{"id":4339527,"url":"https://alion.io/job/servicetitan-technical-writer-contract","title":"Technical Writer (Contract)","company":{"id":3360,"name":"ServiceTitan","domain":"servicetitan.com","url":"https://alion.io/company/servicetitan","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":14,"ghost_share":0.143,"stale_share":0.5,"repost_share":0.214,"time_to_fill_p50_days":35,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":true}],"status":"live","first_seen_at":"2026-11-15T16:54:46Z","employer_posted_date":null,"last_verified_at":"2026-11-15T16:54:46Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Technical Writer (Contract) - Up to 6 months, full time.\nServiceTitan is looking for a contract technical writer to support the Documentation team backlog, including creating engaging content that helps our internal and external customers excel at self-sufficiency when using or troubleshooting the product. Includes other doc-oriented tasks as requested by the Documentation team manager, such as producing release notes and other customer-facing help material to support rollouts and other needs. \nContract length: up to 6 monthsRequired\nExperience: 3 to 4 years of professional writing end-user/internal documentation (help, FAQs, related documentation) in a fast-paced tech environment\n\nEducation: Bachelor's degree in English, Technical Communications, Computer Science, Creative Writing or equivalent\n\nTechnical skills: Proficient in Google Suite (Drive, Docs), JIRA/Confluence, and component-based authoring tools such as Contentful\n\nResponsibilities\nSupport all documentation tasks in the Docs team backlog, including create new content and edit existing documentation as needed\n\nRevise other help content as directed by the technical writing manager, including but not limited to internal documentation to assist our internal support team\n\nConduct peer reviews of other team members and provide actionable feedback to ensure consistency and quality assurance across all content \n\nWork and collaborate with the technical writing team, product managers, subject matter experts, support teams, and other members of the org to ensure all documentation is correct and meets style guidelines as set by the writing team. \n\nAll your information will be kept confidential according to EEO guidelines.\nAbout ServiceTitan\nServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit www.ServiceTitan.com.\nOriginally posted on Himalayas","description_format":"text","description_chars":2023,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Field Service Management Software"],"lifecycle":[{"event":"open","at":"2026-11-15T17:28:30Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 47 · green card filings: 19","filings_12m":47,"filings_prev_12m":54,"green_card_filings_12m":19,"median_offered_wage_usd":173106,"route":null,"cap_exempt":false,"checked_at":"2026-11-15T09:21:55+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":5}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":35,"reasons":["seen:0","win:early"],"computed_at":"2026-11-15T18:10:28Z"},"pay":null,"html_url":"https://alion.io/job/servicetitan-technical-writer-contract","json_url":"https://alion.io/job/servicetitan-technical-writer-contract.json","meta":{"generated_at":"2026-11-15T18:10:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10815,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3360},"rest":"https://alion.io/mcp/rest/get_company?id=3360"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fservicetitan-technical-writer-contract"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fservicetitan-technical-writer-contract"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fservicetitan-technical-writer-contract"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/servicetitan-technical-writer-contract\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fservicetitan-technical-writer-contract"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4339527}},{"tool":"search_jobs","arguments":{"company":"servicetitan.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4339527},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}