{"id":2427115,"url":"https://alion.io/job/ses-senior-engineer-platform-service-engineering","title":"Senior Engineer, Platform Service Engineering","company":{"id":54618,"name":"SES","domain":"ses.com","url":"https://alion.io/company/ses-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Betzdorf, Luxembourg"],"countries":["LU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":187000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2792},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"BGP","optional":false},{"name":"Debian","optional":false},{"name":"Linux","optional":false},{"name":"OSPF","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Rest API","optional":false},{"name":"Unix","optional":false},{"name":"VLAN","optional":false}],"status":"live","first_seen_at":"2026-10-13T08:05:40Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T17:27:47Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Senior Engineer, Platform Service Engineering\nROLE DESCRIPTION\nAs a leading contributor, this position will perform services design requirement analysis, development of product-specific architectures, lab testing and evaluation, prototype demonstration, and technical documentation across Network Engineering. You will drive best practice development by providing consistent design methodology and modelling for asset management, provisioning standards, fault management analysis, utilization and performance monitoring, and security requirements. In conjunction with design development, this role will interact with SES upstream and downstream teams to define detailed Statement of Work (SOW) documentation. We are looking for a strategic expert that is familiar with the integration of existing and emerging technology trends and can provide advanced technical leadership for continued growth. In collaboration with other senior SME’s, this position will mentor junior team members and assist in the creation of a training environment for the Deployment and Operations teams. In addition, you will provide level 4 services support to the Operations team.\nPRIMARY RESPONSIBILITIES\nWork directly with Vendors and third party companies to ensure new enhancements/features and fixes are aligned with the SES needs and schedules.\nProvide guidance on all existing and proposed systems and platforms to ensure that the design supports strong performance and that proper monitoring/analytic tools are in place.\nProvide level 4 operational support to the level 1 and 2 NOCs for trouble ticket escalations.\nSupport the rest of the platform engineering team with hub hardware deployments and assist operations with service activations.\nEnsure that all designs apply consistent methodology with best practices, in order to deliver stable and secure networks.\nPerform engineering calculation related to design that requires the application of standard engineering principles, theories, concepts and techniques.\nProvide SME (Subject Matter Expert) support for service feasibility.\nCreate detailed scope requirements for the Statement of Work (SOW) process, ensuring that final documentation is clear and accurate to ensure the greatest work efficiency.\nCollaborate with Project Managers to ensure the success of the design detailed in the SOW, including communication regarding technical scope, schedule, budget, and resource needs. \nWork closely with Finance, Engineering, and other applicable departments to ensure the profitability of all designs.\nPractice and enforce compliance with current operating standards, to best assess effectiveness and process alignment.\nProvide proactive leadership to mentor and coach all team members.\nEnhance training materials and deliver ongoing training to Operations team members. \nWork with Operations and other engineers to replicate problems found in Production in the Lab environment to be able of validating the fixes and seek for solutions/workarounds while waiting for vendors to provide fixes.\nCOMPETENCIES\nAbility to demonstrate technical leadership focusing on system integrity throughout the system lifecycle\nStrong analytical and problem-solving skills\nExcellent communication skills, both written, and oral\nAbility to work and deliver within a fast-paced working environment\nAbility to set priorities and work under deadlines\nGood teamwork spirit by working cohesively with the team towards a common goal\nQUALIFICATIONS & EXPERIENCE\nA Bachelor's Degree in Computer Science, Electrical Engineering, or similar discipline with at least five years of network and/or systems experience (or an equivalent amount of education and work experience). \nMust have Expert-level knowledge of Satellite Broadband systems like the following: Gilat SkyEdgeIIc and SkyEdgeIV, iDirect Products (Evolution, Velocity, and Dialog), and Comtech Heights, and the Hughesnet Jupiter 3 platforms.\nMust have Expert-level knowledge of system hub components and VSAT Terminals and VSAT Antennas.\nMust have knowledge and experience with deploying global VSAT networks and hub systems\nMust have Experience in L3 and L4 NOC support.\nKnowledge of various modulation and coding schemes for DVB-S, DVB-S2, and DVB-S2X.\nMust have knowledge of IP routing protocols, including but not limited to: BGP, OSPF, RIP-2 and ISIS. \nMust have knowledge of switching technologies including but not limited to; IGMP, 802.XX, Gigabit Ethernet, 10G Ethernet, Vlan/Trunking (802.1q And ISL), Etherchannel, Spanning Tree (STP), EVPN and VXLAN. \nHave knowledge of ancillary technologies used to support telecommunication network such as management and metric gathering tools (Kafka, Rest-API, SNMP, Netflow), packet capturing tools, and automation tools.\nAbility to analyze complex situations and utilize creative problem-solving abilities\nKnowledge of operating systems, including Linux, Debian, Unix, and related OS.\nMust be able and willing to travel domestically and internationally up to 25%.\nMust be able and willing to perform physical support activities (e.g. cable tracing/running and racking, stacking, replacing and installing hardware) as needed.\n\nSES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.\nFor more information on SES, click here.","description_format":"text","description_chars":5635,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Satellite Communications","Satellite Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-13T08:05:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-10-13T18:40:32Z"},"pay":null,"html_url":"https://alion.io/job/ses-senior-engineer-platform-service-engineering","json_url":"https://alion.io/job/ses-senior-engineer-platform-service-engineering.json","meta":{"generated_at":"2026-10-13T18:40:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28646,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54618},"rest":"https://alion.io/mcp/rest/get_company?id=54618"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fses-senior-engineer-platform-service-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fses-senior-engineer-platform-service-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fses-senior-engineer-platform-service-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ses-senior-engineer-platform-service-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fses-senior-engineer-platform-service-engineering"}]}