{"id":1976860,"url":"https://alion.io/job/services-for-the-underserved-shift-supervisor-7","title":"Shift Supervisor","company":{"id":707,"name":"Services for the UnderServed","domain":"sus.org","url":"https://alion.io/company/services-for-the-underserved","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brooklyn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":59000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7331},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T21:40:11Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-23T02:03:18Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Min\nUSD $18.00/Hr.Max\nUSD $23.36/Hr.Position Overview\nSCOPE OF ROLE:The Developmental Disabilities Division believes that our role in supporting people with Intellectual and Developmental Disabilities is to help them live meaningful lives as determined by the individuals themselves. All persons shall live with dignity, in accordance with their personal value systems. Our philosophy is that the people we serve should be part of the community, live fulfilling lives driven by their choices, and be as independent as possible. Our mission is to achieve this through well-trained staff, access to quality health care, clinical support, and a clean and safe home.\nThe Shift Supervisor is responsible for ensuring that people supported have the support and resources necessary to live meaningful lives, and that they align with their needs and aspirations within their respective programs and communities. He/she/they will monitor and ensure active adherence to all plans for each person supported with intellectual/developmental disabilities. The Shift Supervisor will ensure proper support is in place and necessary resources are made available to Direct Support Professionals to ensure proper adherence to the person supported scheduled activities. The Shift Supervisor serves as a role model for staff and people supported and will help to develop best practices to support both the person supported and Direct Support Professional.\nESSENTIAL DUTIES & RESPONSIBILITIES:\nPerson Centered Planning\nEnsures that a person-centered focus is used to provide care and support by all staff who work \nwithin the program actively seeking out different approaches.\nPromotes the independence and self-determination of individuals, utilizing person-centered \npractices that focus on the individuals’ strengths and preferences while simultaneously addressing their needs.\nPromotes participation in activities of meaningful daily living, such as vocation, recreation, \nvolunteerism, engagement.\nEnsures a positive climate that promotes respect and dignity for people supported. \nProvides opportunities for people support to personalize their environment, schedule and \nexperiences in programming.\nSupports the person’s independence, choice and outcomes. \nProvides prompt, efficient, and personalized support to meet requirements, requests, and \nconcerns.\nAdditional responsibilities as deemed necessary and appropriate by the Vice President of Day\nServices or designee.\nSupports the mission, vision, values of S:US. \nRegulatory\nProvide habilitation services to each client as prescribed in their service plans (CFA, Individual \nService plan, Habilitation plan).\nResponsible for overall functioning of the facility during the absence of the Program Director. \nIn the absence of the Program Director, supervises and instructs all Direct Support Professionals on \nResponsible for people supported and agency funds and expenditures during shift (petty cash, \nrecreation etc.).\nEnsure coverage of a shift when a Direct Support Professional is absent. \nActs as a functioning member of the staff, meeting the needs of the people supported \nResponsible for the physical condition of the program including agency vehicles; ensuring that they are maintained in safe and sanitary condition. \nParticipate in staff meetings, supervisors’ workshops, interdisciplinary team (IDT) and committee meetings. \nChannels approved information pertaining to staff and agency to Program Specialists. \nProvides supervisory counseling and discipline to Direct Support Professionals as necessary \nIdentifies facility needs and makes the relevant staff aware. \nEnsure optimal utilization of the resources available to achieve efficiency. \nQuality Improvement\nCarries out the policies and procedures of SUS, in accordance with OPWDD and other funding sources.\nReports on all incidents, ensuring consistent adherence to OPWDD and agency policies \nAssesses and monitors staff productivity on an ongoing basis. \nResponds appropriately to community, family and agency contacts. \nMaintains, develops and supports the person support to staff assignment \nMeets with Program Director on a regular basis to discuss pertinent shift and Direct Support \nProfessional issues and successes.\nMonitors Direct Support Professional’s time sheets on an as-needed basis. \nEnsure fire drill completion on shift. \nKEY PERFORMANCE STANDARDS\nCommunication - Articulate long-term vision in a compelling way that inspires the team,\nactively engages in discussions with peers, able to confront peers to challenge thinking respectfully, able to handle adverse and divergent opinions presented in a manner which encourages open collaboration. Ability to communicate effectively, both verbally and in writing.\nIntegrity: Uphold personal and professional ethics and values, considering the values of the\norganization and respecting the culture, beliefs and abilities of people we support.\nAccountability: Make clear your specific set of expectations for each team member, for the team, and for the process and the outcome. Ensure that team members have the capability to meet your expectations, and if not, provide the necessary training, or delegate to another person. Obtain clear agreement on milestones and on other specific measurements of success throughout the stages of the process. Provide clear, fact-based feedback on progress and the overall performance of each team member and ask for input on what more you can do to help each person succeed. \nCritical Evaluation: Ability to generate ideas for service improvement for discussion within\nmultidisciplinary teams including people we support and their advocates.\nTeamwork: Ability to work in a team-oriented environment and contribute to leadership \nthat creates a work environment where the multidisciplinary team supports one another.\n\nQualifications\nREQUIREMENTS:\nREQUIRED EDUCATION AND EXPERIENCE \nHigh School Diploma or approved equivalent. \nMinimum of 2-3 years’ experience in Intellectual Disabilities/IDD or related field\nEffective written and oral communication skills. \n\nPREFERRED QUALIFICATIONS & SKILLS\nSCIP-R; CPR & First Aid are required. \nAMAP certification is required \nNote: S:US will provide on-the-job training for such certifications. \nCompany Overview\nS:US IS AN EQUAL OPPORTUNITY EMPLOYER\nJoin a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.\nWe believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at .\nID\n2026-18418Work Location\nIn Person","description_format":"text","description_chars":7538,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations","Psychiatric Care","Disability Support Services"],"lifecycle":[{"event":"open","at":"2026-10-06T21:40:11Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.481,"p_room":0.35,"age_days":15,"expected_fill_days":7,"reasons":["conf:2","wave","win:tail","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/services-for-the-underserved-shift-supervisor-7","json_url":"https://alion.io/job/services-for-the-underserved-shift-supervisor-7.json","meta":{"generated_at":"2026-10-23T03:39:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5994,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":707},"rest":"https://alion.io/mcp/rest/get_company?id=707"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fservices-for-the-underserved-shift-supervisor-7"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fservices-for-the-underserved-shift-supervisor-7"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fservices-for-the-underserved-shift-supervisor-7"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/services-for-the-underserved-shift-supervisor-7\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fservices-for-the-underserved-shift-supervisor-7"}]}