{"id":2812485,"url":"https://alion.io/job/sevenx-application-support-executive","title":"Application Support Executive","company":{"id":4446854,"name":"SevenX","domain":"sevenx.lk","url":"https://alion.io/company/sevenx-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colombo, Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T14:15:08Z","employer_posted_date":null,"last_verified_at":"2026-10-12T14:15:08Z","board_verified":false,"closed_at":null,"days_open":17,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":17},"description":"Immediate Hiring - Application Support Executive\n\n📍 Colombo 02\n\n📅 Working Hours: Monday - Friday | 8 AM – 6 PM & Saturday 8 AM - 1PM\n\nWe are looking for an L1 Application Support Executive with 2+ years of relevant experience in application support.\n\nIf you have hands-on experience in application troubleshooting and end-user support, we’d love to hear from you.\n\nCandidate will be responsible for:\n\nHandle user calls, emails, tickets and support queries.\n\nResolve day-to-day application issues.\n\nConduct system training for new users.\n\nUser/product/pricelist master creation\n\nApplication installation and testing.\n\nCoordinate with developers to report and resolve system issues.\n\nSupport relevant month-end activities.\n\nRequired qualifications & skills:\n\nHigher National Diploma / Undergraduate qualification in IT or a related field\n\nMinimum 2+ years of experience in Application\n\nSupport/Help Desk\n\nGood understanding of SFA systems and enterprise application environments\n\nGood communication and problem-solving skill\n\nAn attractive remuneration package with related perquisites awaits the rightcandidate.\n\n📩 𝘗𝘭𝘦𝘢𝘴𝘦 𝘴𝘩𝘢𝘳𝘦 𝘺𝘰𝘶𝘳 𝘊𝘝 𝘰𝘯𝘭𝘺 𝘪𝘧 𝘺𝘰𝘶𝘳 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘮𝘢𝘵𝘤𝘩𝘦𝘴 𝘵𝘩𝘦 𝘢𝘣𝘰𝘷𝘦 𝘳𝘦𝘲𝘶𝘪𝘳𝘦𝘮𝘦𝘯𝘵𝘴.","description_format":"text","description_chars":1190,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-18T09:02:11Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.776,"p_room":0.9,"age_days":16,"expected_fill_days":24,"reasons":["seen:16","velocity","win:mid"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/sevenx-application-support-executive","json_url":"https://alion.io/job/sevenx-application-support-executive.json","meta":{"generated_at":"2026-10-29T22:58:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33913,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4446854},"rest":"https://alion.io/mcp/rest/get_company?id=4446854"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsevenx-application-support-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsevenx-application-support-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsevenx-application-support-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sevenx-application-support-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsevenx-application-support-executive"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2812485}},{"tool":"search_jobs","arguments":{"company":"sevenx.lk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2812485},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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