{"id":3210855,"url":"https://alion.io/job/shell-in-india-platform-manager","title":"Platform Manager","company":{"id":2922287,"name":"Shell in India","domain":"shell.in","url":"https://alion.io/company/shell-in","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon EC2","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Amazon S3","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"Dynatrace","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Prometheus","optional":false},{"name":"SRE","optional":false},{"name":"Zabbix","optional":false},{"name":"Kubernetes","optional":true}],"status":"live","first_seen_at":"2026-10-24T16:36:15Z","employer_posted_date":null,"last_verified_at":"2026-10-24T16:36:15Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"We are excited to find a highly engaged engineer who is obsessed with technology and wants to be a part of a world-class platform SRE team. Shell Recharge Solutions engineers must possess an \"automation first\" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.\n\nResponsibilities: \nEnsure system reliability, uptime, and performance of the global platform.\nConduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies on a 24/7 basis.\nAs such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to the duty schedule).\nDeliver on change and releases like firmware changes and drive insights and intelligence back into testing processes and tech discussions with the wider organisation.\nSuccessfully deliver and project manage first-time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).\nProvide technical guidance and support to DC specialists during the commissioning of EV charging solutions.\nWork closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.\nAct as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).\nCollaborate with development, operations and support teams to build scalable and resilient systems.\nContribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.\nParticipate in capacity planning, performance tuning, and resource optimisation.\nIntegrate security and compliance best practices into all infrastructure operations.\nStay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.\nParticipate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.\nFlexible to resolve blocking issues during off-hours or weekends if required.\n\nRequirements: \nBachelor's degree in Computer Science, Information Technology, or related field.\n14+ years of experience as a Site Reliability Engineer, DevOps/ TPM role.\nProven experience in DevOps, SRE or TPM (Technical project manager) with IoT or connected devices-based platforms.\nExperience with incident management and on-call best practices.\nExcellent analytical and problem-solving skills with a proactive mindset.\nExpertise with monitoring and observability tools (Dynatrace, Prometheus, Grafana, Zabbix, etc. ).\nSolid understanding of cloud platforms (AWS) and AWS native services (EKS, EC2 S3 RDS, Lambda).\nNote: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions.\nStrong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call.\nEngineers and support teams. This role may involve EU or US time-zone shifts based on business requirements.\nSkills\naws, devops, dynatrace, ec2, eks, grafana, observability, prometheus, rds, s3, site reliability engineer, sre, zabbix","description_format":"text","description_chars":3654,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Chemical Engineering"],"lifecycle":[{"event":"open","at":"2026-10-24T16:36:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":27,"reasons":["seen:3","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/shell-in-india-platform-manager","json_url":"https://alion.io/job/shell-in-india-platform-manager.json","meta":{"generated_at":"2026-10-29T03:42:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5684,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2922287},"rest":"https://alion.io/mcp/rest/get_company?id=2922287"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshell-in-india-platform-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshell-in-india-platform-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshell-in-india-platform-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shell-in-india-platform-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshell-in-india-platform-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3210855}},{"tool":"search_jobs","arguments":{"company":"shell.in","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3210855},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}