Senior Engineer, Applications (R4792)
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Location
In office (Taipei)
Seniority
Senior · 5+ years exp
Employment
Internship
Overview
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Shield AI is an American defence technology company founded in 2015 that builds autonomy software and uncrewed aircraft for military missions. Its Hivemind autonomy stack lets aircraft fly, navigate and complete objectives without GPS, a remote pilot or a communications link, which matters in contested environments where those links are jammed. Headquartered in San Diego, California, the company fields the V-BAT vertical take-off aircraft with United States and allied forces, licenses Hivemind to other manufacturers and is developing the X-BAT jet for high-end missions.
Job Description:
Our Applications Engineers are highly technical, customer-facing problem solvers who play a critical role in deploying Shield AI’s Hivemind software in real-world environments.
In this role, you will work closely with customers to understand their requirements, provide technical expertise and customer support during deployment, and ensure successful integration of Hivemind. You’ll also collaborate internally with engineering teams to develop and test new autonomy capabilities.
This role is travel-intensive, with frequent trips, often international, and sometimes lasting multiple weeks, to work directly alongside customers on-site.
What you'll do:
- Deploy with customers on site globally (~50% travel) to support software integration and development activities.
- Become an expert user of the Hivemind enterprise software stack and its various autonomy modules.
- Provide technical support and training to customers on use of Hivemind.
- Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
- Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions
- Assist in post-sales deployment and integration of Shield AI enterprise software products.
- Develop and maintain technical documentation and training materials.
- Help customers debug software/API integration issues.
- Collaborate with the product engineering team to address customer feedback and improve products.
Required qualifications:
- Bachelor’s degree in Engineering, Computer Science, or a related field, and 5+ years of industry experience, OR
- Master’s degree in Engineering, Computer Science, or a related field, and 3+ years of industry experience.
- Strong technical background in software engineering.
- Strong proficiency in writing modern C++ code.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
Preferred qualifications:
- Experience in the defense, aviation, or robotics industry.
- Prior experience as a customer-facing solutions engineer, application engineer, or sales engineer.
- Experience operating in a fast-paced, startup-like, environment.
- Advanced technical degree, especially in robotics or autonomy related fields
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