{"id":2845580,"url":"https://alion.io/job/shift-cloud-systems-administrator","title":"Cloud Systems Administrator","company":{"id":174878,"name":"Shift","domain":"shift.com.au","url":"https://alion.io/company/shift-3","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false},{"name":"PowerShell","optional":true}],"status":"live","first_seen_at":"2026-10-19T07:01:28Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T17:52:09Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Who is Shift? \n At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.\nWe believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We’ve helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding.\nOur unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses.\nMain Responsibilities/Duties:\nIncident and Change Management: Participate in incident and change management processes, including logging incidents, tracking their resolution, and communicating changes to relevant stakeholders.\nUser Support and Troubleshooting: Provide comprehensive support to internal operations and technical stakeholders, ensuring seamless workflow, excellent user experience and fast remediation.\nAccess Control and Identity Management: Manage user identities, permissions, and access controls within cloud environments.\nInfrastructure Enhancement: Improve and maintain the local network and office infrastructure to support our dynamic environment.\nSystem Maintenance and Updates: Regularly perform system maintenance tasks, including applying patches, updates, and upgrades to cloud-based software and infrastructure.\nEmployee Lifecycle Management: Manage the onboarding and offboarding processes, ensuring a smooth transition for employees.\nCollaborative Projects: Work closely with experts in Data, DevSecOps, and Security to achieve project goals and drive innovation.\nCloud SaaS Administration: Oversee and optimize cloud SaaS environments, ensuring efficiency and reliability.\nInfrastructure Planning and Provisioning: Plan, execute and support Shift’s infrastructure needs during day-to-day operations, company strategy weeks and large on-site meetings.\nSecurity and Compliance: Ensure that the cloud infrastructure adheres to security best practices and compliance requirements\nQualifications:\nGraduated in Computer Science degree or equivalent (Minimum Requirement)\nExperience:\nProviding help desk/support to a range of technical and non-technical users.\nManaging technical operational infrastructure (office, printers, networking, WiFi, Audio and Visual equipment)\nProficiency in managing a range of mobile devices utilizing Microsoft Intune (Windows, MacOS, Android, iOS).\nExperience with Azure Entra required.\nFamiliarity with Azure and its functionalities is a plus.\nStrong technical troubleshooting abilities, particularly with cloud SaaS products and end-user devices.\nExcellent interpersonal skills for effective communication with all stakeholders.\nAbility to work independently and lead technical projects to completion.\nSkills:\nOffice 365 Administration, Atlassian toolkit, PowerShell, Microsoft Intune MDM, Device Deployment (Apple ADE / MS Autopilot), Technical troubleshooting.\nPersonal Qualities: \nExceptional listening and problem-solving skills. Resilience, self-starter, and passion for technology. Time management and organisational skills. Proactivity and Responsiveness\nBehavioral Competencies:\nA strong team player capable of working autonomously. Keen attention to detail, adaptability, and user-focused approach. A willingness to try new technical domains and areas.\nKey benefits:\nCollaborative teams - a flat structure means everyone can learn from colleagues and senior leaders around the business.\n\nBe involved - come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.\n\nFlexible working environment - we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy.\n\nFamily support - industry leading 26 weeks paid parental leave.\n\nPurpose built spaces within our office - designed for collaboration, brainstorming, socialising, and focused work.\n\nRange of benefits supporting your physical, psychological and financial wellbeing. From a day off on your birthday to excellent end of trip facilities.","description_format":"text","description_chars":4382,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business & SME Lending","Factoring & Trade Finance"],"lifecycle":[{"event":"open","at":"2026-10-19T10:53:26Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":40,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/shift-cloud-systems-administrator","json_url":"https://alion.io/job/shift-cloud-systems-administrator.json","meta":{"generated_at":"2026-10-23T20:10:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1556,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174878},"rest":"https://alion.io/mcp/rest/get_company?id=174878"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshift-cloud-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshift-cloud-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshift-cloud-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shift-cloud-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshift-cloud-systems-administrator"}]}