{"id":2869467,"url":"https://alion.io/job/sgs-nam-business-system-analyst","title":"NAM Business System Analyst","company":{"id":3634,"name":"SGS","domain":"sgs.com","url":"https://alion.io/company/sgs","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":630,"ghost_share":0,"stale_share":0.997,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":90000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":898},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-19T17:29:25Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-19T22:49:18Z","board_verified":false,"closed_at":"2026-10-19T22:49:18Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.\n This role connects the Sales organization with the business and laboratory systems that support it. Working across Salesforce, CRM, LIMS, ELN, and other digital platforms, the position turns sales and operational data into reports, dashboards, and forecasts, while making sure the systems behind that data are configured, supported, and adopted effectively.\nActing as a liaison between sales, laboratory, business, and IT teams, the role gathers and translates business requirements, supports end users and training, and drives process improvements that\nstrengthen both sales performance and laboratory operations.\nJob Functions:\nProvide regular sales analytics, pipeline analysis, and forecasting support; support sales review/performance meetings.\nMeasure and communicate sales KPIs for individuals and teams accountable for commitments and goals; analyze performance against goals to identify trends and areas of weakness.\nCreate, update, and distribute sales reports and dashboards for the Sales team and Management; support Sales teams with Salesforce data management.\nAssist with dashboard maintenance and CRM data quality initiatives.\nProvide support for Salesforce, LIMS, ELN, and other business applications.\nProvide support for Salesforce, LIMS, ELN, and other business applications.\nParticipate in user acceptance testing (UAT), validation activities, and deployment of system changes.\nWork closely with product owners to understand business requirements; collaborate with cross-functional teams across operations, sales, IT, and laboratories.\n Bachelor’s degree or equivalent experience. Experience in pharma, laboratory, testing industry, or commercial operations.\nFamiliarity with LIMS, Salesforce, or document workflow systems.\n2+ years of experience with CRM systems (Salesforce preferred). \nExcel: intermediate level required, advanced preferred (dataanalysis, pivoting reports into usable files)\n\nLabVantage Laboratory Information Management System (LIMS) - Proficient user-level skills\n SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.\nThis job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.\nIf you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability\nAll your information will be kept confidential according to EEO guidelines.","description_format":"text","description_chars":3714,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Testing, Inspection & Certification"],"lifecycle":[{"event":"open","at":"2026-10-19T18:58:08Z"},{"event":"close","at":"2026-10-19T22:49:18Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/sgs-nam-business-system-analyst","json_url":"https://alion.io/job/sgs-nam-business-system-analyst.json","meta":{"generated_at":"2026-10-26T01:13:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1651,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3634},"rest":"https://alion.io/mcp/rest/get_company?id=3634"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsgs-nam-business-system-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsgs-nam-business-system-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsgs-nam-business-system-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sgs-nam-business-system-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsgs-nam-business-system-analyst"}]}