Senior Engineer, Software (R5970)

Job Description:

Hivemind is looking for an experienced Full Stack Software Engineer to join our Shared Services Engineering team.

The Shared Services team builds and operates common services, SDKs, APIs, and customer-facing applications that connect Shield’s products. These capabilities reduce duplicated engineering and help create a consistent Shield experience across product types.

You will work across the stack, from customer-facing web applications to backend services and product integrations. You will partner with product and engineering teams to understand shared needs, turn ambiguous problems into durable solutions, and own your work from design through production operation.

This is a product-oriented engineering role with meaningful technical ownership. You will help shape new capabilities, contribute to architectural decisions, and build secure, reliable systems for external customers and internal engineering teams.

What you'll do:

• Design, build, and operate full-stack applications, backend services, SDKs, and APIs
• Contribute to shared authentication, telemetry integrations, the Customer Support Portal, and future public telemetry APIs
• Partner with product and engineering teams to understand shared needs and develop reusable capabilities
• Establish secure, reliable, documented, and versioned interfaces for internal engineering teams and external customers
• Own solutions through design, implementation, testing, deployment, and production support
• Contribute to technical direction through design reviews, thoughtful tradeoffs, and collaboration with other engineers

Required qualifications:

• 4+ years of software engineering experience or equivalent practical experience
• Demonstrated technical judgment in the design and operation of full-stack applications, backend services, APIs, or distributed systems
• Systems thinking and the ability to turn recurring or ambiguous needs into coherent, reusable solutions
• Track record of owning production software from initial design through operation and continuous improvement
• Effective collaboration and communication across engineering, product, and organizational stakeholders

Preferred qualifications:

• Experience creating shared capabilities adopted across multiple products or engineering teams
• Depth in one or more relevant domains, such as identity and authentication, public APIs and SDKs, or OpenTelemetry and high-volume telemetry data
• Experience building modern web applications and the backend services that support them
• Experience building and operating secure, reliable software in regulated or compliance-driven environments