{"id":99904,"url":"https://alion.io/job/servicetitan-senior-integration-developer","title":"Senior Integration Developer","company":{"id":3360,"name":"ServiceTitan","domain":"servicetitan.com","url":"https://alion.io/company/servicetitan","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":14,"ghost_share":0,"stale_share":0.429,"repost_share":0.214,"time_to_fill_p50_days":29,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":47000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":139},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Anthropic","optional":false},{"name":"CI/CD","optional":false},{"name":"Claude","optional":false},{"name":"Git","optional":false},{"name":"MuleSoft","optional":false},{"name":"OpenAI","optional":false},{"name":"Rest API","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SOAP","optional":false},{"name":"SQL","optional":false},{"name":"Vertex AI","optional":false},{"name":"Apex","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Datadog","optional":true},{"name":"GCP","optional":true},{"name":"GDPR","optional":true},{"name":"Hugging Face","optional":true},{"name":"JavaScript","optional":true},{"name":"LangChain","optional":true},{"name":"Node JS","optional":true},{"name":"Prompt Engineering","optional":true},{"name":"Python","optional":true},{"name":"Splunk","optional":true}],"status":"live","first_seen_at":"2026-06-23T00:00:00Z","employer_posted_date":"2026-06-23","last_verified_at":"2026-10-17T07:09:00Z","board_verified":true,"closed_at":null,"days_open":116,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":116},"description":"Ready to be a Titan?\nServiceTitan is looking for a Senior Integration Developer to design, build, and maintain enterprise-class integrations and automation workflows. This role is a key member of the Integration/Automation team and will focus primarily on the Workato platform, with exposure to MuleSoft and other middleware technologies. You will support cross-functional teams by serving as a technical resource for integrations spanning ServiceTitan, Workday, Salesforce, and ERP systems. You will architect, develop, and maintain inbound and outbound integrations that power critical business processes across Finance, Human Resources, and Operations. The ideal candidate brings deep Workato expertise, strong API and integration design skills, experience leveraging AI/ML APIs within integration workflows, and prior software development experience.\nWhat you'll do:\nIntegration Development\nLead the research, design, development, testing, and delivery of new integrations between ServiceTitan, Workday, Salesforce, ERP systems, and third-party applications using Workato as the primary integration platform\nCreate technical design specifications, perform unit and system integration testing, and deploy and support all integrations end-to-end\nUnderstand business problems and build efficient, scalable solutions using Workato recipes, connectors, and callable recipes, supplemented by MuleSoft APIs and flows where appropriate\nDesign and develop RESTful and SOAP-based API integrations, webhooks, event-driven architectures, and batch data processing workflows\nBuild custom Workato connectors and actions using the Workato SDK when out-of-the-box connectors do not meet requirements\nDevelop and maintain MuleSoft Anypoint APIs, flows, and DataWeave transformations for complex integration scenarios\nCollaborate with stakeholders to assess and document requirements, review designs, and define functional specifications\nManage integration analysis, configuration, and deployment across development, staging, and production environments\nLead integration projects with third-party vendors from discovery through design, development, testing, and implementation\nIntegration Administration & Operations\nProactively monitor inbound and outbound data integrations, system health, job execution, error rates, alerts, and notifications across Workato and MuleSoft environments\nBuild and maintain robust error handling, retry logic, and alerting mechanisms within integration recipes and flows\nParticipate in platform upgrades and release reviews for Workato and MuleSoft, identifying impact and enhancement opportunities associated with new features and connector updates\nMonitor, track, and resolve enterprise integration support tickets; collaborate with functional leads on escalated issues\nCreate detailed integration specifications, field mappings, data transformation logic, and API documentation to support the full integration deployment lifecycle\nResearch integration failures, perform root cause analyses, and report findings and remediation plans to management and business stakeholders\nCollaborate with functional leads, analysts, and system administrators on system operations, security, business processes, and how they relate to integrations\nAssume additional responsibilities as required\nTechnical Leadership & Architecture\nServe as the subject matter expert on the Workato and MuleSoft integration landscape, including recipe/flow patterns, connector capabilities, and platform best practices\nMaintain current knowledge of Workato and MuleSoft products, iPaaS industry trends, and agile methodology best practices\nStay current with platform releases, new connectors, and features; evaluate their potential impact on existing integrations and recommend adoption strategies\nBe a strong contributor to the integration platform vision and drive team planning and architectural decisions\nWork with business stakeholders to identify problem areas, assess integration complexity, and determine overall project impact\nDevelop and maintain the end-to-end enterprise integration strategy, including middleware selection, data flow governance, and API management\nPartner with business stakeholders and engineering team members to align on objectives and delivery programs\nHelp manage timelines and deliverables within large, multi-month integration projects\nUnderstand data flows and system dependencies between internal systems (ServiceTitan, Workday, Salesforce, ERP), driving alignment with system owners\nBe an active participant in enterprise architecture discussions and integration governance forums\nData Management, Reporting & Audits\nDesign and implement data reconciliation processes to ensure integrity across integrated systems\nProduce and review audit reports to assess integration performance, error handling effectiveness, and data quality\nBuild dashboards and monitoring views within Workato and MuleSoft to provide real-time visibility into integration health\nMaintain and enhance reporting frameworks to support operational excellence and SLA compliance\nTranslate business requirements into integration-driven reporting solutions and analytics\nAI-Powered Integrations\nDesign and implement integration workflows that leverage AI/ML APIs (e.g., OpenAI, Anthropic Claude, Google Vertex AI) to automate data enrichment, classification, and decision-making within business processes\nBuild intelligent document processing pipelines using AI services for extraction, summarization, and validation of unstructured data flowing through integration workflows\nIntegrate natural language processing and generative AI capabilities into Workato recipes and MuleSoft flows to enable smart routing, automated responses, and content generation\nCollaborate with data science and engineering teams to operationalize ML models by embedding model inference calls into production integration pipelines\nEvaluate and adopt AI-powered features within Workato (e.g., Workato Autopilot) and MuleSoft to accelerate recipe development, improve error resolution, and optimize integration performance\nStay current with emerging AI/ML APIs, SDKs, and platform capabilities relevant to enterprise integration and automation\nWhat you'll bring:\n5+ years of hands-on experience designing, developing, and supporting enterprise integrations using iPaaS platforms (Workato required; MuleSoft strongly preferred)\nStrong experience building Workato recipes, managing workspaces, and using Workato SDK to build custom connectors\nExperience with MuleSoft Anypoint Platform, including Mule flows, DataWeave, API Manager, and Anypoint Studio\nDeep knowledge of REST and SOAP APIs, JSON, XML, XSLT, OAuth, and common authentication patterns\nExperience integrating with enterprise systems such as ServiceTitan, Workday (HCM, Finance, Payroll), Salesforce, and ERP platforms\nStrong working knowledge of SQL and database concepts for data mapping, transformation, and reconciliation\nExperience with CI/CD pipelines, version control (Git), and deployment automation for integration assets\nStrong understanding of integration design patterns (pub/sub, request/reply, batch, event-driven) and middleware architecture\nKnowledge of all phases of the system development lifecycle, including production support\nStrong analytical skills, problem-solving, and troubleshooting abilities\nExcellent written and verbal communication with a focus on technical documentation and cross-team collaboration\nAbility to work independently as well as in a team environment\nHighly organized with the ability to multi-task and prioritize effectively while demonstrating a sense of urgency\nExperience integrating AI/ML APIs (e.g., OpenAI, Anthropic, Google AI) into enterprise workflows for tasks such as data extraction, classification, or content generation\nPreferred Qualifications\nWorkato Automation Pro certification or MuleSoft Certified Developer certification\nExperience with Workday integrations (Studio, EIB, RaaS, Web Services) is a strong plus\nExperience with programming languages: Python, Java, or JavaScript/Node.js\nFamiliarity with cloud platforms (AWS, GCP, or Azure) and serverless architectures\nExperience with monitoring and observability tools (Datadog, Splunk, or similar)\nKnowledge of data governance frameworks and compliance requirements (SOX, GDPR)\nExperience in a B2B SaaS or field service management technology environment\nHands-on experience with AI/ML frameworks (e.g., LangChain, Hugging Face) or building intelligent document processing solutions\nFamiliarity with prompt engineering, AI model evaluation, and responsible AI practices in production systems\nEducation\nBachelor’s degree in Computer Science, Information Technology, or a related technical field, or commensurate professional experience\nBe Human With Us:\nBeing human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. \nUse of AI Technology:\nWe use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.\nAt ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. 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