{"id":1296812,"url":"https://alion.io/job/setpoint-medical-it-manager","title":"IT Manager","company":{"id":3148154,"name":"SetPoint Medical","domain":"setpointmedical.com","url":"https://alion.io/company/setpointmedical","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Valencia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"NIST AI RMF","optional":true}],"status":"live","first_seen_at":"2026-09-15T14:21:57Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-10-12T01:49:12Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Description\nSetPoint Medical’s IT Manager owns the company’s IT infrastructure, end-user technology, and IT support services, and leads the deployment of high-value AI solutions across business operations. The role establishes and enforces cybersecurity and technology controls, supports audit readiness in a regulated environment, and ensures employees have reliable, secure, scalable access to the technology they need.\nThe IT Manager leads SetPoint’s IT function, with direct responsibility for IT Specialists as well as IT consultants and contractors, while personally scoping, building, and deploying AI workflows with functional owners in Quality, Manufacturing/Supply Chain, and Commercial. Success in this fast-paced start-up environment requires strong communication, composure under pressure, ownership of tasks from start to finish, and effective cross-functional collaboration.\nRequirements\nIT Operations & Infrastructure\nOwn day-to-day IT operations and non-product IT infrastructure: networks, endpoints, identity and access management, Microsoft 365, cloud services, and collaboration tools.\nManage employee technology onboarding and offboarding, including user accounts, access permissions, hardware provisioning, and equipment recovery.\nEstablish and maintain IT standards, procedures, and documentation, including business continuity, disaster recovery, backup, and IT incident response plans.\nData driven approach for managing IT & Cyber performance, maintaining KPIs that will be shared with the management team and the board.\nSecurity & Compliance\nOwn enterprise security posture: security awareness training, phishing prevention, patching, MFA, endpoint protection, and incident response.\nOwn the non-product software (NPS) program: inventory, risk classification, and lifecycle status for all software supporting quality, manufacturing, and business processes.\nPlan and execute computer system validation per 21 CFR Part 11 and ISO 13485: intended use definition, risk assessment, validation protocols/reports, and periodic review.\nSupport compliance and audit readiness (e.g., HITRUST controls, customer security questionnaires, HIPAA data handling, FDA cybersecurity expectations for connected systems).\nTeam Vendors & Budget\nDirectly supervise and develop IT Specialists: hiring, onboarding, goal setting, regular 1:1s, performance reviews, development planning, timekeeping and overtime approval, and coverage planning for support continuity.\nManage, develop, and set priorities for the IT support desk; define SLAs and track service quality.\nDirect IT consultants and contractors: statements of work, deliverables, budgets, and performance.\nOwn the internal IT budget: annual planning, hardware and non-product software purchases, licensing and renewals, asset inventory, technology lifecycle, and vendor contracts.\nBusiness Systems\nScope, build, and deploy IT workflows with functional owners; train employees on approved tools, drive adoption, and maintain an IT roadmap tied to business outcomes.\nSupport selection, configuration, validation, vendor management, and rollout of business systems (e.g., ERP/MRP, QMS/eQMS, CRM, HRIS integrations).\nIdentify opportunities to automate routine activities and improve IT processes and the overall end-user technology experience.\nMinimum Qualifications\nBachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.\n7+ years in IT roles, including at least 2 years directly supervising employees (performance management and development), and experience managing contractors or an IT service function.\nWorking knowledge of enterprise security fundamentals (identity/access, endpoint protection, incident response) and experience implementing security controls.\nExperience administering or implementing business systems such as ERP/MRP, QMS, or CRM platforms.\nStrong communication skills; able to translate between executives, functional owners, and technical vendors.\nExperience in medical device, pharma, or another regulated industry (21 CFR Part 11, computer system validation, ISO 13485 environments).\nExperience managing IT vendors, software licensing, hardware procurement, technology budgets, asset lifecycle management, business continuity, disaster recovery, backups, and IT operational procedures.\nSecurity or IT certifications (e.g., CISSP, CISM, etc) is a plus.\nExperience with AI governance frameworks (e.g., NIST AI RMF) and vendor security assessments.\nExperience managing and scaling IT operations, infrastructure, and support services in a medical device, life sciences, healthcare, regulated, or growth-stage organization highly preferred.\nSkills & Abilities\nDemonstrated ability to establish responsible IT governance, policies, and tool-vetting processes.\nStrong troubleshooting and problem-solving skills with the ability to prioritize and resolve technology issues based on business impact.\nProven ability to manage IT support, service levels, and technology budgets.\nDemonstrated ability to manage IT infrastructure, technology assets, access controls, vendors, and support services while maintaining reliable and secure IT operations.\nProven ability to implement and maintain cybersecurity controls, security awareness, and incident response practices.\nProven success in supervising, coaching, and developing technical staff, including setting priorities, holding accountability for service quality, and managing performance.\nPhysical Requirements\nAbility to perform routine physical tasks, including lifting to 20 pounds.\nComfortable working in a sitting position and performing repetitive tasks.\nWork Location and Travel\nThis position will report to our Company Headquarters in Valencia, CA. with minimal travel opportunities based on interest and business need.\nCompany Description\nSetPoint Medical is a commercial-stage medical technology company dedicated to improving care for people living with chronic autoimmune diseases.\nDepartment: Operations\nReports To: VP Operations\nFLSA Status: Exempt\nLocation: Valencia, CA\nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Candidates must have and maintain authorization to work within the United States as a condition of employment.\nWe are proud to be an equal opportunity employer and we value diversity. SetPoint does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.\nSalary Description\n$115,000 - $150,000, depending on experience","description_format":"text","description_chars":6816,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security"],"lifecycle":[{"event":"open","at":"2026-09-26T09:40:21Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.753,"p_room":0.75,"age_days":24,"expected_fill_days":35,"reasons":["conf:1","win:late"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":true},"html_url":"https://alion.io/job/setpoint-medical-it-manager","json_url":"https://alion.io/job/setpoint-medical-it-manager.json","meta":{"generated_at":"2026-10-12T04:08:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6544,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3148154},"rest":"https://alion.io/mcp/rest/get_company?id=3148154"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsetpoint-medical-it-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsetpoint-medical-it-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsetpoint-medical-it-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/setpoint-medical-it-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsetpoint-medical-it-manager"}]}