Internship - Customer Care
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In office (Pasir Gudang)
Seniority
Intern
Employment
Internship
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SGS is a Swiss testing, inspection and certification company founded in 1878 as a grain inspection house in Rouen and now one of the largest verification businesses in the world. It tests and certifies goods, systems and facilities across agriculture, minerals, oil and gas, chemicals, consumer products, industrial equipment, transport and life sciences, acting as an independent third party between buyers, sellers and regulators. Headquartered in Geneva and listed on the Swiss exchange, it operates thousands of laboratories and offices and employs around one hundred thousand people worldwide.
SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.
- Interact with customers via inbound telephone calls to provide information and assistance.
- Assist with processing transactions and reply to inquiries about products and services.
- Assist in recording customer interactions, details of inquiries, complaint or comments as well as actions taken.
- Assist the Section Head / Sales team in following up on business prospects.
- Perform any other responsibilities as assigned by your reporting manager / supervisor.
- Diploma or bachelor’s degree in any course from a recognized university / college.
- Good personality, independent, and a good team player.
- Has a positive attitude to learn.
- Fluent in spoken Mandarin; written proficiency is an added advantage
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