{"id":2316436,"url":"https://alion.io/job/sfgoodwill-senior-store-manager-4","title":"Senior Store Manager","company":{"id":2286662,"name":"Goodwill San Francisco Bay","domain":"sfgoodwill.org","url":"https://alion.io/company/sfgoodwill","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":73,"open_postings":9,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":128,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fillmore, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":86000,"max_usd":181000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3402},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-13T03:07:27Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"1669 Fillmore Street San Francisco California, 94115,Pay Range Minimum\n$100,000.00This position is eligible for a monthly bonus, based on performance goals, with the successful completion of training.\nPosition Description : \nThe Sr. Retail Store Manager in Training (MIT) will complete a comprehensive training program at one of our training locations. The program is designed to prepare the MIT for the Sr. Store Manager role through hands-on experience in all aspects of our Retail Operations; rotating through key positions, learning company policies, operational procedures, and management techniques. Upon successful completion of the program, the MIT will be prepared to transition into a full-time Sr. Store Manager position, with duties expanding to include full responsibility for their own Retail Store location.\nUpon completion of the MIT program, the Sr. Retail Store Manager drives retail business operations at a Retail Store location for Goodwill of the San Francisco Bay, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.\nEssential Duties and Responsibilities :\nDevelops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.\nMaintain annual revenue expectation of $2.5M within assigned store\nCoordinates with Retail District Manager to develop and implement strategic plans to help drive donations.\nMonitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.\nEnsures payroll costs and operating costs are managed to budget.\nEnsures Team Members deliver excellent customer service to donors and customers.\nEnsures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.\nPartners with community businesses and organizations to promote Goodwill mission.\nMaintains regular and consistent in-person attendance.\nServes as a Goodwill ambassador to the community.\nTransfers to different stores at any given moment due to business needs.\nCovers shifts at different stores at any moment due to business needs.\nEnsures that all Team Members are well-trained and fulfill their duties and responsibilities.\nEnsures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.\nEnsures that Production Team processes, prices, and displays product per company standards and to achieve store goals.\nUnder direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.\nEnsures that Team Members are operating per company standards and procedures.\nMust have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.\nTransfers to different stores at any time due to business needs.\nPartners with support areas (Asset Protection, Human Resources, Safety, Finance, Learning & Development, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.\nBuilds a high-performing team.\nResponsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.\nEnsures that the Assistant Store Manager effectively manages performance of Retail Store Associates. \nMaintains regular and consistent in-person attendance.\nPlays critical role in driving company culture change efforts and change management processes.\nPerforms other related duties, as assigned.\nKey Competencies/Enabling Attributes:\n1. Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction.\nAcquires and Retains Top Talent - Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization.\nFosters a Foundation of Trust - Establishes an environment of trust and respect that inspires high engagement.\nBuilds Diverse Partnerships - Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand.\n2. Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.\nManages Performance and Results - Develops and executes plans that drive accountability for operational success.\nMakes Sound and Timely Decisions - Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results.\nSurpasses Customer Expectations - Establishes an attitude and commitment to \"wow\" the customer.\n3. Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, & drive business growth.\nApplies Business and Financial Reasoning - Understands how the team's performance and financials contribute to the success of the Goodwill Mission.\nActs Strategically - Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.\nEmbraces Change and Innovation - Establishes an environment that anticipates and embraces change.\nMinimum Qualifications (Education, Experience, Skills) :\nThree or more years of experience leading 40+ FTEs in a high-volume thrift environment\nCandidates with a background in high-volume grocery, restaurant, or manufacturing setting are strongly encouraged to apply\nProven experience leading a store with $3M+ in annual revenue preferred\nDemonstrated ability to generate revenue and achieve production goals\nStrong understanding of financial metrics, reporting, and budget management\nProficient in Microsoft Office Suite\nAbility to pass a background check, as applicable\nAbility to speak and read English proficiently\nHigh School Diploma or Equivalent preferred \nReasonable Accommodation Statement:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.\nWorking at Goodwill is more than a job-it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers.\nOur supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program.\nFull-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment.\nBecome a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.\nGoodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\nIndividuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at 1-833-624-0920 option 6 or  if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.\nFor questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5.\nPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay (“GCNA/GIMV/GSFB”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV/GSFB only use company email addresses, which contain “@goodwillaz.org” or \"@gimv.org” or \"@sfgoodwill.org\", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV/GSFB please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.","description_format":"text","description_chars":10528,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Secondhand","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-12T04:47:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":13,"expected_fill_days":128,"reasons":["conf:2","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/sfgoodwill-senior-store-manager-4","json_url":"https://alion.io/job/sfgoodwill-senior-store-manager-4.json","meta":{"generated_at":"2026-10-13T11:10:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17179,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2286662},"rest":"https://alion.io/mcp/rest/get_company?id=2286662"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsfgoodwill-senior-store-manager-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsfgoodwill-senior-store-manager-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsfgoodwill-senior-store-manager-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sfgoodwill-senior-store-manager-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsfgoodwill-senior-store-manager-4"}]}