{"id":1028794,"url":"https://alion.io/job/shell-servicenow-software-engineer-secops-2","title":"ServiceNow Software Engineer - SecOps","company":{"id":3638,"name":"Shell","domain":"shell.com","url":"https://alion.io/company/shell","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":29,"ghost_share":0,"stale_share":0.069,"repost_share":0.207,"time_to_fill_p50_days":13,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Security","role_family":"Security","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":65000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":337},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"Glide","optional":false},{"name":"ITSM","optional":false},{"name":"Java","optional":false},{"name":"ServiceNow","optional":false},{"name":"C#","optional":true},{"name":"Kotlin","optional":true}],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-01T13:19:37Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":21},"description":", India Job Family Group:\nInformation Technology (IT)Worker Type:\nRegularPosting Start Date:\nSeptember 30, 2026Business Unit:\nInformation & Digital TechnologyExperience Level:\nExperienced ProfessionalsJob Description:\nWhere you fit?\nThe ServiceNow Software Engineer is a key member of Shell’s Agile DevOps team, responsible for the development, configuration, maintenance, and integration of ServiceNow solutions. This role spans the full software development lifecycle, including design, programming, deployment, and decommissioning of software and third-party packages.\nYou will serve as a technical expert for the ServiceNow modules under your care, ensuring robust support and continuous improvement of the platform.\nWhat you’ll be doing?\nDeliver software solutions across the full SDLC: design, development, deployment, and maintenance.\n\nSupport and enhance ServiceNow modules such as ITSM, SecOps, and the overall Platform capabilities.\n\nPerform bug fixes and implement enhancements within Agile sprints.\n\nParticipate in platform upgrades and new feature rollouts.\n\nCollaborate with PO, SOM, Architecture, and other natural team members for effective delivery.\n\nMaintain alignment with SDLC best practices.\n\nWhat we need from you?\nBachelor’s degree in IT or related field.\n\nStrong software engineering background with 4-7 years of experience.\n\nProficiency in:\nHTML5, CSS, AJAX, .Net, Java, Webservices, Glide Record\n\nClient & Server-side scripting, API integrations, ACL debugging\n\nExperience with SaaS platforms, COTS software, and ServiceNow scripting.\n\nFamiliarity with Agile/DevOps methodologies, CI/CD, and iterative development.\n\nStrong communication and collaboration skills in a global, virtual environment.\n\nHands-on experience with ServiceNow administration, scripting, and integration.\n\nDevelopment experience in ITSM and SecOps\n\nWhat we offer\nYou bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.\nProgress as a person as we work on the energy transition together.\n\nContinuously grow the transferable skills you need to get ahead.\n\nWork at the forefront of technology, trends, and practices.\n\nCollaborate with experienced colleagues with unique expertise.\n\nAchieve your balance in a values-led culture that encourages you to be the best version of yourself.\n\nBenefit from flexible working hours, and the possibility of remote/mobile working.\n\nPerform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.\n\nTake advantage of paid parental leave, including for non-birthing parents.\n\nJoin an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.\n\nGrow as you progress through diverse career opportunities in national and\n\ninternational teams.\n\nGain access to a wide range of training and development programmes.\n\nWe'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal,click here.\nIMPORTANT NOTE: After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell.\n-\nShell in India\nShell is a diversified energy company in India with 13,000 employees, and presence in Integrated Gas, Downstream, Power, Renewable and Upstream. Additionally, we have deep capabilities in R&D, digitalization, and business operations.\nOur global strategy, Powering Progress, is designed to generate value for our shareholders, customers, and the wider society, and focuses on creating more value with less emissions. The strategy supports our purpose of providing more and cleaner energy solutions, with the aim of profitably transforming Shell into a net-zero emissions energy business by 2050. As India moves towards its target of net-zero emissions by 2070, Shell India aims to play a leading role in securing vital energy for today, while investing in, and helping to build, the energy system of the future through strategic investments in the country.\nOur Lubricants business serves over 50,000 consumers through a strong network of over 200 distributors, and operates an end-to-end value chain that spans conceptualization, development, and production at a world-class blending plant at Taloja. Through our 350-plus retail stations, we offer an integrated mobility experience including fuels, cafes, and convenience stores, with a prominent network of EV recharging facilities.\nShell owns and operates an LNG re-gasification terminal at Hazira, Surat, with a capacity of 5 MTPA and an LNG truck-loading unit that plays a crucial role in helping meet India’s growing demand for gas across sectors. In 2022, Shell acquired Spring Energy in a $1.55 billion deal to build an integrated energy transition business in the country. Spring is a leading renewable energy company in India which develops and manages solar, wind, and hybrid power generation facilities and infrastructure.\nOur three capability centers across Bangalore and Chennai serve as a technology and innovation powerhouse for Shell globally, working as a delivery engine for core technical, digital, and finance processes: pioneering digital innovation and cutting-edge technologies across the energy sector. We also have strong academic partnerships and collaborations with leading universities and technology institutes to accelerate decarbonization efforts within the energy sector.\nWe are committed to positively contributing to the communities in which we operate through programs on STEM Education, Skilling, and Livelihood across India. We nurture and invest in startups developing initiatives focused on accelerating energy innovation through programs such as Shell E4 and Shell Eco-marathon. We also have strategic investments in new energy companies such as Husk Power, d.light, Orb Energy, and Cleantech Solar.\n DISCLAIMER:\nPlease note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.","description_format":"text","description_chars":7377,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Natural Resources","Fossil Fuels","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-09-18T12:54:35Z"},{"event":"close","at":"2026-09-26T18:46:55Z"},{"event":"reopen","at":"2026-09-30T15:48:43Z"}],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.676,"p_room":0.45,"age_days":21,"expected_fill_days":13,"reasons":["conf:2","velocity","win:tail","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/shell-servicenow-software-engineer-secops-2","json_url":"https://alion.io/job/shell-servicenow-software-engineer-secops-2.json","meta":{"generated_at":"2026-10-01T19:18:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1822,"day_limit":5000,"remaining_today":3178,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}