{"id":274651,"url":"https://alion.io/job/sgs-sales-support-specialist","title":"Sales Support Specialist","company":{"id":3634,"name":"SGS","domain":"sgs.com","url":"https://alion.io/company/sgs","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":632,"ghost_share":0,"stale_share":0.997,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Appleton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":21,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-07-28T14:29:34Z","employer_posted_date":"2026-07-28","last_verified_at":"2026-10-23T03:51:21Z","board_verified":true,"closed_at":null,"days_open":86,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":86},"description":"SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.\nTrusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.\n SUMMARY\nThe Project Coordinator is responsible for coordinating projects, multiple laboratory operational activities, and acts as the point of contact between operations and internal and external clients. Prepares test samples, readies equipment and conducts tests under the direction of laboratory supervisor and/or manager. Performs analysis of test results, as obtained by specific methodologies and techniques. Develops test methods as needed.\nWhile the initial focus of this position is on operational and client support activities, the role is intended to develop into a business development position, offering opportunities to build client relationships, identify growth opportunities, and contribute to the company's commercial strategy.\nJOB FUNCTIONS\nCoordinate execution of SGS testing and other services with local labs and global affiliates including sample processing \nPerforms job ticket review and monitors closing and invoicing of jobs folders \nMaintain tracking spreadsheets and email correspondence \nCoordinates projects and performs data collection\nProvides support to all staff members of the department, including training where appropriate\nSupport Operations efforts with Sales, Technical and other departments\nMay communicate with clients regarding time performance or problems encountered in the particular analysis\nAssists in calibration scheduling and other ISO 17025 related activities\nPrepare specimens for use in testing, following standardized procedure\nTests and analyzes samples to determine performance properties as well as other characteristics\nUses and operates any equipment or test apparatus in the laboratory, with appropriate training\nAssists in maintenance and troubleshooting of testing equipment\nRead, comprehend and execute new test methods/standards capability added to the department operation\nSets up laboratory equipment and/or instrumentation required for the analysis of samples in accordance with TAPPI, NWSP, AATCC, ASTM, FTC, CFR, ISO, and other procedures from state and local municipalities, client proprietary procedures, and other non-routine procedures\nAssist in keeping inventory of laboratory chemicals and equipment necessary for the day-to-day functioning of the laboratory and in compiling a list of supplies to be ordered when needed\nPeriodic analysis of known standards and/or samples relative to various areas of testing are employed both as a means of method validation and analytical proficiency. The results of the analyses are recorded in the individual’s training record\nOther projects and tasks/duties may also be assigned\nProvide administrative and special lab performance support as assigned for overall department management activities\nAdheres to internal standards, policies, and procedures\nPerforms other duties as assigned\n EDUCATION AND EXPERIENCE\nBachelor’s Degree in a relevant SBU scientific field\nOr equivalent education and experience\nKNOWLEDGE / SKILLS / ABILITIES\nLanguage Skills: Advanced written and spoken English\nMathematical Skills: Intermediate\nReasoning Skills/Abilities: Intermediate\nAbility to work independently under general supervision\nAbility to deal with problems involving a few concrete variables in standardized situations\nAbility to follow directions ensuring the end results are accurate and completed with the required timeframe\nAbility to read and understand documents such as test procedures, literature references, safety rules, operation, and maintenance instructions, and manuals\nAbility to write in a conventional, professional, and scientific manner in preparing routine reports and correspondence\nAbility to speak effectively to customers or employees of the organization\nCOMPUTER SKILLS\nAdvanced proficiency in Microsoft Office Suite preferred, particularly Outlook, Excel, and Word\nCompensation\nThe expected salary for this position is $21.00 per hour. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.\nOur Benefits\nWe care about your total well-being and will support you with the following, subject to your location and role.\nHealth: Medical, dental and vision insurance, life insurance, employee assistance programs.\n Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).\nHappiness:Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program\n Work-Life Balance: Paid-time off and family leave\n\nIn compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.\nPosition anticipated to close August 31, 2026.\nAdditional information\nSGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.\nThis job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.\nIf you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.","description_format":"text","description_chars":6781,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities","Life insurance","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Professional Services","Testing, Inspection & Certification"],"lifecycle":[{"event":"open","at":"2026-09-05T13:09:23Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.242,"p_room":0.28,"age_days":86,"expected_fill_days":33,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/sgs-sales-support-specialist","json_url":"https://alion.io/job/sgs-sales-support-specialist.json","meta":{"generated_at":"2026-10-23T06:22:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10344,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3634},"rest":"https://alion.io/mcp/rest/get_company?id=3634"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsgs-sales-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsgs-sales-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsgs-sales-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sgs-sales-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsgs-sales-support-specialist"}]}