{"id":2590023,"url":"https://alion.io/job/shermco-industries-front-line-supervisor-3","title":"Front Line Supervisor","company":{"id":1827143,"name":"Shermco Industries","domain":"shermco.com","url":"https://alion.io/company/shermco","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60,"max":85,"currency":"USD","period":"hour","gross":null,"usd_annual":170000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-15T05:35:58Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-21T14:50:09Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Overview\nShermco is seeking a front-line leader who is responsible for the supervision and development of a team of assigned Field Service Technicians to ensure the safety, success, growth and engagement of technicians.\nResponsibilities\nMust have demonstrated experience of the following:Have a demonstrated attitude and consistent behaviors of SAFETY every task, every time, every day.\nHave MANAGERIAL COURAGE to say what needs to be said at the right time to the right persons(s) in the right way.\nHave PERSONAL INTEGRITY through a resolve and character to do what is ethically and morally right, not what is easy.\nBe TECHNICALLY PROFICIENT to maintain a solid knowledge and strong skills related to the work and people supervised.\nBe FISCALLY RESPONSIBLE to adhere to internal financial controls, manage spending and help ensure the company meets it's financial goals.\nDemonstrate CONTINUOUS IMPROVEMENT by actively seeking and implementing ways to improve processes for improved quality, safety and productivity.\nAct PROACTIVELY ACCOUNTABLE by accepting full responsibility for your actions and take needed action to address challenges and responsibilities.\nQualifications\nOther Qualifications\nMust be able to effectively communicate with others.\nMust be computer proficient using email, data entry, and basic Microsoft Office\n2+ years of training, education and experience in the related work supervised.\nCurrent on safety training.\nPrior supervisory or management experience a plus, but not required.\nMust have a satisfactory MVR report, Background Check and Drug Test results.\nMust be available for regular overnight domestic travel and occasional international travel\nMust be willing to work flexible hours and overtime, and periodic weekends, holidays and evenings.\nMust be in good standing with Shermco with a satisfactory performance record\nMust be willing to travel; minimum 40%.\nMust be able to read, write, and speak English fluently.\nJob Responsibilities and Expectations: You will be supervising 5 to 10 technicians. This position is a working supervisor and you will also be working as a job leader and/or Field Service Technician when assigned by the Field Service Manager or Scheduler\nLEADERSHIP\nLead by example in all that you do, demonstrate and by guided by Shermco's Core Principles.\nProvide work direction to effectively execute customer jobs according to scope and budget; ensure technicians have tools and equipment needed to be successful\nUse appropriate discretion with confidential and sensitive information.\nSAFETY\nConduct weekly review of safety training completion of your assigned technicians, ensure they are current on required training, and ensure they understand and implement EHS policies and procedures\nEnsure they properly use JHA, AHA, Lifted Conductor, Energized Work Permits.\nRole Model and mentor technicians on Human Performance principles and tools.\nTECHNICAL AND CAREER DEVELOPMENT\nPerform technical skills assessments of technicians, log their proficiency, maintain their skills matrix quarterly, develop career paths and individual training plans, and ensure they are getting exposed to new learning opportunities and OJT.\nEnsure data sheets are current, accurate and timely, that they understand all SOP's and use them properly, and that accurate customer data is reported and accurate reports are completed on-time.\nAssist and and guide technicians in studying for and passing certification exams.\nCUSTOMER SERVICE\nEnsure your team demonstrates the SHERMCO DIFFERENCE, provide and teach exceptional customer service\nEnsure timely, accurate and approved change orders are obtained from customers.\nTech and mentor technicians on how to effectively run jobs.\nCOMMUNICATION\nDeliver key messages to technicians in an appropriate and timely manner, escalate questions on business issues that can't be resolved locally.\nCheck in with direct reports regularly and be available to them when needed.\nCommunicate regularly with other Field Service Supervisors and Department Management to ensure open two-way communication, meet with supervisory group at least monthly.\nPERFORMANCE MANAGEMENT\nProvide regular and ongoing feedback to technicians, address performance concerns as they arise, and issue approved disciplinary action.\nWrite and conduct performance reviews annually per Shermco procedures and provide appropriate recommendations for merit raises per policy.\nEQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE\nShermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Shermco is a drug-free workplace.\nNO AGENCIES PLEASE\nPay Range\nUSD $60.00 - USD $85.00 /Hr.","description_format":"text","description_chars":4794,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Testing, Inspection & Certification","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-10-15T05:35:58Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":142500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.751,"p_room":0.9,"age_days":6,"expected_fill_days":9,"reasons":["conf:1","win:mid","comp:junior,brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":170000,"is_top_pay":true},"html_url":"https://alion.io/job/shermco-industries-front-line-supervisor-3","json_url":"https://alion.io/job/shermco-industries-front-line-supervisor-3.json","meta":{"generated_at":"2026-10-21T18:10:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25643,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1827143},"rest":"https://alion.io/mcp/rest/get_company?id=1827143"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshermco-industries-front-line-supervisor-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshermco-industries-front-line-supervisor-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshermco-industries-front-line-supervisor-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shermco-industries-front-line-supervisor-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshermco-industries-front-line-supervisor-3"}]}