{"id":179511,"url":"https://alion.io/job/shield-ai-staff-engineer-engineering-tooling-observability-r5720","title":"Senior Engineer, Engineering Tooling & Observability (R5720)","company":{"id":50,"name":"Shield AI","domain":"shield.ai","url":"https://alion.io/company/shield-ai","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":73,"open_postings":82,"ghost_share":0,"stale_share":0.866,"repost_share":0,"time_to_fill_p50_days":65,"computed_at":"2026-10-27T05:46:45Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":82000,"max_usd":228000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3508},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C++","optional":false},{"name":"CI/CD","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"Time Series","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-08-24T20:11:49Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-10-28T01:09:41Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"Job Description:\nWe are looking for a Senior Software Engineer, Engineering Tooling & Observabilityto build the tools that help engineers develop, understand, and diagnose complex software systems.\nYou will work close to the systems our engineers are building, developing tooling that makes those systems easier to understand and work with. This includes C++ and Python applications, developer-facing observability, web services, React-based user interfaces, visualisations, and engineering workflows.\nA major focus of the role is developer-facing observability. Bringing together logs, telemetry, events, faults, and system state so engineers can quickly move from \"something went wrong\" to \"I understand what happened and where to investigate.\"\nYou will be comfortable working within complex C++ software systems and understanding how they behave, while looking for opportunities to turn that understanding into better tools for other engineers. This could mean understanding how a component exposes diagnostic information, building services that aggregate it, or designing how that information should be presented to an engineer investigating a problem.\nThe role sits at the intersection of systems software, developer experience, observability, and engineering tooling. We treat internal tooling as a product. Usability, reliability, maintainability, performance, and the experience of the engineers using it all matter.\nOur scope is focused on internal tooling products, Developer Experience, engineering-facing web services, UI/UX for system tooling, and licensing services. This is not a general DevOps or CI/CD engineering role. CI/CD platforms, build and release automation, pipeline infrastructure, build performance, and test execution pipelines sit outside the team's scope.\nWhat you'll do:\nAs a contributor to the Australian Engineering group, you will be responsible for:\nDesign, build, and maintain engineering tools that help developers understand and diagnose complex software systems.\nBuild tooling that brings together logs, telemetry, events, faults, diagnostics, and system state to make system behaviour easier to investigate.\nBuild C++ and Python applications, libraries, services, and integrations that interact with complex onboard and distributed software systems.\nCreate tools that correlate information across software components, processes, and machines to help engineers understand what happened and where to investigate.\nBuild user interfaces and interactive visualisations using React and modern web technologies to explore system behaviour and engineering data.\nDesign effective workflows for debugging, fault investigation, system introspection, and engineering analysis.\nDevelop APIs and web services that support engineering tooling products and expose system data in useful ways.\nImprove the Developer Experience (DX) of working with complex systems by identifying engineering friction and turning it into effective tooling.\nWork directly with software, autonomy, systems, and test engineers to identify high-value problems and develop practical solutions.\nTreat internal tooling as a product, incorporating feedback from engineers and continuously improving usability and effectiveness.\nEstablish reusable UI components, UX patterns, libraries, and engineering standards for system tooling.\nContribute to the architecture and technical direction of the Engineering Tooling capability.\nRequired qualifications:\nStrong software engineering experience with modern C++, ideally C++17/20 or later.\nStrong Python development experience.\nExperience debugging and reasoning about complex, concurrent, distributed, or component-based software systems.\nExperience designing and maintaining production-quality software, libraries, services, APIs, or applications.\nStrong understanding of software architecture and the ability to navigate and reason about large codebases.\nExperience building tools for software engineers or other technical users.\nExperience working with logs, telemetry, metrics, events, traces, faults, or other diagnostic data.\nAbility to reason about behaviour across multiple software components and correlate information from different sources.\nStrong Linux development and debugging skills.\nExperience designing APIs, services, and software interfaces.\nAbility to independently identify engineering problems worth solving and turn ambiguous needs into practical, reliable tooling.\nAbility to make sound architectural decisions and collaborate effectively across engineering teams.\nStrong software engineering practices, including testing, code review, maintainability, documentation, and performance awareness.\nA product mindset toward internal engineering tools, with attention to usability and developer experience.\nNice to Have\nExperience with React, TypeScript, and modern web application development.\nExperience with robotics, autonomous systems, embedded systems, or other complex physical systems.\nExperience with interactive data visualisation and presenting complex engineering data effectively.\nExperience with time-series, event, telemetry, or other high-volume engineering data systems.\nExperience with distributed systems and messaging architectures.\nSystems programming experience, including networking, IPC, and communication protocols.\nExperience designing UI/UX for technical or engineering applications.\nExperience developing desktop engineering applications.\nExperience analysing large-scale telemetry or diagnostic 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