Senior Software Engineer

Ready to be a Titan?

We're standing up a newly-funded engineering squad tasked with making ServiceTitan's Exteriors vertical (roofing, siding, windows, gutters) the market-leading product for that segment. This squad owns the full contractor workflow, spanning both halves of the business:

• Sales: roofing-specific personalization, in-home selling from lead through on-site presentation, and insurance claim/supplement tracking
• Production: giving contractors visibility into their project pipeline once a job is sold, from scheduling through completion

You'll be building on top of our existing Estimates, SBET, Contract, and e-sign platforms, with outsized ownership over a product line leadership has explicitly prioritized. This is a rare chance to shape a greenfield product area from the ground up rather than iterate on an established one.

What You'll Do

• Own significant, well-defined pieces of the full sale-to-production lifecycle end to end - from technical design through shipping and iteration.
• Design and build full-stack features across our C#/.NET backend and React/TypeScript frontend.
• Partner closely with product managers, designers, and other engineers to translate the needs of roofing, siding, window, and gutter contractors into shipped software.
• Make sound technical decisions within your area of ownership, escalating and collaborating with senior engineers and your lead on cross-cutting or architecturally significant choices.
• Write clean, well-tested, maintainable code, and hold that same bar in code reviews for your teammates.
• Debug and resolve complex issues across the stack, including performance and reliability problems in a distributed systems environment.
• Contribute to technical design discussions and help evolve the architecture of a fast-growing product area.
• Communicate clearly with engineers, product managers, and other stakeholders about progress, tradeoffs, and risks.

What You'll Bring

• Equivalent of 8+ years of professional software engineering experience, including building production systems used by real customers.
• Strong full-stack ability, with hands-on experience in C#/.NET and React/TypeScript (or comparable strongly-typed backend and modern frontend frameworks) - comfortable moving across the stack as the work requires.
• Solid understanding of SQL databases (Microsoft SQL Server or equivalent) and how to design efficient, reliable data models.
• Working knowledge of distributed systems and microservices architecture.
• Proficiency with Git, unit testing, debugging, and performance profiling.
• Strong communication and technical writing skills - you can explain your reasoning clearly to both engineers and non-engineers.
• Comfort with ambiguity: this is a newly-formed squad building new product surface area, so priorities and requirements will evolve as we learn from contractors in the field.
• A genuine interest in understanding the contractor's workflow (sales and production) well enough to build software that actually solves their problems.
• B.S., M.S., or equivalent practical experience in Computer Science, Engineering, or a related technical field.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $163,400 USD - $245,000 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $152,600 USD - $229,000 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.