{"id":3899878,"url":"https://alion.io/job/seso-operations-support","title":"Operations Support","company":{"id":19734,"name":"Seso","domain":"sesolabor.com","url":"https://alion.io/company/seso-inc","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":78,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":201,"computed_at":"2026-11-09T06:03:00Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Monterrey, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Airtable","optional":false}],"status":"live","first_seen_at":"2026-11-06T20:22:44Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T10:27:38Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"American farmers have made tremendous technology advancements through hardware improvements and investments in precision agriculture. However, when it comes to the back-office, most farms are decades behind, relying on spreadsheets, filing cabinets, and decades-old on-prem software to recruit, manage, and pay their workforce. Seso is addressing this problem by modernizing the back-office for the farm. \nOur mission is to build the premier platform for agribusiness to hire and manage their workforce and improve the lives of agricultural workers. We are addressing American farmers’ biggest pain point - access to qualified labor - through a software-enabled labor solution that automates the H-2A visa. Our comprehensive HR platform streamlines and automates the hiring process for farms and seamlessly integrates their efforts across recruitment, onboarding, payroll, and insurance while providing workers access to financial services for the first time.\nSeso has raised over $60M from Tier I investors including Index, Founders Fund, and Mary Meeker at Bond, and has been recognized with awards including Forbes Rising Stars and Andreessen Horowitz's American Dynamism 50.\nAbout the Role\nBefore workers start their jobs, each one digitally signs a packet of documents specific to their employer. We’re looking for a detail-oriented Operations Support specialist to build those packets. You’ll also help document how our processes work and test new internal tools before they launch. Your work directly helps workers get to their jobs on time.\nThis is a hybrid in office role, Monday through Friday during business hours. You are required to work in the office 3 days per week.\nThe address is:\nCalle Miguel Hidalgo 330,\nCol. Mirador,\nTorre Centro Cuauhtémoc, Corporativo Piso 5\nMonterrey, Nuevo León.\nC.P. 64910\n\nWhat You’ll Do\nBuild digital document packets in our e-signature platform, including templates, web forms, field mapping, conditional logic, and signer routing (about 70% of your time)\nTest every packet end to end before delivery\nTroubleshoot packets already in use\nManage a request queue in Airtable, meeting deadlines and keeping status current for the Customer Success team\nDocument processes as you learn them, including steps, settings, and edge cases\nTest new internal tools before launch and report bugs clearly\nPropose and support improvements that make our work faster and less error-prone\nAbout You\nStrong attention to detail and consistent execution. This matters most.\nNative Spanish and advanced written English. You’ll work with tools, requests, and documentation in English.\nComfortable with spreadsheets, Airtable, or similar tools\nClear, organized writing for team communication\nCurious about how things work and how to make them better\nNice to Have\nExperience with e-signature or PDF form tools (Anvil, DocuSign, Adobe Sign, or similar)\nSoftware testing or QA experience\nFamiliarity with H-2A/H-2B visas, immigration processes, or employee onboarding\nWhat We Offer\nCompetitive Compensation\nExtra December payment equal to 3 weeks of pay, prorated for time worked during the year\nMedical and dental insurance\nLife insurance\nWellhub membership\nFlexible PTO with no accrual\nCompany computer\nHands-on training from the team and the platform vendor\nDiversity is more than a commitment at Seso, it is the foundation of what we do. We pride ourselves on building the premier platform that serves agribusiness and improves the lives of agricultural workers. We believe in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin and all the other fascinating characteristics that make us all feel welcome.\nSeso participates in E-Verify","description_format":"text","description_chars":3695,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Dental insurance","Life insurance"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["HR & Payroll Software","Scheduling & Booking Software"],"lifecycle":[{"event":"open","at":"2026-11-07T00:23:58Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":201,"reasons":["conf:0","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/seso-operations-support","json_url":"https://alion.io/job/seso-operations-support.json","meta":{"generated_at":"2026-11-09T11:08:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12669,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19734},"rest":"https://alion.io/mcp/rest/get_company?id=19734"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fseso-operations-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fseso-operations-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fseso-operations-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/seso-operations-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fseso-operations-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3899878}},{"tool":"search_jobs","arguments":{"company":"sesolabor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3899878},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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