{"id":2312659,"url":"https://alion.io/job/shi-international-program-manager-ai","title":"Program Manager - AI","company":{"id":5610,"name":"SHI International","domain":"shi.com","url":"https://alion.io/company/shi","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Piscataway, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":160000,"max":220000,"currency":"USD","period":"year","gross":null,"usd_annual":220000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HPC","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-12T15:32:50Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"About Us\nSince 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.\nOver 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you’ll enjoy:\nOur commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.\n\nContinuous professional growth and leadership opportunities.\n\nHealth, wellness, and financial benefits to offer peace of mind to you and your family.\n\nWorld-class facilities and the technology you need to thrive - in our offices or yours.\n\nJob Summary\nWe are seeking an experienced Artificial Intelligence (AI) Program Manager to lead and govern complex AI infrastructure, AI deployment, and AI transformation programs across the IDCS organization. This role serves as the strategic bridge between Sales, Pre-Sales, Engineering, Integration Services, Operations, Delivery, Cybersecurity, Datacenter, and internal and external customer stakeholders to ensure successful execution of AI-related initiatives while maintaining alignment with business objectives, operational readiness, and customer outcomes.The AI Program Manager will drive end-to-end program management for AI infrastructure deployments, AI Labs initiatives, GPU-based solutions, AI field deployment programs, automation projects, and AI-driven operational transformation initiatives. The role requires a blend of program management leadership, technical acumen mainly in the AI, Cybersecurity, and Datacenter domains, change management expertise, executive communication skills, and cross-functional coordination capabilities.\nReporting to the Director of PMO, this role will be responsible for ensuring disciplined execution of strategic AI initiatives through robust governance, risk management, dependency oversight, resource coordination, and executive-level reporting. The individual will serve as a key enabler of successful program delivery, organizational alignment, and business value realization.\nThis position plays a critical role in enabling IDCS to scale AI delivery capabilities while ensuring execution excellence, customer satisfaction, operational efficiency, and business growth.\nThe AI Program Manager reports to the Director of IDCS PMO. This position is required to report to the SHI Piscataway, NJ office location as determined by SHI management with some travel.\nRole Description\nProgram Leadership & Governance\nLead multiple concurrent AI programs and strategic initiatives across Datacenter, AI, and Cyber solution domains.\n\nDefine program objectives, scope, schedules, milestones, dependencies, and success criteria.\n\nEstablish and maintain governance structures, steering committees, executive reviews, and stakeholder communication plans.\n\nDevelop program roadmaps aligned with IDCS strategic priorities and growth objectives.\n\nEnsure adherence to PMO standards, methodologies, processes, and reporting requirements.\n\nFacilitate executive decision-making through data-driven program reporting and recommendations.\n\nAI Infrastructure & Deployment Management\nManage AI infrastructure programs involving GPU clusters, AI factories, high-performance computing platforms, storage, networking, and field deployment initiatives.\n\nProvide thought management on emerging trends in rack-scale computing, AI infrastructure, liquid cooling, and next-generation data center design.\n\nCoordinate AI deployment readiness activities across engineering, logistics, integration, field services, operations, and internal and external customer teams.\n\nOversee customer onboarding for strategic AI programs and ensure successful execution from concept through production.\n\nEstablish white-glove engagement protocols that become the repeatable standard for onboarding future enterprise and hyperscale customers.\n\nManage cross-functional dependency planning and execution across multiple workstreams.\n\nEnsure operational readiness for large-scale AI engagements and infrastructure implementations.\n\nStrategic Program Management\nUnder the guidance of the Director of IDCS PMO, drive the prioritization and governance of AI/Cyber product backlogs to balance business value, strategic alignment, resource availability, and risk.\n\nDevelop portfolio-level visibility into AI programs, resource planning/utilization, demand/capacity analysis, and business outcomes.\n\nMaintain executive dashboards and KPI reporting for leadership teams.\n\nCross-Functional Leadership\nCollaborate with:\nSales, Pre-Sales, and Business Development\n\nSolutions Architects\n\nEngineering\n\nIntegration Center Operations\n\nDelivery Teams\n\nAI/Cybersecurity Teams\n\nProduct Management\n\nLeadership\n\nFacilitate alignment across technical and business stakeholders.\n\nResolve conflicts, remove roadblocks, and drive accountability across programs.\n\nRisk, Change & Issue Management\nIdentify and proactively manage program risks, assumptions, constraints, and dependencies.\n\nLead escalation management and executive communications for high-priority issues.\n\nEstablish change management practices and governance controls for AI programs.\n\nEnsure mitigation strategies are implemented and tracked to closure.\n\nResource & Capacity Planning\nCoordinate resource demand planning across AI project portfolios.\n\nForecast staffing needs and identify capability gaps.\n\nSupport workforce planning and bench-strength development initiatives.\n\nContribute to the PMO's strategic vision to improve organizational readiness for future AI growth.\n\nAI Enablement & Continuous Improvement\nSupport AI training, certification, and capability development programs.\n\nDrive adoption of best practices, standards, automation opportunities, and operational efficiencies.\n\nIdentify opportunities to leverage AI technologies to improve delivery performance and customer experience.\n\nChampion continuous improvement initiatives focused on scalability, quality, and delivery excellence.\n\nCustomer Onboarding & Executive Engagement\nOwn the end-to-end technical onboarding experience for large-scale strategic customers, from initial engagement through production handoff.\n\nLead design reviews, solution workshops, and architecture sessions with customer and internal technical teams.\n\nServe as the escalation point as required and trusted advisor for customers during onboarding, ensuring commitments are met and expectations are exceeded.\n\nProactively identify risks, dependencies, and technical blockers and drive cross-functional resolution with urgency.\n\nAdvise customers on best practices and implementation considerations, ensuring transparent alignment between customer expectations and SHI delivery capabilities prior to execution.\n\nBehaviors and Competencies\nCommunication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.\n\nInterpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, influence others, and support others in developing their interpersonal skills in major situations.\n\nFollow-Up: Can take ownership of tasks, collaborate with others in managing follow-ups, and drive results through effective task completion.\n\nCollaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.\n\nProblem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.\n\nTime Management: Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving their time management skills.\n\nOrganization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities.\n\nDigital Acumen: Can take ownership of complex digital initiatives, collaborate with others, and drive digital results.\n\nLeadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.\n\nSkill Level Requirements\nEducation\nBachelor’s degree in Information Technology, Engineering, Computer Science, Business, or related field.\n\nMaster’s degree preferred.\n\nExperience\n10+ years of progressive Program Management experience.\n\n7+ years managing complex technology programs.\n\nExperience leading cross-functional enterprise initiatives.\n\nExperience with AI, Cyber, datacenter, infrastructure, cloud, or digital transformation programs.\n\nDomain understanding of AI/ML infrastructure, including GPU compute platforms, high-performance networking, and advanced cooling solutions.\n\nProven success managing executive-level stakeholders and strategic customer engagements.\n\nExceptional communication, presentation, and cross-functional collaboration skills.\n\nTechnical Knowledge\nPreferred experience in one or more of the following:\nAI Infrastructure\n\nGPU Platforms (NVIDIA ecosystem preferred)\n\nDatacenter Solutions\n\nHigh-Performance Computing (HPC)\n\nHybrid Cloud Platforms\n\nInfrastructure Modernization\n\nAutomation & Orchestration\n\nDigital Transformation Programs\n\nCybersecurity Programs\n\nPreferred Certifications\nPMP (Project Management Professional)\n\nPMI-PgMP (Program Management Professional)\n\nPMI-CPMAI (Program Management in Managing AI)\n\nCertified AI Program Manager (CAIPM)\n\nNVIDIA AI Certifications\n\nCloud Certifications (Azure, AWS, GCP)\n\n Other Requirements\nRequired to report to the SHI Piscataway, NJ office location as determined by SHI management.\n\nSome travel required.\n\nAbility to work across highly matrixed technical and business organizations.\n\nAbility to support large-scale AI infrastructure deployments, enterprise customer onboarding, and AI transformation initiatives.\n\nAbility to manage multiple concurrent strategic programs while maintaining governance, operational readiness, and customer satisfaction.\n\nThe estimated annual pay range for this position is $160,000 - $220,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.\nEqual Employment Opportunity - M/F/Disability/ProtectedVeteran Status","description_format":"text","description_chars":10660,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Information Security","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-10-12T02:14:01Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.794,"p_room":0.9,"age_days":18,"expected_fill_days":36,"reasons":["conf:3","win:mid","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":220000,"is_top_pay":true},"html_url":"https://alion.io/job/shi-international-program-manager-ai","json_url":"https://alion.io/job/shi-international-program-manager-ai.json","meta":{"generated_at":"2026-10-12T18:50:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30345,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5610},"rest":"https://alion.io/mcp/rest/get_company?id=5610"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshi-international-program-manager-ai"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshi-international-program-manager-ai"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshi-international-program-manager-ai"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shi-international-program-manager-ai\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshi-international-program-manager-ai"}]}