{"id":4152025,"url":"https://alion.io/job/sharp-smart-operations-administrator","title":"Operations Administrator","company":{"id":686373,"name":"Sharp Smart","domain":"sharpsmart.co.uk","url":"https://alion.io/company/sharpsmart","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rainham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-30T11:37:42Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-12T09:37:47Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"We’re looking for an organised and detail-focused Operations Administrator to join our team at Sharpsmart. This role is perfect for someone who enjoys variety, takes pride in accuracy, and thrives in a fast-paced environment. You’ll be at the heart of our operations-supporting the smooth running of customer orders, coordinating between departments, and ensuring our processes run efficiently from start to finish.\nYou’ll work closely with internal teams to make sure customer needs are met, performance targets are achieved, and standards are consistently high. If you’re someone who enjoys solving problems, improving systems, and keeping things running seamlessly behind the scenes, this could be the ideal next step in your career.\nThis is a fulltime role Monday to Friday.\nWhat you'll do\nManage the full administration of customer orders from placement through to invoicing\nReview and analyse data to verify requirements and coordinate with internal teams to meet customer needs\nWork towards established Service Level Agreements and ROI targets\nInterpret and report on data to support performance metrics, improve processes, and drive efficiencies\nMaintain accurate records, files, and documentation (both electronic and hard copy)\nProvide administrative support for internal requests and operational activities\nWhat we are looking for\n2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)\nStrong knowledge of administrative process and procedures\nIntermediate to Advance with computer systems (Microsoft office suite, etc.)\nStrong communication skills both written and verbal\nProven experience in improving processes and procedures\nA positive \"can-do\" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind\nAbility to react positively with sudden and unexpected changes in demand\nStrong attention to detail, all work accurate and performed to a high standard\nExcellent organizational skills\nWhat we are offering\nCompetitive salary package \nPension\nPrivate healthcare and dental care options\nEmployee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink, and much more\nGenuine investment throughout your career for professional development\nCompany events and networking opportunities\nStability as an essential service to healthcare, ensuring a non-seasonal and stable business 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