{"id":3346241,"url":"https://alion.io/job/sgs-global-key-account-manager-textiles-2","title":"Global Key Account Manager - Textiles","company":{"id":3634,"name":"SGS","domain":"sgs.com","url":"https://alion.io/company/sgs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":639,"ghost_share":0,"stale_share":0.997,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":89000,"max":119000,"currency":"USD","period":"year","gross":null,"usd_annual":119000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-27T15:31:54Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T03:31:02Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.\nTrusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.\n Position Summary\nAs the Global Key Account Manager, you will be responsible for driving and generating opportunities for revenue growth within assigned global accounts and consistent with preset SGS global key account initiatives and strategies. Large global accounts (ie Walmart, Target). Has 1 or no direct reports. The main person of contact with the assigned client.\nJOB FUNCTIONS:\nIn conjunction with the business strategy, develop a global account strategy and translate it into pragmatic action plans and coordinate\nProvide the initial point of contact to the client, facilitate effective coordination of job orders, inquiries, and technical exchanges between SGS affiliates, offices, and personnel involved in the execution of the contract\nMaximize existing revenue potential by networking with decision-makers within the account.\nAttend regular meetings with the client for marketing purposes, business development, technical governance, performance reviews, resolution of areas of conflict, delivery of invoices and reports\nMonitor all communications, including Direct Reports, with the account, updates, reports, and invoices to ensure compliance with account requirements (timeliness, correctness, responsiveness)\nTake full responsibility for global agreements and contracts in place\nPlan and coordinate account activities to ensure that goals and objectives are achieved within prescribed time frames\nEnsure that technical and commercial procedures are communicated correctly within execution affiliates\nEstablish and monitor performance against key performance indicators, service level agreements requirements, if applicable, and financial targets\nMonitor customer satisfaction and react as necessary\nContinuously monitor revenue trends to determine areas of weakness and take appropriate actions\nWithin the scope of the account, review and modify policies and procedures as appropriate\nEnsure prompt resolution of service delivery issues or matters of customer concern to maintain an effective relationship\nTake full responsibility for claim management\nWork closely with other international teams to foster a cooperative internal environment and to share and promote best practices within the Group\nInvestigate new opportunities with the account for the Business Line or other SGS Business Lines\nProvide continuous education, information, technical assistance, and back-up to SGS offices involved in account activities\nBe abreast of all client activities, external market developments, relevant legislation, and competitor activity (in general and especially in relation to the account), to ensure SGS remains the service provider of choice\nRegularly chase up outstanding invoices and monitor DSO\nRegularly report to Management or any other relevant team on global account status and issues\nMaintain knowledge of the SGS Group network and services\nActively promote the image, capability, and integrity of SGS to the account\nAt all times, adopt safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures\nAt all times, comply with the SGS Code of Integrity and Professional Conduct\nAdheres to internal standards, policies, and procedures\nPerforms other duties as assigned\n EDUCATION AND EXPERIENCE\nEducation: University graduate or equivalent educational background\nExperience: 5+ years experience in a multinational organization.\nInternational business exposure in imported consumer products in a sales, program management or key account management function.\nKNOWLEDGE / SKILLS / ABILITIES\nPersuasive, diplomatic, but always to the point and a strong ability to sell a concept.\nHands-on, open-minded, proactive team player.\nStrong written and spoken English skills, other languages will be an advantage.\nMust be able to read, understand and follow work instructions in a safe, accurate and timely manner.\nCandidates must be proficient in using various types of computer software (Word, Excel. PowerPoint & KNOWLEDGE / SKILLS / ABILITIES Outlook).\nProven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.\nCandidates must demonstrate excellent verbal and written communication skills including grammar and composition.\nAbility to work well with others & independently.\nProven time management skills and a strong attention to detail.\nWorks well under pressure.\nExtended hours and shift work may be required from time to time.\nTravel to other SGS locations or client location can be 25 to 50% or as necessary.\nEnsures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies. \n Compensation\nThe expected salary for this position is $89,000 to $119,000 per year This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.\nOur Benefits\nWe care about your total well-being and will support you with the following, subject to your location and role.\nHealth: Medical, dental and vision insurance, life insurance, employee assistance programs.\n Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).\nHappiness:Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program\n Work-Life Balance: Paid-time off and family leave\n\nIn compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.\nPosition anticipated to close November 30, 2026.\nAdditional information\nSGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.\nThis job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.\nIf you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback. 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