{"id":690552,"url":"https://alion.io/job/serviceup-staff-engineer-tech-lead","title":"Staff Engineer, Tech Lead","company":{"id":687040,"name":"ServiceUp","domain":"serviceup.com","url":"https://alion.io/company/serviceup","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":165000,"max_usd":290000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":289},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Slack","optional":false},{"name":"GCP","optional":true},{"name":"GraphQL","optional":true},{"name":"JavaScript","optional":true},{"name":"Nest.JS","optional":true},{"name":"Node JS","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Redis","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-05-11T19:52:56Z","employer_posted_date":"2026-05-11","last_verified_at":"2026-10-31T21:29:52Z","board_verified":true,"closed_at":null,"days_open":173,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":172},"description":"About ServiceUp:\nServiceUp is reimagining a $200B+ industry with AI-powered orchestration for fleet and insurance vehicle repair. We’re the all-in-one platform bringing modern efficiency to a complex market. We’re trusted by some of the world’s largest and most sophisticated fleets and insurers.\nOur AI-powered platform automates the entire repair lifecycle, from the moment a vehicle needs service until it’s back on the road. By removing bottlenecks, providing real-time visibility, and streamlining decisions, we help customers reduce downtime, control costs, and keep operations running smoothly.\nAs one of the 100 fastest-growing startups in the United States, and backed by $55M in Series B funding, we're leading this transformation. Join us and help shape the future of vehicle repair.\nAbout the Role:\nAs a Staff Engineer Tech Lead, you will lead a small team of engineers (approximately four direct reports) while continuing to contribute hands-on to the technical direction and delivery of our platform. This is an explicit player-coach role: roughly half of your time goes into the technical tasks like architecture, implementation, and code review while the other half goes into the growth, performance, and delivery of the people you lead.\nYou will own several product areas. Your direct reports may or may not be working on the same projects you’re leading. You’ll set the technical direction, make the hard scoping calls, and stay close enough to the code to be credible when you make them. You will work across our modern stack to build solutions for both external customers and internal teams.\nWhat You'll Do:\nLead the design and implementation of complex, scalable, and performant software systems as a hands-on contributor on roadmap-critical work.\nManage, mentor, coach, and grow ~4 engineers through weekly 1:1s, clear goals, direct feedback, performance reviews, and career planning.\nOwn delivery for your projects end-to-end - scoping, sequencing, and shipping with Product and Design partners.\nLead technical discussions, design reviews, and code reviews to ensure engineering excellence.\nContribute to cross-team engineering practices (e.g. code review, incident response, and planning) beyond your own team.\nCollaborate across distributed teams using Slack, documentation, and video calls.\nAdapt to evolving business needs while maintaining focus on delivering user value.\nWhat You'll Bring:\n8+ years of software development experience, with 2-3 years directly managing engineers through performance cycles, promotions, and hiring.\nStaff-level technical depth. You can lead the hardest piece of work on your team, not just delegate it, with strong opinions on system design, testing, and code quality.\nStrong experience across our tech stack (TypeScript, React, NestJS, GraphQL, REST, PostgreSQL, Redis, GCP) or adjacent stacks you can ramp on quickly.\nA track record of balancing meaningful IC contribution with people leadership in a player-coach role, without dropping either.\nProven ability to manage complex software projects and deliver impactful results.\nExcellent communication and collaboration skills in a remote, async-first environment.\nA passion for continuous learning and staying current with emerging technologies.\nWhy You’ll Love Working Here:\nWe live our values every day: Team First, Work Smart, Own It, Be Bold, Push Boundaries. If that sounds like you, you’ll fit right in\nWhat We Offer:\nCompetitive pay with equity\nMedical, dental, and vision coverage\nFlexible PTO and company holidays\nRemote-friendly setup with home office support\nLearning and development budget\nWellness stipend to support your health and well-being\nPaid parental leave\nBenefits may vary by location and role.\nIf you’re motivated by impact and aligned with our values, we want to hear from you. You don’t need to meet every single requirement - we care about your skills, drive, and how you work with a team.\nService Up is an equal opportunity employer committed to a diverse, inclusive workplace where everyone can do their best work.","description_format":"text","description_chars":4054,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity","Home office","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-09-11T00:56:57Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.48,"p_room":0.28,"age_days":172,"expected_fill_days":33,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/serviceup-staff-engineer-tech-lead","json_url":"https://alion.io/job/serviceup-staff-engineer-tech-lead.json","meta":{"generated_at":"2026-10-31T21:42:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33966,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687040},"rest":"https://alion.io/mcp/rest/get_company?id=687040"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fserviceup-staff-engineer-tech-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fserviceup-staff-engineer-tech-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fserviceup-staff-engineer-tech-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/serviceup-staff-engineer-tech-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fserviceup-staff-engineer-tech-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":690552}},{"tool":"search_jobs","arguments":{"company":"serviceup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":690552},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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