{"id":2601691,"url":"https://alion.io/job/shangri-la-hotels-and-resorts-learning-development-manager","title":"Learning & Development Manager","company":{"id":1760919,"name":"Shangri-La Group","domain":"shangri-la.com","url":"https://alion.io/company/shangri-la-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"HR","role_family":"HR","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["George Town, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T08:19:08Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-31T08:11:20Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Shangri-La Rasa Sayang, Penang\nShangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.\nWe are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.\nWe are looking for a passionate and strategic Learning & Development Manager to drive talent development initiatives, enhance organizational capability, and foster a strong learning culture across the hotel to join our team!\nAs a Learning & Development Manager, we rely on you to\nKey Responsibilities\nDevelop and execute training plans to support business and talent development\nDrive leadership development, employee growth, and performance improvement\nLead internship programs and manage school partnerships\nDeliver training programs and enhance learning effectiveness\nPromote a strong learning culture and employee engagement\nCollaborate with department heads to align training with operational needs\nWe are looking for someone who:\n2+ years of experience in Learning & Development / Training (hospitality preferred)\nExperience in internship program management or campus engagement is a plus\nStrong skills in training design, facilitation, and talent development\nExcellent stakeholder communication and project management skills\nPassion for people development and organizational growth\nPleasant personality & Good Interpersonal skills\nFluent in English communication skills\nCustomer orientation, Enthusiasm, Team builderInitiative, Self starter\nDue to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.\nIf you are the right person, what are you waiting for? Click the apply button now!\n*Only shortlisted candidates will be notified.\nBy applying to this position, you have read, understood and agreed to ourData Protection Policy. (if the hyperlink does not navigate you to the policy, please copy this URL and view in web browser: https://www.shangri-la.com/group/careers/data-protection)","description_format":"text","description_chars":2387,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-15T08:19:08Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.684,"p_room":0.35,"age_days":15,"expected_fill_days":7,"reasons":["conf:2","velocity","win:tail","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/shangri-la-hotels-and-resorts-learning-development-manager","json_url":"https://alion.io/job/shangri-la-hotels-and-resorts-learning-development-manager.json","meta":{"generated_at":"2026-10-31T13:35:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21082,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1760919},"rest":"https://alion.io/mcp/rest/get_company?id=1760919"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshangri-la-hotels-and-resorts-learning-development-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshangri-la-hotels-and-resorts-learning-development-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshangri-la-hotels-and-resorts-learning-development-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shangri-la-hotels-and-resorts-learning-development-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshangri-la-hotels-and-resorts-learning-development-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2601691}},{"tool":"search_jobs","arguments":{"company":"shangri-la.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2601691},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}