{"id":3171120,"url":"https://alion.io/job/shake-shack-creative-director","title":"Creative Director","company":{"id":1754757,"name":"Shake Shack","domain":"shakeshack.com","url":"https://alion.io/company/shakeshack-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":170487,"max":228362,"currency":"USD","period":"year","gross":null,"usd_annual":228362},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-28T16:39:23Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Our secret to leading the way in hospitality? We put our people first!\nAt Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and thechance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.\nJoin us and Be a Part of Something Good.\nJob Summary\nShake Shack is looking for a Creative Director to lead the evolution of its internal creative studio into an industry-leading creative powerhouse. The Creative Director will be responsible for the ideas that define how the brand shows up across campaigns and experiences and will have the opportunity to shape the brand’s next chapter as a cultural institution. We’re looking for someone as driven to build teams and internal capabilities as they are to land groundbreaking creative work - this person will embody Enlightened Hospitality by bringing their humility, talent, care and craft to a leadership team that readily embraces the power of bold, meaningful creativity in growing the business.\nThis newly defined role calls for a leader who can carry a concept from brief through production without losing what made it special and get the very most from their team and the wider cross-functional marketing group in landing successful solutions.\nOrganizationally, this person will partner with the Director of Creative Studio as complementary leaders: The Creative Director owning the creative vision and the Director of Creative Studio owning the production strategy, operational approach, resourcing and delivery required to bring that vision to life.\nKey Responsibilities\nCrack the creative idea\nTranslate business and brand briefs into concepts with a defined point of view. Own the articulation of each idea and the case for it with senior stakeholders.\nLead integrated campaign development\nBring a strong understanding of contemporary culture, social behavior and platform-native storytelling with the ability to develop ideas that translate naturally across channels, ensuring a consistent brand experience at every touchpoint.\nAdvance the brand’s identity in market\nLead the creative expression of Shake Shack's evolving identity, including tone, craft standards, and the distinctive assets the brand builds equity in over time.\nOwn the visual standard\nArt direct photography and video from casting through post, maintaining creative excellence and consistency across every visual touchpoint.\nManage internal and external creative resources\nPartner across internal and external creative resources. Guide the creative output of designers, copywriters, agencies and production partners. Collaborate with the Director of Creative Studio on resource planning, partner selection, scopes, budgets and production models, bringing in external expertise where scale or specialty warrants.\nLead, inspire and develop the creative team.\nSet a compelling creative vision that energizes the team and inspires ambitious thinking. Direct, mentor and grow designers and copywriters, creating an environment where people feel supported in taking thoughtful creative risks. Establish clear feedback standards and foster a collaborative creative culture that attracts, develops and retains exceptional talent.\nRequired Qualifications\n8 to 10 years of professional creative experience, including 3 to 5 years leading creative teams\nDemonstrated ability to create integrated campaigns with measurable cultural and business impact. Portfolio should include at least one campaign led from concept through execution\nCombination of agency and in-house experience preferred, ideally within food, beverage, hospitality, or another high-frequency consumer category\nExcellent conceptual development, copywriting, and art direction skills with production know-how\nStrong leadership, communication, presentation, and organizational skills\nProven ability to balance creative ambition with business objectives and operational constraints.\nAbility to maintain creative standards in a high-volume, fast-paced environment\nReporting and Location\nReports to the VP of Marketing. The position sits within Shake Shack's internal Creative Studio, with cross-functional partnership across Brand Marketing, Culinary, Operations, and Digital.\nBased in New York, 3 days per week onsite.\nBenefits at Shake Shack:\nA work environment where you can come as you are, share your ideas, have fun, and work collaboratively:\nWeekly Pay and Performance bonuses\n\nShake Shack Meal Discounts\n\nExclusive corporate discounts for travel, electronics, wellness, leisure activities and more\n\nMedical, Dental, and Vision Insurance*\n\nEmployer Paid Life and Disability Insurance*\n\n401k Plan with Company Match*\n\nPaid Time Off*\n\nPaid Parental Leave*\n\nAccess to Employee Assistance Program on Day 1\n\nPre-Tax Commuter and Parking Benefits\n\nFlexible Spending and Dependent Care Accounts*\n\nDevelopment and Growth Opportunities\n\n*Eligibility criteria applies\nPay Range - $170,487.50 - $228,362.50Click the \"Apply \" button above to apply for this opening.\nAbout Us\nBeginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we \"Stand for Something Good.\"\nShake Shack is an Equal Opportunity Employer\nAll qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.","description_format":"text","description_chars":6461,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Growth opportunities","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-23T18:33:50Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.702,"p_room":0.35,"age_days":16,"expected_fill_days":8,"reasons":["conf:17","win:tail","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":228362,"is_top_pay":true},"html_url":"https://alion.io/job/shake-shack-creative-director","json_url":"https://alion.io/job/shake-shack-creative-director.json","meta":{"generated_at":"2026-10-28T19:35:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27129,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754757},"rest":"https://alion.io/mcp/rest/get_company?id=1754757"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshake-shack-creative-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshake-shack-creative-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshake-shack-creative-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shake-shack-creative-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshake-shack-creative-director"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3171120}},{"tool":"search_jobs","arguments":{"company":"shakeshack.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3171120},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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