{"id":193601,"url":"https://alion.io/job/servicetitan-partner-solutions-architect","title":"Partner Solutions Architect","company":{"id":3360,"name":"ServiceTitan","domain":"servicetitan.com","url":"https://alion.io/company/servicetitan","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":14,"ghost_share":0.071,"stale_share":0.5,"repost_share":0.143,"time_to_fill_p50_days":35,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":164000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":68},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Postman","optional":false}],"status":"live","first_seen_at":"2026-09-02T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-11-06T04:26:57Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":65},"description":"Ready to be a Titan?\nWe are seeking a Partner Integration & Certification Architect for our App Marketplace program, with 3-5 years of experience driving the development of the partner ecosystem. In this role, you will build and enhance integration frameworks, recommend integration approaches and API-based solutions to partners and customers, and ensure a seamless development experience.\nThis impactful role requires proactive leadership and the ability to independently drive large, cross-functional product initiatives. This critical role will underpin our efforts to delight our ecosystem partners.\nWhat you'll do: Key Responsibilities:\nPartner Technical Enablement: Advise third-party developers and partner teams on best practices for designing, building, and integrating apps using our APIs. Review partner solution architecture and integration plans. Support partners with hands-on troubleshooting (e.g., using Postman to debug API requests)\nAPI Solutioning Support: Review partner technical architectures, propose scalable and secure integration solutions, and help troubleshoot implementation challenges.\nApp Certification: Lead the technical certification process for partner apps before publishing them on our App Marketplace; ensure apps meet functional, security, and compliance standards. Validate app compliance with security, quality, and functional requirements. Document and communicate feedback clearly to partners; help them remediate issues. Maintain records of certification progress and partner technical status.\nTechnical Documentation & Guidance: Help partners understand API documentation, Postman collections, and other integration tools. Contribute to or improve technical documentation, integration guides, and Postman collections. Run technical workshops or office hours for partner enablement when needed\nCross-team Collaboration: Work with internal product, engineering, and marketplace operations teams to continuously improve certification criteria and partner onboarding experience.\nTechnical Advocacy: Capture partner feedback and provide insights to improve API offerings and partner experience.\nWhat you'll need:\nStrong hands-on experience with RESTful APIs, including API design, testing, and troubleshooting\n\nProficiency using Postman for API testing and documentation\n\nSolid understanding of authentication frameworks (e.g., OAuth 2.0)\n\nExperience advising external technical teams or customers on integration projects\n\nStrong problem-solving and communication skills\n\nFamiliarity with app marketplaces, SaaS ecosystems, or partner integrations is a plus\n\nStrong persuasive communicator; able to effectively engage with different work styles and both technical and non-technical audiences\n\nStrong writing, presentation, and project planning skills\n\nSelf-motivated, goal-oriented, with excellent organizational skills\n\nProven ability to deliver on commitments and timelines\n\nDemonstrates leadership qualities: professionalism, positive attitude, proactivity, critical thinking, strategic thinking, and influence\n\nExcellent communication skills to explain technical topics clearly to external partner engineers and business stakeholders\n\nAbility to manage multiple partner relationships and deadlines simultaneously Collaborative mindset to work cross-functionally\n\nQualifications\n3-5 years in a technical role involving API integrations, solutions engineering, partner enablement, or technical account management\n\nPrior experience working directly with external partners or customers on integrations\n\nFamiliarity with SaaS ecosystems and app marketplaces preferred\n\nStrong problem-solving and analytical skills\n\nBachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience)\n\nBe Human With Us:\nBeing human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.\nWhat We Offer:\nWhen you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\nFlextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.\n\nHolistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.\n\nSupport for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.\n\nOur Commitment to Inclusion:\nAt ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. ServiceTitan is an equal opportunity employer. We do not discriminate against employees based on race, colour, religion, creed, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), marital status, family status, sexual orientation, or any other characteristic protected by applicable provincial legislation.\nAccommodations are available on request for candidates taking part in all aspects of the selection process.\nUse of AI Technology:\nWe use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.\nA Note on the Application & Hiring Process:\nThis position advertised is for an existing vacancy. We are currently seeking a qualified candidate to fill this position and will be reviewing applications on a rolling basis.Compensation Disclosure:\nServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. The expected compensation for this role for candidates residing in Canada is between $78,400 CAD - $117,600 CAD. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits. This position may also be eligible for a bonus.Personal Information:\nServiceTitan collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as for legal compliance. You can review further details of such collection and use in our Privacy Policy","description_format":"text","description_chars":7557,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Parental leave"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Field Service Management Software"],"lifecycle":[{"event":"open","at":"2026-09-03T03:15:59Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.514,"p_room":0.36,"age_days":65,"expected_fill_days":35,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/servicetitan-partner-solutions-architect","json_url":"https://alion.io/job/servicetitan-partner-solutions-architect.json","meta":{"generated_at":"2026-11-06T12:34:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22884,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3360},"rest":"https://alion.io/mcp/rest/get_company?id=3360"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fservicetitan-partner-solutions-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fservicetitan-partner-solutions-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fservicetitan-partner-solutions-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/servicetitan-partner-solutions-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fservicetitan-partner-solutions-architect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":193601}},{"tool":"search_jobs","arguments":{"company":"servicetitan.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":193601},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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