Account Manager - Grata

Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcing

and more. Here you’ll find the finest technological pioneers: Datasite, Blueflame AI, Grata, and Sherpany. They all, collectively, define the future for business growth.

Apply for one position or as many as you like. Talent doesn’t always just go in one direction or fit in a single box. We’re happy to see whatever your superpower is and find the best place for it to flourish.

Get started now, we look forward to meeting you.

Job Description:

Grata for Datasite is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive,accurate, and searchable proprietary data on private companies, their financials, and their owners.

We help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 1,000 customers and has been widely recognized as the market leader by G2, PE Wire, and more.

We are seeking a dynamic and results-oriented Account Manager to join our team and take ownership of driving growth within ourStrategic Accounts (investment firmsand investment banks). You will proactively interact with senior stakeholders on a regular basis, building rapport and credibility to drive end-users towards our services, and decision makers to higher value contracts. This role will involve strategic account planning,upsellingand cross-selling,renewals,and collaborating with internal teams to ensure the ongoing successful delivery of services and solutions.

Grata is a hybrid company, which means our employees work from our NYC officeon Mondays,Tuesdaysand Thursdays.

At Grata, we will expect you to:

• Develop and execute account growth strategies that align with customer goals and Grata’s companyobjectives, aiming to grow the partnership through account expansionto new teams, renewals, and upsells.

• Identify,pursueand close upselling and cross-selling opportunities within your territory

• Expand the use of Grata beyond current user groups byidentifyingand closing new user groups within customers in your territory

• Lead commercial negotiations in your territory for renewals, upsells, and new contracts, ensuring favorable terms for both the client and Grata.

• Build lasting relationships with decision makersleveragingproduct,customerand market knowledge to tailor regular interactions (in person, video call,emailand phone) to each contact

• Maintain up-to-date client organizational maps including leadership, influencers (both users and financial) and key decision makers to track the progress of expansion efforts

• Collaborate with internal stakeholders. As the voice of your customers provide regular and productive feedback to cross-functional Grata teams (such as product, engineering, and marketing) to enable continuous improvement of our platform

• Consistently exceed quarterly and annual revenue targets within your territory

What we are looking for:

• You have3-5 years of experience in a customer-facing role, with demonstrable success managing renewals and upsells.

• You have experience managingstrategic/enterprise levelaccounts andmanaging customers across different product lines.

• Commercially oriented mindset with emphasis on contract renewal and negotiation of mutually beneficial outcomes

• Ability to work in a feedback driven environment, share ideas, seek opportunities forimprovementand contribute to the growth of others

• Successful candidates willbe:innovative, persuasive,creativeand have a genuine curiosity in their clients’ business. They will be goal and results-oriented,optimisticand smart, with avalue-addedmindset, a proactive approach to the role and the ability to adapt to change and of course, nice

• Well-organized, with a high attention to detail, you are a resourceful problem solver and can manage multiple simultaneous work streams

• Self-starter, who can develop strategies,establishand organize daily activities to execute those strategies working as a fully independent contributor

Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.