{"id":1557871,"url":"https://alion.io/job/shell-senior-commercial-operator","title":"Senior Commercial Operator","company":{"id":3638,"name":"Shell","domain":"shell.com","url":"https://alion.io/company/shell","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":33,"ghost_share":0,"stale_share":0.061,"repost_share":0.212,"time_to_fill_p50_days":13,"computed_at":"2026-10-05T05:45:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":124000,"max":186000,"currency":"USD","period":"year","gross":null,"usd_annual":186000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-06T01:06:41Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Texas, United States of AmericaJob Family Group:\nTrading JobsWorker Type:\nRegularPosting Start Date:\nSeptember 30, 2026Business Unit:\nTrading and SupplyExperience Level:\nExperienced ProfessionalsJob Description:\nWhat’s the role\nShell is seeking a Senior Commercial Operator/ Natural Gas Scheduler to join its team in Houston, TX\nSr. Commercial Operator/Natural Gas Scheduler- The South Operations team is part of the Commercial North America Gas Operations Team and is responsible for the day-to-day operational management of Shell Energy Americas (SEAm) Natural Gas activities in the South US markets.\nThe primary purpose of this role is to lead the execution of complex natural gas scheduling and operational activities for Shell Energy Americas (SEAm). The Senior Commercial Operator serves as a subject matter expert, manages a larger and more complex portfolio of assets and transactions, provides operational leadership across the team, supports the Commercial Operations Manager with day-to-day operational oversight, and acts as an escalation point for complex operational and commercial issues.\nThis position requires flexibility to work weekends and holidays on a rotating basis and provide on-call support during evenings, weekends, and holidays as needed.\nAccountabilities:\nManage the most complex scheduling portfolios, transportation paths, storage assets, production supply points, and customer arrangements across multiple systems and pipelines\nServe as the primary escalation point for complex scheduling, pipeline, customer, and system-related issues\nIndependently analyze and resolve operational issues with significant commercial, financial, or regulatory impacts including taking a lead role in managing critical operational events including pipeline constraints, force majeure events, balancing challenges, and system disruptions\nIdentify and execute commercial optimization opportunities related to transportation, storage, segmentation, displacement, meter management, and capacity utilization\nProvide guidance and technical expertise to schedulers on operational, contractual, and system-related matters\nProactively identify operational risks and recommend mitigation strategies to management and commercial stakeholders\nLead testing, implementation, and training activities related to operational system enhancements and process changes\nSupport management in prioritizing workload distribution, issue resolution, and execution during periods of high operational activity\nPartner with the Commercial Operations Manager to develop, maintain, and continuously improve onboarding, training, and cross-training programs to strengthen team capability and coverage\nBuild and maintain trusted partnerships with both internal and external stakeholders\nTake a leadership role in coordinating cross-training initiatives, knowledge sharing, and workload balancing to ensure sustainable team coverage and operational resilience\nServe as an operational leader and role model by promoting best practices, accountability, and operational excellence across the team\nMentor and coach less experienced schedulers by sharing technical expertise, commercial knowledge, and operational best practices\nSupport the Commercial Operations Manager with daily operational monitoring, issue prioritization, and team coordination\nProvide leadership and decision-making support during periods when the Commercial Operations Manager is unavailable\nDrive continuous improvement initiatives focused on process efficiency, automation, controls, and risk reduction\nFoster strong relationships with traders, originators, asset managers, customers, and external pipeline representatives to support business objectives\nWhat you bring\nMust have legal authorization to work in the US on a full-time basis for anyone other than current employer\nBachelor’s degree preferred\nAt least 8 years of natural gas scheduling experience\nExperience in scheduling South US region pipelines is preferred\nKnowledge of Gulf Production is a plus\nEndur experience is a plus but not required. Experience with other ETRM systems is also acceptable\nKnowledge of ICE Chat, pipeline EBBs, and/or Microsoft Excel. VBA coding experience is a plus\nAdvanced Knowledge of equity production supply, gathering lines, processing plants and/or downstream optionality\nProven track record of performance and delivery\nExperience and demonstrated success in managing complex multi-stakeholder needs\nCommercial mindset and ability to work effectively with trade desk in transport optimization, segmentation of pipeline capacity and realization of incremental value through commercial operational decisions\nWhat we offer\nThe base salary range for this position is $124,000 - $186,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.\nFor regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.\nAdditionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.\nYou bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.\nProgress as a person as we work on the energy transition together\nContinuously grow the transferable skills you need to get ahead\nWork at the forefront of technology, trends, and practices\nCollaborate with experienced colleagues with unique expertise\nAchieve your balance in a values-led culture that encourages you to be the best version of yourself\nBenefit from flexible working hours, and the possibility of remote/mobile working\nPerform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.\nTake advantage of paid parental leave, including for non-birthing parents\nJoin an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply\nGrow as you progress through diverse career opportunities in national and international teams\nGain access to a wide range of training and development programs\nWe'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal,click here.\nShell in The United States\nWith more than 11,000 employees, Shell has been in the US for more than 100 years and is delivering secure energy supplies across America.\nFrom producing a reliable supply of oil and gas in the US Gulf of America to biofuels, our retail sites and EV charging network, to marketing and trading electricity generated by gas plants, solar and wind power, we are one of the few countries where every Shell business is represented.\nWe are working with our customers to deliver the energy the world needs today and building the energy systems of tomorrow, all while creating value for society and shareholders.\n-\n DISCLAIMER:\nPlease note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. 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