{"id":1205999,"url":"https://alion.io/job/shield-ai-sr-supervisor-facilities-operations-u-s-west-r6106","title":"Sr. Supervisor, Facilities Operations, U.S. West (R6106)","company":{"id":50,"name":"Shield AI","domain":"shield.ai","url":"https://alion.io/company/shield-ai","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":51,"ghost_share":0,"stale_share":0.804,"repost_share":0,"time_to_fill_p50_days":90,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Diego, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":94000,"max":170000,"currency":"USD","period":"year","gross":null,"usd_annual":170000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T23:15:30Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T23:51:56Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description:\nShield AI is seeking a Senior Supervisor, Facilities to lead safe, reliable, and consistent Facilities Operations across an assigned region. This role directly supervises Facilities Coordinators, manages regional service delivery, leads qualifying non-capital facilities projects, and serves as the primary Facilities partner to site and business leadership.\nThis is a hands-on people-leadership role. The successful candidate will move comfortably between coaching employees, resolving urgent facility issues, coordinating vendors, managing budgets and commitments, leading workplace improvements, communicating with employees, and using operating data to improve performance.\nThe Senior Supervisor executes within global and regional standards while applying sound judgment to local conditions. The role is accountable for regional implementation and escalation; enterprise strategy, policy, and major capital delivery remain with the appropriate functional owners.\nWhat you'll do:\nLead and Develop the Regional Facilities Team\nDirectly supervise, coach, and develop Facilities Coordinators assigned to the region. \nSet priorities, clarify ownership, delegate work, and establish consistent expectations for service, responsiveness, documentation, and follow-through. \nConduct regular team meetings, one-on-ones, performance feedback, development planning, and workload reviews in partnership with People Experience. \nBuild cross-site coverage plans, balance workload, and maintain continuity during absences, business events, incidents, and periods of rapid growth. \nCreate a culture of ownership, proactive communication, customer service, safety, and continuous improvement. \nIdentify skill, capacity, and succession needs and elevate them through the applicable Facilities Operations leader. \nOperate the Regional Portfolio\nLead day-to-day Facilities Operations across offices, engineering spaces, manufacturing environments, laboratories, hangars, warehouses, and secure or classified areas, as applicable. \nMaintain safe, professional, operationally ready workplaces that support employee productivity and business continuity. \nCoordinate preventive and corrective maintenance, work orders, building services, utilities, landlord obligations, and service-provider response. \nServe as the regional Facilities escalation point for outages, service failures, workplace issues, and operational risks. \nImplement global and regional standards, standard operating procedures, service levels, and documentation practices across assigned locations. \nCoordinate with landlords, property managers, technicians, vendors, and internal partners to resolve recurring issues and reduce operational disruption. \nSupport occupancy changes, employee moves, visitor readiness, meetings, events, and other workplace-service needs within the approved service model. \nLead Non-Capital Facilities Projects and Support Major Project Turnover\nPlan and deliver regional facilities projects that fall below Capital Delivery thresholds or do not require dedicated capital-project ownership. \nLead qualifying work such as minor improvements, space reconfigurations, restacks, furniture deployments, moves/adds/changes, signage, small repairs, workplace refreshes, service rollouts, landlord-coordinated work, and lifecycle replacements within delegated authority. \nDefine scope, coordinate stakeholders and vendors, manage schedule and cost, maintain documentation, communicate impacts, and close out assigned operational projects. \nFor major capital projects, provide site requirements, maintainability input, local coordination, shutdown planning, employee communications, readiness support, and operational acceptance. \nParticipate in commissioning and formal turnover to verify required training, warranties, asset records, spare parts, documentation, and operating procedures are complete. \nEscalate work that exceeds approved cost, risk, technical-complexity, or governance thresholds to Capital Delivery and Facilities Operations leadership. \nManage Vendors, Service Partners, and Regional Financial Execution\nDirect and coordinate regional vendors, contractors, landlord teams, technicians, and outsourced service providers. \nMonitor service quality, responsiveness, safety, scope compliance, cost, and performance against approved contracts and service expectations. \nReview invoices, track purchase orders and commitments, support monthly forecasts, and maintain accurate budget and project documentation. \nIdentify cost risks, service gaps, and opportunities to improve value without compromising safety, reliability, compliance, or employee experience. \nSupport sourcing, onboarding, renewals, and performance reviews in partnership with Procurement and the applicable Facilities Operations leader. \nImplement EH&S, Security, and Compliance Requirements\nPartner with Global EH&S to implement workplace-safety, environmental, industrial-hygiene, contractor-safety, emergency-preparedness, and corrective-action requirements. \nPartner with Security to implement physical-security, access-control, visitor, incident-response, and secure-facility operating requirements within the approved scope. \nConfirm contractors and vendors meet site access, safety, security, insurance, and work-control requirements before and during execution. \nSupport inspections, audits, emergency exercises, incident reviews, and timely closure of assigned corrective actions. \nEscalate material safety, security, environmental, regulatory, service, and business-continuity risks promptly and clearly. \nCoordinate with IT, People, Capital Delivery, Global Real Estate, Finance, Procurement, and business leadership as regional needs require. \nDeliver a Consistent Employee and Customer Experience\nServe as the principal regional Facilities contact for site leaders, employees, and business partners. \nCommunicate planned outages, construction impacts, relocations, service changes, and restoration activities clearly and proactively. \nResolve recurring service issues, gather feedback, and balance customer needs with standards, risk, budget, and portfolio priorities. \nBuild trusted relationships with local leadership while maintaining consistent enterprise practices across sites. \nUse Data, Governance, and Continuous Improvement to Raise Performance\nMaintain accurate regional reporting for work orders, maintenance, vendors, budget, projects, incidents, risks, actions, and customer experience. \nParticipate in recurring Facilities Operations reviews and other governance forums, presenting issues, trends, decisions, and corrective actions. \nMaintain regional risk, issue, and action registers and drive assigned items to timely closure. \nUse operating data and root-cause analysis to improve reliability, workflows, standards, documentation, and service quality. \nShare lessons learned and effective practices across regions and maintain accurate information in approved Facilities systems. \nRequired qualifications:\nBachelor's degree in facilities, business, operations, engineering, construction, communications, or a related field, or an equivalent combination of education and relevant experience. \n3+ years of progressive experience across facilities, workplace, office operations, property operations, project coordination, vendor management, or a closely related operating function. \nDemonstrated leadership of people, projects, vendors, or cross-functional teams through direct supervision, work direction, training, mentoring, project leadership, meeting leadership, or comparable responsibility. \nExperience supporting multiple sites, a complex campus, or multiple concurrent operational workstreams with competing priorities. \nDemonstrated ability to plan and deliver workplace improvements, moves, service rollouts, minor facility projects, or related operational initiatives. \nExperience coordinating vendors or contractors and managing scopes, schedules, service expectations, purchase orders, invoices, or budget documentation. \nWorking knowledge of facility operations and commercial building services, with the ability to learn and apply requirements involving HVAC, electrical, plumbing, fire and life safety, access control, and other building systems. \nStrong written and verbal communication skills, sound judgment, and the ability to work effectively with employees, technical partners, vendors, and senior site stakeholders. \nAbility to use work-management, project, collaboration, and reporting tools to maintain accurate records and communicate performance. \nAbility to work primarily on-site, travel throughout the assigned region, and support planned or unplanned after-hours response when required. \nPreferred qualifications:\nPrior experience directly supervising employees or leading a distributed site-services team. \nExperience in aerospace, defense, advanced manufacturing, engineering, technology, laboratory, aviation, or another mission-critical environment. \nExperience supporting secure, controlled-access, or classified facilities; ICD 705 familiarity or training is a plus.\nExperience with a computerized maintenance management system, integrated workplace management system, building management system, or comparable facilities platform. \nExperience supporting facility openings, expansions, relocations, construction coordination, commissioning, or operational turnover. \nFamiliarity with OSHA requirements, contractor-safety practices, emergency response, and corrective-action management. \nCFM, FMP, SFP, OSHA 30, LEED, project-management, or another relevant professional credential. \nLeadership expectations:\nLead from the front while building the capability and confidence of the regional team. \nOwn regional outcomes and create clarity around priorities, decisions, and follow-through. \nOperate through standards and data rather than relying solely on relationships or institutional knowledge. \nCommunicate early, surface risks without delay, and avoid surprises. \nExercise judgment within delegated authority and escalate issues requiring functional or executive decisions. \nPartner effectively across Facilities Operations, Capital Delivery, Global Real Estate, EH&S, Security, IT, People, Finance, Procurement, and the business. \nWork environment, travel, and availability:\nThis role is primarily on-site and supports facilities throughout the assigned region. \nRegional travel is expected at approximately 20%, with frequency adjusted for site needs, projects, incidents, and team development.\nThe role may operate in office, engineering, manufacturing, warehouse, hangar, laboratory, construction-adjacent, or secure environments, as applicable. \nAvailability for occasional early-morning, evening, weekend, or on-call response is required when critical facility conditions or business needs arise.","description_format":"text","description_chars":10841,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Military Drones","Defense Manufacturing","Defense AI","Drone AI"],"lifecycle":[{"event":"open","at":"2026-09-24T23:51:56Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":90,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-09-25T01:13:01Z"},"pay":{"stated_usd_annual":170000,"is_top_pay":true},"html_url":"https://alion.io/job/shield-ai-sr-supervisor-facilities-operations-u-s-west-r6106","json_url":"https://alion.io/job/shield-ai-sr-supervisor-facilities-operations-u-s-west-r6106.json","meta":{"generated_at":"2026-09-25T01:13:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1172,"day_limit":5000,"remaining_today":3828,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}