{"id":1501226,"url":"https://alion.io/job/shield-ai-technical-writer-r5662","title":"Technical Writer (R5662)","company":{"id":50,"name":"Shield AI","domain":"shield.ai","url":"https://alion.io/company/shield-ai","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":54,"ghost_share":0,"stale_share":0.815,"repost_share":0,"time_to_fill_p50_days":76,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-09-29T20:32:05Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-13T22:15:40Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Job Description:\nShield AI is seeking an experienced V-BAT Technical Writerto support the development, release, and lifecycle management of aircraft system service bulletins. This is a hands-on technical publications role that works closely with engineering, quality, manufacturing, and field support teams to translate complex technical changes, safety concerns, inspection requirements, corrective actions, and operational limitations into clear, accurate, and actionable communications for operators and maintainers. The successful candidate may come from an A&P, military aviation maintenance, UAS maintenance or operations, avionics, flight-test, aerospace technician, or field-service background, with demonstrated ability to write and maintain technical publications.\nThe ideal candidate understands how aircraft are assembled, operated, inspected, troubleshot, repaired, and returned to service and is able to turn that knowledge into precise, usable, configuration-controlled documentation. The Technical Writer will be responsible for determining the appropriate scope and audience for service bulletins; identifying affected aircraft configurations, serial-number ranges, components, and software versions; documenting required inspections, modifications, repair actions, or operational restrictions; and ensuring released content aligns with approved engineering data and internal document-control processes.\nWhat you'll do:\nPartner closely with mechanical, electrical, software, systems, quality, and fleet support engineers to develop and maintain accurate, actionable service bulletins to communicate required inspections, corrective actions, modifications, operational limitations, maintenance actions, parts replacements, or configuration changes affecting aircraft safety, airworthiness, reliability, or maintainability. \nDevelop step-by-step maintenance and inspection procedures that are technically accurate, safe, complete, and usable in operational environments. \nObserve and document maintenance, assembly, inspection, troubleshooting, ground-test, and flight-test activities to ensure procedures reflect actual work execution. \nDevelop or coordinate supporting technical visuals, including annotated photographs, exploded views, system diagrams, task flows, wiring or schematic excerpts, illustrations, and other graphics required for safe operation and maintenance. \nAssess the documentation impact of engineering changes, software releases, flight-test findings, and operational feedback; coordinate reviews and issue timely configuration-controlled updates. \nDetermine and clearly document bulletin applicability, prerequisites, compliance requirements, labor estimates, required tools, consumables, replacement parts, and return-to-service requirements. \nWrite and maintain warnings, cautions, notes, limitations, and hazard statements that communicate risks associated with maintenance, aircraft configuration changes, energized systems, rotating components, fuel, batteries, and other applicable hazards. \nManage multiple service bulletin efforts across issue identification, engineering investigation, drafting, technical review, validation, release, revision, and field communication in a fast-paced environment. \nFacilitate cross-functional reviews with engineering, quality, manufacturing, supply chain, flight operations, maintenance, training, and customer-support stakeholders. \nResearch and interpret engineering artifacts, including drawings, bills of material, engineering change orders, software release notes, wiring diagrams, maintenance procedures, inspection criteria, test reports, and configuration records. \nWork with engineering, quality, flight test, manufacturing, and operations teams to identify missing, incomplete, conflicting, unsafe, or ambiguous technical content and drive resolution before release. \nMaintain service bulletin templates, style guides, numbering conventions, revision histories, distribution records, and document-control processes. \nSupport rapid publication and revision of service bulletins in response to flight-test findings, field issues, reliability trends, supplier notifications, production escapes, and operational feedback. \nReview field feedback and maintenance data to identify opportunities to improve bulletin clarity, reduce maintenance burden, and prevent recurring discrepancies. \nEnsure published bulletins align with applicable technical publications, maintenance manuals, illustrated parts catalogs, operator manuals, and approved engineering configurations. \nMaintain organized source material, technical references, revision histories, review comments, and approval records in accordance with company processes. \nMaintain traceability between published technical content and the applicable hardware configuration, software version, engineering change, product effectivity, and release approval. \nFulfill additional responsibilities as required in support of V-BAT program objectives. \nRequired qualifications:\nBachelor’s degree in a technical discipline, or equivalent relevant experience. Equivalent experience may include aircraft maintenance, military aviation, UAS maintenance or operations, avionics, flight test, aerospace field service, engineering technician work, or technical publications. \n3+ years of or relevant experience in maintenance documentation, service engineering, or technical writing in aerospace, defense, aviation, unmanned aircraft systems, or other complex electromechanical systems. \nDemonstrated ability to create, revise, or technically validate maintenance procedures, troubleshooting instructions, operator procedures, service bulletins, work instructions, test procedures, or other post-delivery documentation. \nExperience developing maintenance instructions for aircraft systems, unmanned aircraft systems, avionics, propulsion systems, electrical systems, mechanical assemblies, or complex hardware/software products. \nPractical working knowledge of aircraft or UAS systems, including the ability to understand and document mechanical, electrical, avionics, propulsion, payload, ground-support, and/or mission-system interfaces. \nAbility to interpret engineering drawings, BOMs, CAD outputs, schematics, system architectures, requirements, interface control documents, test data, and engineering changes. \nProven ability to work directly with engineers, quality personnel, maintainers, flight-test teams, and other subject matter experts to obtain, validate, and document technical information. \nDemonstrated ability to produce clear, sequential, user-focused procedures for inspection, removal, installation, modification, troubleshooting, functional testing, and return-to-service activities. \nExceptional writing, editing, and organizational skills, with a consistent focus on technical accuracy, clarity, completeness, and usability. \nAbility to identify ambiguous, incomplete, conflicting, or potentially unsafe technical information and drive resolution with the responsible stakeholders. \nExperience working in a configuration-managed product environment with controlled document revisions, technical reviews, and formal approvals. \nSelf-sufficient and proactive work style, with the ability to manage multiple high-priority publication efforts under compressed timelines. \nAbility to manage multiple priorities and deliver accurate work in a fast-paced development environment. \nPreferred qualifications:\nFAA Airframe and Powerplant (A&P) certificate, military aviation maintenance specialty, or equivalent civilian or military aircraft maintenance experience. \nExperience maintaining, troubleshooting, inspecting, or supporting fixed-wing aircraft, rotorcraft, UAS, or other autonomous or robotic platforms. \nExperience supporting corrective-action, reliability, quality, safety, or fleet-support programs. \nFamiliarity with ATA iSpec 2200, S1000D, MIL-STD-40051, MIL-STD-38784, MIL-STD-1808, service technical-order/manual formats, or comparable technical-publication frameworks. \nBackground supporting developmental test, operational test, flight test, field sustainment, deployed operations, depot maintenance, or field-service operations. \nExperience using PLM, document-control, change-control, configuration-management, requirements-management, or engineering-release systems. \nExperience with Adobe FrameMaker, Arbortext, XML/DITA, Microsoft Office, Adobe Creative Suite, Visio, or comparable technical-authoring and illustration tools. \nExperience developing or managing technical illustrations, wiring diagrams, and other maintenance graphics.","description_format":"text","description_chars":8596,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Military Drones","Defense Manufacturing","Defense AI","Drone 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