{"id":1838511,"url":"https://alion.io/job/sfgoodwill-assistant-store-manager-5","title":"Assistant Store Manager","company":{"id":2286662,"name":"Goodwill San Francisco Bay","domain":"sfgoodwill.org","url":"https://alion.io/company/sfgoodwill","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":73,"open_postings":9,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":128,"computed_at":"2026-10-13T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Rafael, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":155000,"period":"year","method":"role_country_seniority_unknown","sample_n":7584},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-06T00:00:00Z","employer_posted_date":"2026-08-06","last_verified_at":"2026-10-13T03:07:27Z","board_verified":true,"closed_at":null,"days_open":68,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":68},"description":"809 Lincoln Avenue San Rafael California, 94901,Pay Range Minimum\n$70,304.00This position is eligible for a monthly performance bonus of up to $1,000 based on performance goals.Position Description:\nLeads the daily operations of the sales floor at a Retail Store location for Goodwill of the San Francisco Bay to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.\nResponsibilities:\nDevelops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.\n\nMonitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.\n\nEnsures payroll costs and operating costs are managed to budget.\n\nEnsures Team Members deliver excellent customer service to donors and customers.\n\nWorks to de-escalate customer situations while finding an appropriate solution.\n\nEnsures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.\n\nPartners with community businesses and organizations to promote Goodwill mission.\n\nServes as a Goodwill ambassador to the community.\n\nLeads the day-to-day operations of the sales floor.\n\nEnsures that Retail Store Associates and Customer Service Managers are well-trained and fulfill their duties and responsibilities.\n\nActs as a key holder for the store, closing shift manager, and backup to the Store Manager.\n\nProcesses complex sales transactions, including customer returns.\n\nEnsures that Team Members are operating per company standards and procedures.\n\nWill need to travel to other Goodwill of the San Francisco Bay locations in order to assist other stores and to attend personal training and development classes.\n\nTransfers to different stores at any given moment due to business needs.\n\nPartners with support areas (Asset Protection, Human Resources, Safety, Finance, Learning & Development, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.\n\nMaintains regular and consistent in-person attendance.\n\nBuilds a high-performing team.\n\nResponsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.\n\nPlays critical role in driving company culture change efforts and change management processes.\n\nPerforms other related duties, as assigned.\n\nKey Competencies/Enabling Attributes:\nLeading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction.\n\nAcquires and Retains Top Talent - Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization.\n\nFosters a Foundation of Trust - Establishes an environment of trust and respect that inspires high engagement.\n\nBuilds Diverse Partnerships - Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand.\n\nLeading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.\n\nManages Performance and Results - Develops and executes plans that drive accountability for operational success.\n\nMakes Sound and Timely Decisions - Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results.\n\nSurpasses Customer Expectations - Establishes an attitude and commitment to “wow” the customer.\n\nLeading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, & drive business growth.\n\nApplies Business and Financial Reasoning - Understands how the team’s performance and financials contribute to the success of the Goodwill Mission.\n\nActs Strategically - Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.\n\nEmbraces Change and Innovation - Establishes an environment that anticipates and embraces change.\n\nQUALIFICATIONS:\nHigh School Diploma, GED, or equivalent work experience\n\nOne-year work experience in Retail Management required\n\nOne-year customer service experience required\n\nProficient in Microsoft Office Suite\n\nAbility to pass a background check and drug screen, where applicable for position\n\nAbility to speak and read English proficiently\n\nReasonable Accommodation Statement:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.\nWorking at Goodwill is more than a job-it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers.\nOur supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program.\nFull-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment.\nBecome a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.\nGoodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\nIndividuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at 1-833-624-0920 option 6 or  if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.\nFor questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5.\nPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay (“GCNA/GIMV/GSFB”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV/GSFB only use company email addresses, which contain “@goodwillaz.org” or \"@gimv.org” or \"@sfgoodwill.org\", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV/GSFB please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.","description_format":"text","description_chars":8854,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Career Services","Think Tanks & Policy Research"],"lifecycle":[{"event":"open","at":"2026-10-04T15:15:13Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.83,"p_room":0.72,"age_days":68,"expected_fill_days":128,"reasons":["conf:2","wave","win:mid","crowd:"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/sfgoodwill-assistant-store-manager-5","json_url":"https://alion.io/job/sfgoodwill-assistant-store-manager-5.json","meta":{"generated_at":"2026-10-13T15:05:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23109,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2286662},"rest":"https://alion.io/mcp/rest/get_company?id=2286662"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsfgoodwill-assistant-store-manager-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsfgoodwill-assistant-store-manager-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsfgoodwill-assistant-store-manager-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sfgoodwill-assistant-store-manager-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsfgoodwill-assistant-store-manager-5"}]}