{"id":3905619,"url":"https://alion.io/job/shi-international-partner-program-operation-specialist","title":"Partner Program Operation Specialist","company":{"id":5610,"name":"SHI International","domain":"shi.com","url":"https://alion.io/company/shi","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":40,"ghost_share":0,"stale_share":0.825,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Somerset, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-06T00:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T14:35:52Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About Us\nSince 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.\nOver 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you’ll enjoy:\nOur commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.\n\nContinuous professional growth and leadership opportunities.\n\nHealth, wellness, and financial benefits to offer peace of mind to you and your family.\n\nWorld-class facilities and the technology you need to thrive - in our offices or yours.\n\nJob Summary\nThe Partner Program Operations Specialist owns, coordinates, and supports projects and operational activities across the Finance Department. This role helps improve efficiency for Finance managers, specialists, generalists, and Business Development Managers by supporting process and procedure requests, operational effectiveness, profitability initiatives, and future planning.The Partner Program Operations Specialist collaborates with teams and resources across the company to develop scalable processes, support partner programs, provide reporting, maintain critical program resources, and identify opportunities to improve efficiency and profitability.\nRole Description\nBuild and document official processes and procedures for new projects and programs.\nProvide Sales and leadership with consistent, recurring business intelligence (BI) reporting on project and program effectiveness through regular meetings and status updates.\nPartner with relevant stakeholders to develop scalable and efficient processes and workflows.\nCollaborate with Leadership, Sales, Contracts, channel partners, and distribution teams on potential future initiatives.\nContinually identify opportunities to increase overall profitability through improved processes and tools.\nTrack, execute, and manage billings for Partner Funded Headcount, demo equipment, and Emerging Partner Programs.\nAssist with training initiatives across the department.\nAssist department members with account mapping.\nAssist with running BI reports and compiling data for department RFPs.\nUpdate and standardize internal partner pages.\nMaintain current EULAs, LOAs, and other important partner resources.\nSupport SPIFF approvals, reporting, and payout submissions.\nCommunicate partner updates throughout the department, including training, processes and procedures, and newsletters.\nNotify Sales leadership via email and SharePoint of relevant dates prior to quarter-end.\nBehaviors and Competencies\nSelf-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.\nReporting: Can identify the need for, and initiate, regular updates to relevant stakeholders without explicit instructions.\nProblem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.\nTime Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.\nOrganization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.\nTeamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others.\nAdaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.\nCustomer Service: Can identify customer needs, propose suitable solutions, and handle more complex customer interactions.\nPresenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.\nDecision-Making: Can evaluate options, consider potential outcomes, and make well-informed decisions that reflect an understanding of the impact.\nSkill Level Requirements\nProficiency with Microsoft Office applications, including Excel, PowerPoint, and Word.\nExperience using business tools such as customer relationship management (CRM) systems, Sales Center, AX, Asana, SharePoint, or similar platforms.\nAbility to read and understand contracts and RFPs.\nAbility to train others within the department.\nAbility to create project documentation for processes and procedures.\nAbility to use reporting tools to run and distribute reports.\nForward-thinking and creative approach to identifying opportunities to increase profitability and efficiency.\nStrong analytical, problem-solving, and critical-thinking skills.\nProactive mindset and positive work attitude, with the ability to handle business requests in a changing environment.\nStrong, dedicated work ethic with a commitment to providing world-class support.\nSelf-motivated with the ability to work effectively in a team environment.\nSuperior organizational and time-management skills.\nAbility to manage shifting priorities and deadlines.\nAbility to oversee the handling of large volumes of data while meeting tight deadlines.\nDesire and ability to research and resolve problems as they arise.\nAbility to demonstrate a professional demeanor at all times.\nOther Requirements\nCompleted Bachelor’s Degree or relevant work experience required\n1+ year of professional experience.\nAbility to travel 10%\nAbility to work flexible hours \nCertification\nMaintain applicable partner certifications throughout employment.\nPreferred\nInside or outside sales experience or partner sales support experience.\nThe estimated annual pay range for this position is $50,000 - $70,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.\nEqual Employment Opportunity - M/F/Disability/ProtectedVeteran Status","description_format":"text","description_chars":6055,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Consulting & Migration","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-11-07T02:57:54Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":182500,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":39,"reasons":["conf:0","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/shi-international-partner-program-operation-specialist","json_url":"https://alion.io/job/shi-international-partner-program-operation-specialist.json","meta":{"generated_at":"2026-11-10T03:19:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7769,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5610},"rest":"https://alion.io/mcp/rest/get_company?id=5610"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshi-international-partner-program-operation-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshi-international-partner-program-operation-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshi-international-partner-program-operation-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shi-international-partner-program-operation-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshi-international-partner-program-operation-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3905619}},{"tool":"search_jobs","arguments":{"company":"shi.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3905619},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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