{"id":3968146,"url":"https://alion.io/job/sewts-fleet-reliability-engineer-fmd","title":"Fleet Reliability Engineer (f/m/d)","company":{"id":176735,"name":"sewts","domain":"sewts.com","url":"https://alion.io/company/sewts","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Munich, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Physical AI","optional":false},{"name":"C++","optional":true},{"name":"Computer Vision","optional":true},{"name":"Grafana","optional":true},{"name":"Linux","optional":true},{"name":"Power BI","optional":true},{"name":"Python","optional":true},{"name":"VPN","optional":true}],"status":"live","first_seen_at":"2026-11-09T13:16:47Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T20:22:43Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Your mission\nRobots couldn’t handle soft materials. We fixed that.Now our robots are out there, running in real production, shift after shift. And we need someone who keeps every single one of them alive, sharp and getting better.\nAt sewts, we build the intelligence that lets robots manipulate deformable materials like textiles, towels and cables with human-like precision. Our systems are already deployed in production across Europe and expanding into the US.\nWe are building a foundational technology stack called sewts.JUPITER. JUPITER uses genAI to realistically simulate the behavior of deformable & soft objects to create corresponding computer vision models and grabbing strategies. Based on our physical AI, for the first time ever, robots are enabled to handle soft & deformable materials. With over €10M in funding we will bring automation into all untapped industries, like cloth manufacturing, textiles handling, recycling & e-commerce.\nThis is where AI leaves the screen and enters the physical world.\nAnd in the physical world, nothing forgives you.\nYou own the fleet. Every ORDO machine we’ve shipped is your responsibility once it’s live.\nYou are the person who knows how our installed robots are performing right now, what broke last week, and what is going to break next month. You sit between our customers, our service technicians and our engineering team, and you turn a stream of alarms, logs and phone calls into a fleet that runs better every month.\nFixing a robot once is easy. Making sure the same issue never shows up again across the whole fleet, that’s the job. That’s yours.\nWhat You’ll Actually Do\nWatch the fleet. Track operational data and performance of every installed system. Know uptime, throughput and error rates before anyone asks.\nBuild predictive maintenance from scratch. Develop the tools, data pipelines and dashboards that let us fix things before they fail, not after the customer calls.\nFind the patterns. Analyze and cluster past issues, identify root causes and drive system changes with engineering that improve performance and cut service calls.\nRun service. Handle incoming service requests and issue reports from customers, then plan and dispatch our service technicians to the right place, with the right parts, at the right time.\nPrioritize ruthlessly. Plan scheduled service visits and squeeze in ad hoc tasks without losing sight of what matters most.\nDebug remotely. Dial into customer machines, dig through PLC and robot code, logs and data, and get systems running again, often without anyone getting on a plane.\nClose the loop. Feed field intelligence back to engineering and help shape the playbooks that make the whole fleet more reliable.\nYour profile\nWho You Are\nEngineer with roots in mechatronics, automation, mechanical or electrical engineering, robotics, or equivalent hands-on experience.\nYou can read and write PLC code (Beckhoff / TwinCAT). Function blocks, state machines and I/O don’t scare you.\nYou can read and write robot code (Fanuc) and understand what a robot is actually doing and why.\nYou understand machine engineering and system complexity: mechanics, electrics, controls, vision and software, and how they fail together.\nYou think in data. You’d rather prove a root cause than guess one.\nCalm and systematic when things break, and organized enough to juggle five customers, three technicians and one urgent fire at the same time.\nExceptional communicator: you can calm down a customer, brief a technician and challenge an engineer in the same hour.\nYou move fast, think clearly and fix things without waiting to be told.\nWilling to travel occasionally to customer sites across Europe.\nFluent in English; German is a strong plus.\nNice to Have\nSoftware engineering experience or coding skills in Python and/or C++.\nYou’ve built dashboards (e.g. Grafana, Power BI or similar) that people actually use.\nExperience with remote access and remote debugging of machines (SSH, VPN).\nComfortable on Linux: scripting, digging into logs, figuring things out.\nPrevious experience in service, field application or maintenance engineering for industrial machines.\nPrevious experience in a deep-tech or hardware startup.\nWhy us?\nWhy This Role\nYou own a live fleet of physical AI systems: real robots, real customers, real impact\nYou build predictive maintenance from the ground up, with no legacy to fight\nYour analysis directly shapes the next generation of our machines\nSmall team, extreme ownership, no abstraction layers\nYou shape a category: Physical AI for deformable materials, deployed at scale\nMunich-based, high-performance environment\nSetup & Benefits\nCompetitive salary\nSpeciality coffee at office\nFlexible working setup\nRegular team events, high trust, low bureaucracy\nReality Check\nRobots will misbehave. Three customers will call at the same time. The log you need will be the one nobody saved. If you want clean problems and predictable days, this is not it. If you want to be the person who turns a growing robot fleet into a machine that gets better every week - welcome to sewts.","description_format":"text","description_chars":5072,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-11-09T15:06:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:0","win:early"],"computed_at":"2026-11-09T20:39:35Z"},"pay":null,"html_url":"https://alion.io/job/sewts-fleet-reliability-engineer-fmd","json_url":"https://alion.io/job/sewts-fleet-reliability-engineer-fmd.json","meta":{"generated_at":"2026-11-09T20:39:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8029,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176735},"rest":"https://alion.io/mcp/rest/get_company?id=176735"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsewts-fleet-reliability-engineer-fmd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsewts-fleet-reliability-engineer-fmd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsewts-fleet-reliability-engineer-fmd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sewts-fleet-reliability-engineer-fmd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsewts-fleet-reliability-engineer-fmd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3968146}},{"tool":"search_jobs","arguments":{"company":"sewts.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3968146},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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