff-frontend-engineer","json_url":"https://alion.io/job/servicenow-staff-frontend-engineer.json","meta":{"generated_at":"2026-10-24T08:44:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12389,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":97},"rest":"https://alion.io/mcp/rest/get_company?id=97"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fservicenow-staff-frontend-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fservicenow-staff-frontend-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fservicenow-staff-frontend-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/servicenow-staff-frontend-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fservicenow-staff-frontend-engineer"}]}